Secure your future and grow your business with managed IT, cyber security, and voice technologies from the experts. It's time to start planning for tomorrow. At Access One, we help you create and implement solutions that future-proof your business so you can continue to grow. It's everything you need to succeed in a changing environment.
Reduce billing complexity and avoid redundancy by consolidating your tech with one expert vendor. By letting experts manage any or all aspects of your IT, you can focus on what you do best while lowering costs. Minimize breaches and satisfy regulations by controlling access and security, even with remote employees.
Reduce billing complexity and avoid redundancy by consolidating your tech with one expert vendor. By letting experts manage any or all aspects of your IT, you can focus on what you do best while lowering costs. Minimize breaches and satisfy regulations by controlling access and security, even with remote employees.
Services
Mark started his career in telecommunications in 1982 as an inside sales representative with TDX Systems and held several executive. Brian began his technology career in 1990, and worked as a sales representative for Allnet Communications and Metromedia Communications Corporation. Nicki Watson was named Chief Client Officer after serving in various leadership and client facing roles throughout her 16 years.
At Access One, our people have defined us from the beginning, and they continue to do so today. Our team is made up of the finest in the industry, and we take pride in our reputation for unmatched client care. Each employee is a vital asset to our team, and together our staff is the driving force behind our success.
Access One is committed to protecting our organization both internally and externally from adverse cybersecurity events that could impact employees, partners and customers. We are proactive in our efforts of due care in risk management to set us apart from competitors. As a direct result, Access One has embraced alignment with both the NIST Cybersecurity Framework (CSF) and the Center for Internet Security (CIS) Controls Framework and Benchmarks.
The Better Business Bureau was established to encourage and support ethical business practices. The Torch Award for Marketplace Ethics is the BBB's most prestigious award, as it exemplifies the organization's mission to advance marketplace trust. According to the BBB, companies that receive this award are those that generate a high level of trust among their employees, customers and communities.
We love partnering with our clients for long-term, mutually beneficial relationships, and are fortunate to spend time with our clients outside of the day-to-day routine. At Access One, we focus on translating a complex technology landscape into effective solutions and successful outcomes for businesses and we strive to exceed expectations.
Reviews (18)
Faiz Ayd-Din Miba Seyit
Sep 06, 2021
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Barb
Jun 27, 2020
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Andres Ramirez
Sep 29, 2019
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This company is the worst company in The planet, my company contacted their services and what a nightmare. Every single day the internet and the phones are down at least 5 hours per day. The installed and old used modern that worked for two days, and they came to change it for another one. We have been having this issues for more than 3 weeks and always the say that they open a ticket and are working on the solution.
AVOID BUSINESS WITH THIS COMPANY
AVOID BUSINESS WITH THIS COMPANY
Jacki Weaver
Jul 28, 2019
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Lincoln J.
Dec 18, 2018
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DO NOT USE THIS COMPANY!!! I repeat. DO NOT USE THIS COMPANY!!! If you have one phone and a modem then maybe these guys are ok for you. Our firm's business specifically requires us to talk to customers nonstop throughout the work day. The software that Access One uses is *so bad* that at *random* times calls will drop. So imagine that. You're on the phone with your best account trying to make 10% of your gross for the year...you almost have the deal closed and then....Access one takes a dump and your phone system drops your customer. You call back but you've lost the sale. It&apos
Marc Yorgesen
Nov 04, 2018
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Megan Allard
Jul 25, 2018
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Alex K.
Mar 20, 2018
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Into the final year of a 36 month contract and I must say Access One is by far the worst experience with any provider you could imagine. More than a dozen service interruptions, the slowest VoIP I have ever seen and they lock you into an additional 6 months beyond contract termination. You are far better off going with any other provider and saving yourself the headaches you will endure with Access One.
Peter DeSantis
Jan 05, 2018
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Talk about an absolute nightmare! I work for a small family business and we recently moved to a bigger facility. Which is super exciting. Unfortunately the area we moved to didn't have too many options for internet service providers. We found the one that the previous tenants had which was Access One. We called them, they sent out a sales rep (Michelle Labern). She came in, saw how many users we had, talked to us about how great their service would be with a dedicated 3 megabit connection. We are not IT professionals and to be honest when Michelle told us that we would be fine, we naively took
Frank DeSantis
Oct 20, 2017
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I am a part of the family business that has been deceived and tricked by Access One. Their sales rep looked me right in the eye and told us the service we were signing up for would be more than enough for my business. Had I known any better I wouldn't have ever signed up for their service, but as a business owner that stands behind their satisfaction guarantee I thought I would be okay if it didn't work out for us.
M. V.
Dec 07, 2016
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Bruce O.
Aug 18, 2016
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I work for a roofing contractor in Chicago that is over 82 years old. We had AT&T forever but the past 30 plus some years our service provider has been giving us fits. During that time, just about every time it rained our phones would go out. We would have to rely on our internet with Comcast for our connection to the outside world when this happens. Since our business relies on rain or any type of bad weather for our business this was disastrous. Numerous calls to AT&T would usually assured me that is was fixed, and it was ....until the next rain came we went through the same thing for
Samantha B.
Nov 20, 2015
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David H.
Aug 04, 2015
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Joanna N.
Aug 26, 2014
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Jackie G.
May 22, 2012
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Sarah C.
Jan 23, 2012
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I have been using Access One since 2002. We upgraded the account in 2008 and in 2011 started price shopping for a better T1 product.
Access One has poorly handled our switch to a new provider. As another reviewer has mentioned, they have a perpetual agreement clause, so apparently we were still under some unending contract with them at the time of cancellation. Also, they did not actually cancel our account on the date that I called.
In the end, they are trying to charge us for months of service that we did not use AND a whopping early cancellation fee.
Be Careful!
Access One has poorly handled our switch to a new provider. As another reviewer has mentioned, they have a perpetual agreement clause, so apparently we were still under some unending contract with them at the time of cancellation. Also, they did not actually cancel our account on the date that I called.
In the end, they are trying to charge us for months of service that we did not use AND a whopping early cancellation fee.
Be Careful!
Vern B.
Mar 30, 2011
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Was shopping around for Internet and phone service for our small business. Access One Inc had similar pricing to everyone else. Their minute plans on phone service were restrictive and I ended up going with Paetec for phone service. They had slightly lower pricing for a T1 and so I decided to get a line with them for my backup T1. First surprise was that they do not provide a T1 router?!?!? This is standard with almost any other provider. After a bit of back and forth they provided me with a T1 router. I had service with them for 3 years and at the end of 3 years I was going to turn off the T1
