Patriot Communications is an industry-leading provider of interactive telecommunications, database management and Internet solutions. Our state-of-the-art communications network supports an array of enhanced voice and data services, including: Interactive Voice Response (IVR), Enhanced Call Routing, Call Tracking, Text and Voice Message Broadcasting and Call Center Solutions.
Timely and accurate reporting is the foundation of our business. With over 30 years of experience, you can trust Patriot Communications to develop solutions that provide the best possible customer experience. Patriot does it all - Voice, Text, Web and more. Patriot Communciations' feature-rich platform provides countless ways to connect with your customer base.
Timely and accurate reporting is the foundation of our business. With over 30 years of experience, you can trust Patriot Communications to develop solutions that provide the best possible customer experience. Patriot does it all - Voice, Text, Web and more. Patriot Communciations' feature-rich platform provides countless ways to connect with your customer base.
Services
Patriot Communications is an industry leading provider of interactive telecommunications, call tracking and call center solutions. We manage a state-of-the-art communications network supporting an array of enhanced voice and data services, including:. Patriot Communications has been providing exceptional service since 1989.
Patriot provides your customers with an Enhanced IVR solution designed to address their specific needs while meeting your business goals. Face it, most people do not enjoy automated phone systems but Patriot wants to change that. A poorly designed IVR can create caller frustration and hurt your brand's image.
Patriot Communications has been building and managing call center solutions for nearly 30 years. We leverage our experience and relationships with industry-leading call center partners to find your ideal solution. In most cases, live agents are your front line of customer support.
We're not looking for the lowest cost solution - we're looking for the right one that aligns with your business goals and will represent your company with pride and professionalism.We can assist with script writing, monitoring performance and maintaining day-to-day call center management. You can trust that a Patriot Call Center solution will be flexible and responsive to your callers' needs.
We're not looking for the lowest cost solution - we're looking for the right one that aligns with your business goals and will represent your company with pride and professionalism.We can assist with script writing, monitoring performance and maintaining day-to-day call center management. You can trust that a Patriot Call Center solution will be flexible and responsive to your callers' needs.
Text marketing generates significantly higher response rates than traditional marketing channels at just a fraction of the cost. Patriot's Text Marketing platform can be used as a standalone service or it can be integrated into your existing IVR solution to create an interactive caller experience. Text Marketing is more than just a sales tool - it's a way to speak with your customers quickly and conveniently.
Outbound Voice is a great way to reach your customers quickly and easily while saving you time and money. PhoneTouch is Patriot's proprietary Outbound Voice service that delivers scores of recorded messages to your target audience. PhoneTouch an inexpensive way to reach your customers and can help enhance your other marketing efforts.
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