Banner Furnace and Fuel, in Spokane, Washington has been the leader in total home comfort since our beginning in 1924. While the technology of heating and cooling has changed over the decades, our commitment to customer service has never wavered. From furnace and air conditioning installation, to HVAC service and repair and fuel delivery, we are proud of our respected reputation.
And we are thankful to the thousands of families and business owners who have trusted our expertise. We take great pride in our ability to keep their homes and workplaces warm in the winter and cool in the summer. Now a full service heating and cooling company, Banner Furnace and Fuel began in 1924 delivering coal and heating oil to our customers in Spokane.
And we are thankful to the thousands of families and business owners who have trusted our expertise. We take great pride in our ability to keep their homes and workplaces warm in the winter and cool in the summer. Now a full service heating and cooling company, Banner Furnace and Fuel began in 1924 delivering coal and heating oil to our customers in Spokane.
Services
Customers in and around Spokane, WA have been welcoming Banner Furnace & Fuel into their homes since 1924. We invite you to learn more about our full service company because we want to be your Home Comfort Specialists! Your comfort is our mission - from new gas and oil furnaces, to air conditioning systems that stand the test of time.
Banner does much more than deliver heating oil! We are also Spokane's only propane company that does it all - from setting your tank, delivering your propane and installing the equipment to burn it. When it comes to Residential HVAC service, we have you covered from start to finish. We also have a fully staffed and equipped sheet metal shop, working hand-in-hand with our large Equipment Sales and Installation Departments.
Are you looking for a new furnace? You've come to the right place. Our experienced team can order and install most furnaces. We've been standing by our products for over 90 years, so rest assured if you need service or repair over the lifetime of the furnace, we will be there. We can help you determine if your furnace needs repair, or if it's time to replace it with a new one.
With such a wide variety of options these days, there should be no reason to suffer through Spokane's hot summers without air conditioning. From traditional A/C units, to heat pumps and ductless mini-splits, we have a solution for every space and every budget. We use only the best equipment available on the market from leading manufacturers such as Lennox, Goodman, Daikin and Mitsubishi.
Heat pumps are the most efficient cooling systems available. Instead of simply producing cool air like a typical furnace or air conditioner, a heat pump provides year-round comfort by transferring heat from one source to another. The result is a more energy efficient system as compared to a typical electric, gas, oil or propane system.
Reviews (16)
Brian Johnson
Dec 21, 2021
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Yuri I.
Nov 28, 2021
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Don't waste your time or money on Banner. We used them for almost a year and had nothing but problems. We were on their Keep Fill program and ran out twice. Most recently on Thanksgiving weekend with a house full of family and even though their website says "24/7 emergency services" they refused to come out....even though it was their fault we ran out. That's the point of a Keep Fill, so we don't have to worry about dealing with it. Now it's 30 degrees and we don't have heat or hot water. Take your business somewhere else.
Bj Kaeding
Oct 26, 2021
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Alan Prentiss
Oct 20, 2021
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Banner did a natural gas line install for us in September. Very good communications. They worked with us in determining where the run would go, and calculated the correct pipe size. The meter had to be upsized, which they coordinated with Avista. The work they did was excellent and the price was fair. Would use them again without hesitation.
-Cn Shah
Oct 20, 2021
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So, I think this is about the fourth time I've used Banner Fuel. As before, I worked with Tim on the estimates and planning phase, and I have come to trust him and appreciate his candor so much that I rarely look for other estimates any more. The work itself, which was improving the efficiency and aesthetics of prior retrofitted ducting, was done by Darren and Andrew on day 1, with Ilya joining Darren on day 2. The technicians are polite, punctual, and clean up after themselves. Darren is particularly good about communicating and he kept me informed throughout the process, and gave me the chance
Kpg
Sep 20, 2021
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Positive: Professionalism, Quality, Responsiveness
Mary Kay was GREAT on the phone. Furnace kaput. (3 other companies wouldn't come over or wouldn't come quickly). I trusted Jeremy at once. He diagnosed and fixed and I was relieved at the price: great value.
I am THRILLED and will only use Banner from here on out.
Mary Kay was GREAT on the phone. Furnace kaput. (3 other companies wouldn't come over or wouldn't come quickly). I trusted Jeremy at once. He diagnosed and fixed and I was relieved at the price: great value.
I am THRILLED and will only use Banner from here on out.
Barbara Hanson
Aug 24, 2021
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Katherine McLean
Aug 19, 2021
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Young lady at the front desk was new, but she knew exactly who to ask if she had a question. She paid attention. She was quite competent to handle the job and was a quick learner. The gentleman that I'd talked to earlier on the phone was on top of the answers to my questions and gave me timely and accurate information.
Herman Marchetti
Jul 26, 2021
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Air conditioner went out on 110 degree day
Called another service and they were four days out. Banner was recommended and they showed the next day. Shawn was awesome, taught me some things I didn't know, and no repairs were made. He wrote it off as courtesy call at no charge. What great service...! Will call them again any problems in the future. Banner ROCKS...! THANK YOU! Herman Marchetti
Called another service and they were four days out. Banner was recommended and they showed the next day. Shawn was awesome, taught me some things I didn't know, and no repairs were made. He wrote it off as courtesy call at no charge. What great service...! Will call them again any problems in the future. Banner ROCKS...! THANK YOU! Herman Marchetti
Jamie C.
Jul 27, 2020
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Marie F.
Jul 25, 2018
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Amy D.
Jul 18, 2017
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I don't usually take the time to leave reviews but in this case, I feel like it's warranted. To make a (very) long story short, there was a problem with the A/C unit they installed (a problem they discovered -- not something I complained about), they said they would follow up with me, and they never did. I then contacted them and they said they would follow up with me...and they never did. I then contacted them again and they set up an appointment...and then never showed up. I contacted them AGAIN and we set up another appointment. This time they showed up but told me that no work needed
Mary H.
Jan 08, 2017
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Would give 0 stars if possible. Ran out of oil for our furnace Friday night. We call the EMERGENCY line, no answer, twice. Then call the normal line. They say they can't come out until Monday, since we're not on their monthly charge thing. Came home to a 40 below house, and as they claim to have "emergency" services we will be FREEZING for the rest of the weekend. Not only that, but insanely the minimum is $260 for 100 gallons. Insane. Should probably take your "emergency services" claim off of your website since you couldn't help us in an emergency anyways.
Cathy C.
Aug 16, 2014
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Phoned on Thursday, and tech was here on Friday! Ryan was on time and thorough. He identified our AC problem within 5 minutes of arrival. He reviewed options for correction then implemented. This is after we went thru the heat of the summer with no AC after attempting to use a different vendor (see my review on Norco). Additionally, Ryan took the time to instruct us on PM procedures. We are Banner fans now!
Martha S.
Jul 21, 2014
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Eric S.
Nov 03, 2010
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