At UPSEFCU, our members are members for life, and their opinions help shape the direction of the credit union. These elected, volunteer leaders and professional staff are dedicated to serving our members with professionalism, friendliness and respect while maintaining UPSEFCU's strong financial standing into the future.
Services
No matter where you travel, you can access your accounts and funds through UPSEFCU's branch in Ontario, CA, or nationwide through the CO-OP Network of 30,000 surcharge-free ATMs and more than 5,000 shared branch locations where you can receive personal service from tellers at in-network credit unions.
UPSEFCU is dedicated to simplifying your life by providing the products, tools and services to manage your money anywhere, anytime. These valuable member services save time and money, and you benefit from the convenience in multiple ways. Our direct deposit services simplify the paycheck-deposit process and save you time and money by eliminating trips to a branch.
A Visa credit card from UPSEFCU is the ideal tool for your personal finances. With a competitive rate, this is the credit union credit card that gives you spending flexibility when you want it. And it's backed by all the features, benefits and security guarantees from Visa. Enjoy additional spending power with a credit card you can use worldwide wherever Visa is accepted.
Forget the hassle and haggling of purchasing a new or used vehicle. UPSEFCU makes it easy to get pre-approved using our online applications for an auto loan, and then you can find your ideal vehicle through our online marketplace, Auto Expert. These free auto buying services add to the savings you will get from buying online.
Your life moves at full-speed, and you need the online credit union services to keep pace. UPSEFCU provides the online and mobile tools that save you time while you access your account on your desktop, smartphone and other mobile devices. Discover how UPSEFCU simplifies your life with smarter services.
Reviews (14)
Jocelyn O.
Jan 21, 2022
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Elyse T.
Sep 18, 2021
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Manuel Ramirez
Aug 14, 2021
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Constance Duncan
Mar 30, 2021
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Joe Dominguez
Jan 15, 2021
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Dean Teeter
Dec 22, 2020
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Martha C.
Jun 05, 2020
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John C.
Jan 08, 2019
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I can see why the ratings are very low for this credit union. I enthusiastically opened new accounts with them hoping that there would be a more personal customer service atmosphere than the banks that I have dealt with for the past 30 years. I must say that the customer service is the same if not worse than my experience with banks. I am quite disappointed with all aspects my relationship with this credit union. If you waste your time by trying to establish a relationship with this credit union and you end up feeling disappointed then you cant claim that you weren't warned in advance.?
Mitch Weissman
Jul 14, 2018
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Erik F.
Jun 11, 2018
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Drove 45 min to withdrawal $$$ and had question regarding a loan..... was only customer in there and couldn't answer my questions...must have been to busy to help ...you get better assistance at regular branch ....just sucks when you bank here and try to find out info since your not educated on loans etc. and can't get it!! Not good service from my experience ....
Everett E.
Jul 11, 2017
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UPS Credit Union what wonderful people...
I've been a credit member since the early 80's, ever since l was a package car driver for UPS.
l got my first car loan thru them, when i had no credit. I don't believe these stupid people that have been slamming UPS credit union, they're awsome!!! The plain truth is Roberta Rivera the President of UPS Credit Union and her staff, Juanita, Misty, Manny, Lissette, Jacob, Gina, Ceci, and yes of course Marvin as well as Darlene!!! are wonderful people. l like to call them my pose!!!
Let's begin with my story back in the 90&apos
I've been a credit member since the early 80's, ever since l was a package car driver for UPS.
l got my first car loan thru them, when i had no credit. I don't believe these stupid people that have been slamming UPS credit union, they're awsome!!! The plain truth is Roberta Rivera the President of UPS Credit Union and her staff, Juanita, Misty, Manny, Lissette, Jacob, Gina, Ceci, and yes of course Marvin as well as Darlene!!! are wonderful people. l like to call them my pose!!!
Let's begin with my story back in the 90&apos
Dylan B.
Jul 07, 2017
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I have had wonderful customer service with this credit union, the staff is very respectable and polite. I have never had any troubles with my debit card and my statements are always on time. I love to use their app to monitor my accounts with them. Overall I've had a great experience with the credit union.
Carla B.
Jun 17, 2017
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THIS CREDIT UNION IS HORRIBLE!!! Due to fraudulent activity on my account, I had to order a new debit card. I was told 7-10 days. I called after 9 days and was told it was never ordered by one person, another said it was "lost". I ordered another card and was told it would be expedited and it would arrive in 2-3 days. On day 4, still no card. Called again and was told it was not sent expedited and I should receive soon because it just went out 2 days ago!! Are you kidding me??? It's now been 22 days without a debit card. This is ridiculous. This bank has horrible customer
RaNysia F.
Aug 27, 2015
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I have an auto loan with the CU. I agree with the other reviews they have horrible customer service. I have left a voicemail before, no answer, I have called this place times to no avail. Just horrible customer service...what kind of bank doesn't answer phones. I'm not complaining about their products and services but the customer service aspect. I'm not even local and now I have to drive over an hour away to pay off my auto loan payment since I can't pay in full at a CO OP branch (since they won't answer the phone).
