The experts in vented and ventless gas logs, gas grills, fireplaces, garage doors, operator systems and accessories. Dixie Products is family owned, with more than a 60 year history in the Roanoke Valley. The second generation of ownership continues Dixie's strong tradition of supporting the local community and is a strong promoter of "shop local".
Dixie's service is second to none with long term, knowledgeable employees who have over 200 years of combined experience. Founded by Al Silverstein in 1959 on Patterson Avenue in SW Roanoke, Dixie Products began as a specialty distributor to the building and construction trades.
Dixie's service is second to none with long term, knowledgeable employees who have over 200 years of combined experience. Founded by Al Silverstein in 1959 on Patterson Avenue in SW Roanoke, Dixie Products began as a specialty distributor to the building and construction trades.
Services
We offer sales and service and can show it all to you at our modern Roanoke Virginia Showroom. Dixie Products is family owned, with a 60 year history of superior service in the Roanoke Valley. The second generation of ownership continues Dixie's strong tradition of supporting the local community and is a strong promoter of "shop local".
Interested in a garage door installation? Dixie Products has you covered with professional, in-house garage door installers to manage the job from start to finish. Whether it's just giving you a garage door quote or seeing your project through to completion, we have the experience and expertise to guide you along the way.
Reviews (6)
Mary Lou Prillaman
Nov 30, 2021
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Ordered my vent free logs December 7, 2020. Because of Covid and parts ordered from China, my logs arrived March 9, 2021. Had my right arm and handy man, Brian Whitten, make my box for petite logs for my downstairs Sewing studio. Plumber was Paramount Heating and A/C of Roanoke. Ran gas hook up; outside to gas line, even painted the pipe! I give each person who helped me five stars. Fast forward to November 2021, logs are in and job is finished. Could not be happier, thank you Dixie Products. November 16, 2021. Sincerely, Mary Lou of south Roanoke county. Would love to post my picture, not sure
Leigh J.
Aug 17, 2021
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Ken Terry
Jul 19, 2021
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I called Dixie Products on Monday morning requesting information on getting garage door seal replaced due to rain getting into garage from under door. Information was given and I set up an appointment for Wednesday morning between 10::00 and 10:30. Jeff and Hunter showed up on time and we discussed our situation along with best case solution. We decided to go ahead and replace door seal.
Jeff and Hunter replaced the seal and made adjustment to door to insure it was closing completely. Both men were very professional and did an excellent job in a timely manner. I would highly recommend Dixie Products
Jeff and Hunter replaced the seal and made adjustment to door to insure it was closing completely. Both men were very professional and did an excellent job in a timely manner. I would highly recommend Dixie Products
Cathy D.
Jan 16, 2020
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I contacted Dixie Products mid-November about a non-working has fireplace. I was told the wait was 4-5 weeks and I would be put on a waiting list. Not a huge deal. Got a message from Kevin the evening of 1/8 while we were eating dinner. I called him back and left a message. Called him back on 1/9 and left another message. Called the office on 1/10 and spoke to Paul his boss. He told me Kevin was trying to get me on the schedule and he would have him call me back. Kevin just got around to calling me back - it's now 1/16. I'm sorry, you can't return 3 messages or have the office call
Patti Pizinger
Aug 01, 2019
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Absolutely incredible customer service. Went in today to buy gas logs since our set no longer worked (not bought from Dixie). Instead of selling me a new set, they attempted to troubleshoot the reason our set at home would not work. These folks are patient, kind and well informed about anything to do with gas logs. I don't know if I have ever had this level of care and consideration. Well done, Dixie Products.
Sheri T.
Oct 22, 2014
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