ATR General Services has been in the HVAC industry for over a decade now. We opened in 2008 in the Northern Virginia area and have expanded our services to Maryland, Richmond and Chesapeake areas ever since. We're more than just another heating company in the area, we're committed to our customers and stand by our motto "A+ service, Trustworthiness, Reliability".
HVAC work requires skill, so when you need a new part or system installed, repaired, or maintained, let us handle the task from start to finish. Give us a call today!
HVAC work requires skill, so when you need a new part or system installed, repaired, or maintained, let us handle the task from start to finish. Give us a call today!
Services
When it comes to heating repairs, we provide quality and reliability so you always have cozy comfort in cold weather. We're the contractor to trust for a broad lineup of high efficiency heating systems to fit any budget or need. Whether you're looking for repairs on your existing A/C unit, or shopping for a brand new system for your home, we've got you covered.
Does your HVAC unit need repairs or upgrades but your budget does not include new expenses? Now, you no longer need to wait months to complete your projects!. Deferred interest and payment options (no interest and no payment required for the 6-months or 12-months term). Do not wait to get your A/C and Heat running - use the financing options we offer, or give us a call to walk you through the process!
The only thing better than getting prompt and professional HVAC repair from a trusted industry expert is avoiding needing repairs altogether. Our goal is to help our customers prevent expensive repairs by providing routine check-ups of their HVAC systems. Priority Service: You get to "cut in line" ahead of non-members a" even at our busiest times!.
Reviews (6)
Christan Morris
Dec 13, 2021
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They had no idea what they are doing. They showed us it works by touching a screw driver to it. They left after we waited one week for them even to come out. Then had to wait another 2 weeks again for them to so call fix it. We have long screws and wires coming out the top of are AC. They said this was normal. My husband checked it again after they left, it did not work. He called them literally 20 minutes after they left. They told him to call back in 3 hours. They would be closed by then. Then we tried calling them again, they said they wouldn't deal with us that we had to call are insurance
Ta-Shima Green
Dec 02, 2021
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This is the worst unprofessional company ever . They sent a technician who damaged my child’s bed frame trying to get into the attic . I was moving the bed closer to the wall , when ATR technician pushed the bed / while doing so cracked the entire bed frame . When asked who will repair the damaged bed / I was told , I will get a call back . It never happened??!!!! I called back , was placed on hold for over 12 minutes ( to speak with someone ) who advised they will not be replacing my child’s bed. Not only did I pay for my HVAC repairs , now I’m stuck with a damaged bed . I’m spending more
C. Foegelle
Nov 27, 2021
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Critical: Professionalism, Punctuality, Quality, Responsiveness
This company is beyond a scam. It has been well over a month since I was initially told do use them to fix the heater in my rental property. To this date nothing has been done to fix the problem and they are completely unresponsive to voicemails
Service: Heating system repair
This company is beyond a scam. It has been well over a month since I was initially told do use them to fix the heater in my rental property. To this date nothing has been done to fix the problem and they are completely unresponsive to voicemails
Service: Heating system repair
Cindi Carter
Nov 25, 2021
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HORRIBLE, unprofessional, unresponsive, uncaring "business", if they can even be called that. I would give them negative stars if I could. Have lied, postponed and given me the run-around for MONTHS and left me without air in the sweltering summer and without heat in the cold, dead of winter. I am always so nice and polite w them but they refuse to ever call me back. I only have dealt w them bc that's who AHS assigned. NO MORE. I'm demanding someone else or cancelling my AHS warranty. ATR needs to be put out of business immediately! HORRIBLE!!!
Diane
Aug 17, 2021
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I would NOT recommend using this company. I have AHS warranty and they picked this contractor. Their communication or lack of and customer service was terrible. They did not communicate at all with the customer /myself as to why it was taking so long and what was going on. I went 6 weeks with NO AC during the hottest days, July / August..I have stage 4 cancer and even that wasn't taken into consideration.
The technician / installer ( Doug ) was awesome. But, the people behind the scenes running the company , not good.
The technician / installer ( Doug ) was awesome. But, the people behind the scenes running the company , not good.
Andrew Bermudez
Jul 24, 2021
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Very friendly and professional company. The technician was very nice to me and my family especially the kids.
He did a great job installing a new attic fan despite various difficulties in where it was located.
He was very timely; when he said he was going to show up at a specific time he did and he worked very efficiently. He never gave more then a 30-60 min arrival window which was nice considering some companies give an 8 hour window. Then you're stuck waiting all day. He even offered to come work earlier if we were available.
The company had good communication with me especially in regards
He did a great job installing a new attic fan despite various difficulties in where it was located.
He was very timely; when he said he was going to show up at a specific time he did and he worked very efficiently. He never gave more then a 30-60 min arrival window which was nice considering some companies give an 8 hour window. Then you're stuck waiting all day. He even offered to come work earlier if we were available.
The company had good communication with me especially in regards
