Poynette Auto Body
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Poynette Auto Body is the area's topnotch auto collision repair facility. We strive for 110% customer satisfaction. Whether it is a minor bump or a major accident, your car is important to you. We guide our customers through the auto claims process from start to finish. We handle all aspects of the repair in a timely manner, and we provide a rental car for you to use while we repair your car.
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To get your life back to normal after a collision experience as quickly and easily as possible by working with your insurance company and providing professional, quality work on your vehicle. Poynette Auto Body has come a long way since Luke Walz, a "young and stupid" new graduate of Madison Area Technical College, bought the business with his wife, Jenny.
For your convenience, an after-hours key drop box is located on our customer entrance door. If you should have the unfortunate need to have your vehicle towed after hours, ask the tow truck driver to drop the keys in the key drop box. Feel free to leave a voicemail or a note in your vehicle to let us know about your situation.
Our auto body collision repair specialists and paint specialist are a professional and capable team, but if you are not satisfied with the outcome, please come see us and we will work with you to make it right. It would be great to say we warranty all parts, but we take each customer vehicle case-by-case for there are many variables that affect warranty promises.
While your vehicle is in for repairs, you might find yourself in need of other transportation. If one of our loaners is available, we will work with your insurance company to confirm rental coverage. It is also our policy to confirm with your insurance company that you have complete auto coverage in order to use one of our loaners.
Getting into an accident is stressful and going through your insurance company could add to that. We work with all insurance companies to make the repair process simple and seamless for our customers. Of course, you must contact your insurance company to initiate the claim, however, from there we will gladly do the rest for you.
Reviews (9)
Peter Larson
Peter Larson
Nov 22, 2021
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I've been a customer since 2004. They've fixed several vehicles for me. Luke and his team have always done a great job fixing my vehicles. I would recommend them to anyone.
Amanda Ladd
Amanda Ladd
Aug 03, 2021
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I took my car here after a minor deer accident. My car looked brand new when I picked it up! The employees are friendly and they have loaners if needed.
Kathryn Martin
Kathryn Martin
Jul 29, 2021
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Poynette Auto Body did a great job on my truck. I had hit a deer. After they made repairs and replaced parts, it looks brand new again! They also detailed the truck. Lovely work and great customer service!
Matt Alsaker
Matt Alsaker
Dec 20, 2020
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Super pleased with the entire experience. They were prompt with an estimate, dealt with the insurance adjuster, got us into the schedule fast, and quickly got the car repaired. The quality of their work is very high.
Kev Kev
Kev Kev
Nov 12, 2020
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These guys did an insurance job for me and screwed it up so bad I had to take it to a different shop and pay thousands out of my own pocket. They refused to admit their mistake or help with the bill at all. Definitely do not recommend going here!
Adam Routson
Adam Routson
Aug 23, 2020
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Amazing company! My daughters car looks better than before the accident. Great employees that are easy to work with. Would highly recommend.
Leslie Seas
Leslie Seas
Aug 17, 2020
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Positive: Professionalism
This is a locally operated, family owned business that I would highly recommend. We have been customers several times, and will choose Poynette Auto Body without hesitation for any future needs. They approach their work with honesty, integrity, and the utmost care.
Service: Painting
Greg Ebert
Greg Ebert
Aug 31, 2019
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Great people to work with and they do an outstanding job they are profectionice you will be happy with your vehicle when its do e
Matthew Laper
Matthew Laper
Jun 13, 2018
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Took my 2018 Tundra here based on a recomendation. Had some rear bumper and body panel damage. I wanted the truck back looking brand new. They were very friendly and understanding of how fussy I am.
They made the repairs but gave the truck back to quickly to meet a deadline and overlooked a couple things. The reason for the 5 star review is that the owner stepped in, apologized for the problems, took responsibility and they scheduled with me to take the truck back to make further repairs. They were very acomodating during this process.
They gave the truck back with everything fixed perfect and