Crawford's Auto Center
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Crawford's Auto Center
Crawford's Auto Center, Inc. provides towing and recovery assistance to the areas surrounding Downingtown, PA 24 hours a day, 7 days a week. When a customer calls our 24-hour number (610-363-9111) they will speak to a real Crawford's employee to assist them with their needs. We specialize in full-body collision repair most makes and models.

From frame straightening to final detailing, Crawford's Auto Center is your source for quality auto-body repair. Centrally located in Chester County Pennsylvania, Crawford's Auto Center, Inc. is a third generation automobile repair facility dedicated to providing our customers with a quality, professional service.
Services
Crawford's Auto Center, Inc. is an Independent, Consumer Focused Automotive Repair Facility. We are not contracted to repair automobiles with any insurance company. To clarify this statement, we work for you and repair vehicles based on what is safe for you, your family and your automobile investment.
Crawford's Auto Center, Inc. provides auto body, collision repairs and refinishing on most domestic and foreign manufactured vehicles. We believe that our customers (consumers) are entitled to the best service possible and that the restoration of the customer's vehicle to pre-accident condition using O.E.M. (original equipment manufacturer) parts and manufacturer recommended procedures is the best means for achieving accurate results.
We believe that our customers (consumers) are entitled to the best service possible and that the restoration of the customers vehicle to pre-accident condition using O.E.M.(original equipment manufacturer) parts and manufacturer recommended procedures is the best means for achieving accurate results.
Crawford's Auto Center, Inc. provides towing, accident recovery and emergency roadside assistance to the areas surrounding Central Chester County PA 24 hours a day, 7 days a week. When a customer calls our 24-hour number (610-363-9111) they will speak to an actual Crawford's employee to assist them with their needs.
Could not have imagined a better more customer oriented place to take my car - from here on out this is the only place I will recommend or take my car to. Crawford's coached me through an almost 2 month long claims process (with an insurance company that was creating hassles and obstacles )to get to a settlement for my totaled vehicle.
Reviews (17)
Tony Stark
Tony Stark
Dec 21, 2021
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Critical: Professionalism, Quality, Value
I wish I could give them a negative star for the most backwards customer service. Barb was completely useless and rude. You should give them a call if you want a terrible experience.
Service: Car towing
Christina L.
Christina L.
Nov 04, 2021
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Police called them to tow my car after accident and they tried to tell me to sign my title over and give them $140 on top of that!!!! All I can say is I would not want to be them on judgement day cause they goin answer for their wrongs
Service: Car towing
Andy Baldwin
Andy Baldwin
Oct 25, 2021
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200$ hook up near 113 off ramp.then 4$ a mile to caln.they are the worst service in the area.we wanted to use our own service and cops denied it.they must work together the way woodward did with coatesville cops
Service: Car towing
Joe Boyd
Joe Boyd
Aug 29, 2021
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Unethical business with shady, slimy, and questionably legal business practices. The owners wife Barb is extremely nasty and rude, and has an attitude like she hasn't gotten any action in 15 years. Prices are absolutely absurd. And they only accept cash. They consistently take advantage of people in a bad spot. They would likely not be in business at all if they weren't somehow contracted by local police departments. This business operates unethically, and the owner should be ashamed. Avoid at all costs.
Debra Floyd
Debra Floyd
Aug 17, 2021
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My son was involved in a serious motorcycle accident and Crawford took care of towing his vehicle the person who caused the accident Joe Boyd posted a negative review on the website . Barb has been nothing but wonderful helping me get through this difficult time
It appears Joe Boyd has no remorse for almost killing my son and for altering his life forever. I wish the only thing my son had to do was pay a little bit of money .
Before we trash others perhaps we should look in the mirror
Lisa T.
Lisa T.
Jun 09, 2021
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I chose another auto body shop because of Crawford's owner's rude, arrogant treatment of a potential customer. My experience was corroborated by another auto body shop. These people were respectful, friendly and professional. Crawford's must not care about getting business.
Nancy Roselli
Nancy Roselli
Apr 17, 2021
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If I could give 0 stars, I would. This business is unethical. I originally posted a review last week when I thought the car was off their lot. They called demanding the post be removed and delayed the release of the car another day. They charge a storage fee - so they made more money because of this. Since this is all handled by insurance companies - maybe the justify it. I will not have my car towed there ever again.
Kristina Reynolds
Kristina Reynolds
Feb 09, 2021
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Extremely happy with the tow service I used today and would definitely recommend! The driver was quick to the scene, friendly and knowledgeable. He made sure I was aware of the cost and any mileage fees when choosing which shop to tow me to and also did not show the least bit of annoyance when we needed to change my destination after reaching the initial shop I chose. Thank you, Crawford's!
Gregory Salvatico
Gregory Salvatico
Oct 08, 2019
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I can't thank Crawfords Auto Center Inc. Towing enough for helping my mother and I navigate our recent total loss claim. They were truly on our side and made sure we were being treated right by the insurance company! They absolutely put the customer #1! Amazing customer service, can't thank Barb enough for all the help! Wish there were more companies like this out there!
Robert Edwards
Robert Edwards
Aug 14, 2019
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Crawford’s is top notch. Owners are very educated and have the best interest in their customers. They fought insurance adjusters for two months to get my car fixed correctly. Don’t listen to the haters below.
Pamela S.
Pamela S.
Aug 13, 2019
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My car looks Amazing! Clean and beautiful. They do excellent work. I'm very pleased with how beautiful my car looks. Very professional and knowledgeable about the insurance companies. I've learned a lot from my experience and highly recommend them not only for the excellent work they do but the knowledge of how insurance companies work. Thank you for everything.
Timothy W.
Timothy W.
Mar 15, 2019
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All right listen up now. If you need towed don't be a toad call on Crawford's auto center for your towing and bodywork needs. Professional service very very helpful. I highly recommend them!
Tracy G.
Tracy G.
Jun 19, 2018
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Crawford's is the best. Great service, super professional and knowledgeable in the fields of auto service, repair and towing, storage- especially dealing with accidents and insurance companies- they keep their clients informed and provide sanity and fair pricing in what can be a traumatic and frustrating situation.
Lois J.
Lois J.
Sep 08, 2017
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I had a relatively small issue with my car but am so happy that I went to Crawford's. The folks in the office were extremely efficient and friendly. The entire process went so much more smoothly than I had anticipated and the price was good too. I highly recommend them to anyone looking to have work done on their car. Thanks Crawford's for the great job!!
Debi O.
Debi O.
Jun 02, 2017
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I can't say enough good things about Crawford's. They took excellent care of me from the minute my car was towed there. Offered to help me with the car rental store, any other post follow-up work that may need to be done etc. They also assisted me in getting things out of my car during the time it was being fixed, any time I called, I was treated with a friendly voice and kindness. When my car was done, it looked fantastic. Also, it was very clean, outside and in. They had even emptied my trash bag! If I ever need body work again (I hope not) I will definitely go there. I strongly
Matthew Y.
Matthew Y.
Feb 20, 2016
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Great service. I had a mechanical issue with my Jeep Wrangler and they were able to fit me in right away and I was also able to get my PA state inspection done while my Jeep was at Crawford's. I heard great things about Crawford's from friends and family. My brother who is a US Marine got hit down at the beach two days after he got his 2014 Subaru BRZ. My brother was on leave for 3 weeks and needed to get in right away and Crawford's was able to accommodate his needs and handled any issues with his insurance company. His Subaru BRZ looks great and runs great!! I highly suggest Crawford
Rich H.
Rich H.
May 18, 2013
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Great customer service, honest and excellent work. Was in a tough spot when I had issues with not being able to open my rear front and passenger doors after a fender bender. This business is close to my house and I drive past it almost everyday. Pulled in without an appointment to hopefully have someone take a look and give me an estimate. Was also hoping to avoid going through insurance.

The front office is professionally decorated and staff very helpful.
Without having me wait, they came out front and evaluated the situation and walked me through my options to repair. Its an older car and I