Zeno Imaging

Zeno Imaging

Zeno Imaging
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Zeno Imaging
As a strategic managed IT services partner, we become an extension of your business, focused on reducing IT burdens, improving end-user experience, and enhancing your access to IT solutions. In addition to the most reliable Copiers, Laser Printers, and Print Services in the industry, our clients are empowered with access to bleeding-edge fleet management technologies that maximize every dollar spent.

With one of the most unique offerings in the industry. Zeno's Print As A Service solution offers Enterprise clients with industry-shaking flexibility. Zeno's back file conversion team can take years of old documents, full file cabinets, and paper laden warehouses and convert them into highly structured digital repositories.
Services
Using an in-depth assessment of your managed IT services needs, we create a custom-fit program that allows people, processes and technologies to work together seamlessly. For an easily-budgeted, fixed monthly fee - a mere fraction of the cost of hiring a technician - managed IT services will absorb the worry and frustration and considerable cost of managing your IT environment.
Our advanced security solutions include web protection, email protection and email encryption. Online cyberthreats are around any corner but with Zeno's managed IT services team you won't have to worry. We offer cloud-based security solutions with no hardware installation. By providing 24/7 network monitoring and threat detection, we ensure rapid removal of viruses and other infections within your systems.
At Zeno, we have the people, the processes, and the technology to maximize your productivity and uptime through our all-inclusive managed IT solutions. With Zeno we will build you IT solutions that take care of your current headaches and prevent them from happening again. First, we have our expert engineers run a baseline assessment of your existing infrastructure.
Get piece of mind when you know your data is backed up and secure by our trained team of online backup experts. Making sure your data is backed up correctly is key to any business to keep productivity up. When you leverage the Zeno team, we create a dependable, consistent, and secure online backup system that works every time.
Reviews (8)
Jacques Fox
Jacques Fox
Dec 04, 2020
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Critical: Professionalism, Quality, Responsiveness, Value
They are terrible do not use this company, you can contact me at Artisans restaurant and I will explain
Theresa Andrews
Theresa Andrews
Nov 23, 2020
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Do not do business with this company. They are NOT honorable people. They ignore your phone calls, letters, and emails completely. You won't even get an acknowledgement of receipt. They will auto-renew your lease for another 12 months even under conditions where the copier is not being used and you have requested time after time for them to pick it up. IT IS STILL HERE. Their Director of Sales will not call you, will not reply to email or letter. COMPLETE GHOSTING once they have your contract and money. STAY FAR AWAY.
Michelle E.
Michelle E.
Apr 06, 2020
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If the other reviews aren't enough, I want to concur with their assessment - this company is HORRIBLE. We are in the midst of the COVID-19 lockdown/quarantine right now. I have spent two WEEKS calling Zeno Imaging nearly every day, and being shuffled from one person to another, all in an effort to temporarily stop the monthly plotter lease fee from hitting our account. No one will return my calls, no one will say they can help us.

Finally, after doing more research, I called Canon Financial, and it turns out they were the ones I should have been referred to from the beginning. Not a single
D. Harris
D. Harris
Jan 31, 2019
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Terrible Company to do business with overall. The Support is a Joke! They would leave copiers down for days...then they show up fix the 1 issue but they would not check for any other related issues. Tech told me we don't do preventive maintenance we just come out and fix the parts as they break....TERRIBLE!
Marco M.
Marco M.
Nov 13, 2018
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Do not do business with this company, especially if you are a small business. Do the math before you sign anything and be aware of costs if you exceed your contracted limits. Printing costs for our small business amounted to over 20k in 5 years and the equipment they provide is sub-par and require service at least once a month. They also promise to monitor and take care of everything for you and fall far short on that. Account execs and regional managers are also unhelpful and either ignore communications completely or just send you in endless loops until you give up. Just buy your own equipment
Serena Ervin
Serena Ervin
Oct 04, 2017
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We have a maintenance contract with this company and we have a issue and they told us parts were not available & we found them online and told them where they could get the parts. Account manager Daniel Perez refuses to honor contract & fix machine. I do not recommend this company at all hope you read this review before you sign up with them!!!!
Zeno S.
Zeno S.
Apr 28, 2017
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Do not work for this company or do business with them. Unethical, immoral owner and executives. Good old boys club is an understatement - so if you are a woman do not bother applying! Man, or woman, if you are not one of their loyal followers and disagree with them, they will gang up on you and retaliate against you.

The executives at Zeno are hypocrites at best - they boldly profess being men of God. It's a sham... They lie, cheat and steal from their loyal customers and employees! They use God as their cover so when they pull the bait and switch on you, you don't even see it coming
Steven G.
Steven G.
Jan 30, 2016
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So I have dealt with this business 3 times in the past year and half. There is one thing this business is consistent with... BAD CUSTOMER SERVICE! The last experience was being left on hold for literally 15 minutes waiting to get status of a service call I put in 2 days before. They are horrible with follow ups and cannot schedule service calls. They basically told me the tech will get there when he gets there and we will call you just before we go. I had to use them only because we were desperate to get this fixed. I would highly recommend you use another business for fixing your copiers. This