State Farm: Derek Bell

Positive: Professionalism
Honest trust worthy and professional. Jake and Scott helped us with all our questions and made our transition to Branson Mo very easy. Would recommend State Farm Insurance Derek Bell to everyone.

I sold my house in June, 2021. I called Derek Bell’s office and asked them to cancel my home owner’s insurance. On December 6th, I get a text message saying I owe over $900. I call the office, unfortunately I can’t remember the guy’s name, but he wasn’t helpful in the least bit. I asked to speak to Derek. “Derek doesn’t handle these things, so in the end we will be handling this matter, and I’ll have Derek give you a call next time he is in the office. I can go ahead and cancel the homeowner’s insurance. He didn’t even address that they made a mistake.The only reason I’m not

Derek's office always goes above and beyond to help! They truly care about each individual and provide the best coverage. I highly recommend!

Very friendly staff. I had a few hiccups with the transfer from my previous insurance but overall no issues. All mistakes were corrected quickly.

My husband and I have our vehicle loans through State Farm and we moved to Missouri from another state. Allison went above and beyond to help us get the required information so we can register our vehicles. She took the time to answer all our questions and personally phoned customer service to assist us. Thank you Allison we truly appreciate you.

My husband and I recently relocated to MO from SC. We needed insurance coverage on our autos, rental and RV and we needed it quick. Garren Johanson at the Derek Bell Agency was able to provide us with a quote quickly. Likewise, he processed our applications in a professional and timely manner that allowed us to have coverage within our first two days in Missouri. In addition, I needed supplemental life insurance due to a lack of coverage by my new employer. Garren walked me through my options, detailed the premiums and thoroughly explained the qualification process. It was easy! We are thankful

I had State Farm while I lived in Branson, and they had great rates for me. But I ended up getting a job in Minnesota, and called about two weeks before I was moving and set my policy cancel date for Feb 22. The agent said that should be no big deal and my renters and my car would be canceled then. I moved, and I noticed I got a bill in the mail so I decided to call about it. I called customer support and he found out that nothing on their end was done, and it was a good thing I called because the next day my auto pay was going to be deducted. He canceled my car policy, said I was going to be refunded

I usually work with Jake but on this morning I was transferred to a call center. It was easy enough to switch coverage to another vehicle.