Main Street Collision was founded in 1985 in Coupeville on beautiful Whidbey Island. It was here that owners Phillip Black and Rich Melrose saw a need for a reliable, high quality auto body repair facility. The Gold Class(R) recognition is the highest role-relevant training achievement recognized by the collision repair industry.
It is estimated that only 20% of repair shops currently meet the rigorous Gold Class standard. The I-CAR Professional Development Program provides collision repair and insurance businesses with a reliable training framework for acquiring Gold Class and maintaining the up-to-date knowledge and skills that contribute to proper repairs, improved business performance and risk reduction.
It is estimated that only 20% of repair shops currently meet the rigorous Gold Class standard. The I-CAR Professional Development Program provides collision repair and insurance businesses with a reliable training framework for acquiring Gold Class and maintaining the up-to-date knowledge and skills that contribute to proper repairs, improved business performance and risk reduction.
Services
Although we work with all insurance companies, we have direct repair relationships with a number of insurers. We have two locations to better serve you. If you are working with your insurance company to have repairs done, please note which of our locations is able to work directly with your insurer.
Reviews (9)
Judy Thorpe
Nov 11, 2021
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I had the most wonderful experience with an amazing repair and body shop in Coupeville, Washington. Main Street Collision center in Coupeville performed an excellent job on my Mother’s car. I have had the car since 2014, and wanted to keep it as it is in excellent condition and is a wonderful little Buick LeSabre. They exceeded my expectations wholeheartedly with their exceptional workmanship and the car looks absolutely gorgeous. Thank you very much again Main Street Collision center in Coupeville for performing such wonderful workmanship,care and restoring my Mother’s very precious vehicle
Judith Tegen
Oct 22, 2021
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Lessa Chiaraluce
Dec 10, 2020
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Jarrod Hambergh
Sep 25, 2020
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I backed into a concrete pillar and basically caved the right rear of my RAM bed in. The right rear of the bed was in terrible shape and the tailgate and bumper were not much better off. I go to pick the truck up and it looked as good as the day i picked it up from the dealership. The attention to detail is impeccable. The paint matching is exceptional!!!! Looking at the paint job you cant tell where the original paint ends and the repair begins. Nobody wants to be a repeat customer when it comes to vehicle collision repair.....but if i had to be a repeat customer i would highly recommend
Kelley Miles
Jul 14, 2020
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Elisha Lance
Oct 27, 2019
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I've only used this place twice, the first time they did great work and I have no complaints, but this time they went above and beyond. I can tell they take a lot of pride in their work. When I was getting my car back this time, the man giving me the rundown of what they'd had to do paused when he got to my passenger side door, he noticed a scuff in the paint job, if I'm honest, I probably would have never really noticed or at least far enough into the future that I would have had no clue where it had come from. He noticed though, because the door should have been perfect, and he looked at the
Brenden Bonnett
Oct 09, 2019
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I recently total my vehicle and at first I wasn't completely positive if it was going to be totaled or not so I had it towed to Main Street where they dealt with my insurance and made it all very easy on my end. Professional, courteous and to the point which was exactly what I needed and I would go there again anytime.
Solea Kennedy
Aug 04, 2019
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Amazing! Caring staff, quality workmanship!
I stopped by on a Friday right before closing as my driver's window had fallen in. The forecast called for rain and the manager was concerned. He was going to help me get it taped up , but had the body tech came out with him . They took my car in and fixed it on the spot! Not only that, but they didn't charge me! I mentioned this to my family and friends and they all say that they have had a good experience here. If you can go to a place who will help you when you need it, why would you go anywhere else. Integrity matters!
I stopped by on a Friday right before closing as my driver's window had fallen in. The forecast called for rain and the manager was concerned. He was going to help me get it taped up , but had the body tech came out with him . They took my car in and fixed it on the spot! Not only that, but they didn't charge me! I mentioned this to my family and friends and they all say that they have had a good experience here. If you can go to a place who will help you when you need it, why would you go anywhere else. Integrity matters!
Peter Strow
Nov 08, 2017
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I have used them several times and their work is superb and their customer relations are first class. I had major body repairs to a high performance black Jaguar, and when I traded it in the dealer did their usual painstakingly through inspection as you would expect on a three owner two year old car (over an hour) and they did not detect any repairs and were astounded when I told them about the extensive repairs. Needless to say I am thoroughly pleased with the work Main Street does.
