We are Jones IT, a Bay Area based IT Services company. We have been a trusted IT Support partner for businesses in San Francisco and across the United States for close to two decades. We serve businesses small and large- from 10 people to 10,000 people. Whatever the size or complexity of your IT needs, we've got you covered.
We are the highest-rated IT Services provider in the Bay Area. Most of our business comes from longstanding relationships, repeat customers, and referrals, which is a testimony to the quality of our service. We are your very own IT Service Desk, your own IT Department. Jones IT are the best group of IT professionals that I have worked with.
We are the highest-rated IT Services provider in the Bay Area. Most of our business comes from longstanding relationships, repeat customers, and referrals, which is a testimony to the quality of our service. We are your very own IT Service Desk, your own IT Department. Jones IT are the best group of IT professionals that I have worked with.
Services
Our professional and friendly IT Consultants put your business needs, and efficiency first. We communicate frequently so you know exactly what is happening and are in control. Who we are is as important as what we do. We have a unique and eclectic company culture that produces a team that works hard, works smart, and perhaps most importantly - has fun.
For over a decade and a half Jones IT has been a pillar for SMEs in San Francisco, providing high quality IT Support and consulting services. Learn what keeps this silent success story from the Bay Area going. We began our journey in 2002, when Evan Jones launched Jones IT Consulting along with his friends in his garage.
Watch this space for job openings and apply to become part of the superstar team at Jones IT, a San Francisco based IT Support, IT Service and IT Consulting company. Come work in a diverse and inclusive company with a culture of collaboration and a history deeply rooted in the San Francisco community.
Join us in lending a hand to the nonprofit organizations making the Bay Area a better place. Jones IT, a San Francisco based IT Support, IT Service and IT Consulting company is proud to partner with nonprofits in the Bay Area. At Jones IT, we strongly believe in giving back to the community and have been serving the San Francisco Bay Area community by mentoring and creating opportunities for the local youth.
Here you can find all our blogs neatly organized in categories. We regularly share our expertise on IT Support, IT Service and IT Consulting, applications, gadgets, IT and business best practices through our blogs here. Here you will find all our blogs neatly categorized for you. We regularly share tech updates, reviews, Cybersecurity and IT best practices, as well as business advice.
Reviews (29)
C. Soufo
Jan 11, 2022
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Our company decided to migrate our entire data network into Google Workspace with JonesIT. Having used a specific system for nearly 20 years, and with a less than tech-savvy crowd, it might have been a messy and difficult transition, but it wasn't at all! Our account manager and migration specialist Riley gave us such incredible personal attention, and explained the process as many times as needed. He found solutions for systems that didn't transfer apples-to-apples. He has had the kind of patience, organization, and promptness that the most ideal tech liaison could possibly have. This is the best
Linda Farmer
Dec 29, 2021
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Positive: Professionalism, Responsiveness
I've been at my organization working with JonesIT for two months and so far, they're the best outsourced IT org I've worked with! I'd like to give a specific shoutout to Roberto who came in and learned about us and our needs very quickly and has been a pleasure to work with!
I've been at my organization working with JonesIT for two months and so far, they're the best outsourced IT org I've worked with! I'd like to give a specific shoutout to Roberto who came in and learned about us and our needs very quickly and has been a pleasure to work with!
Amanda Harris
Dec 28, 2021
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Jesus from Jones IT comes through! We were under a tight deadline to procure a laptop set up and he got it done quickly and efficiently. This is a huge value to me seeing we don't have an on-site IT person. This is my second pair of hands and it has been seamless to work with Jesus during this process. Hats off to Jones IT for coming in clutch and having my back, I really enjoy working with you guys.
Michelle Madriaga
Dec 05, 2021
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Recently onboarded at a new company and had a smooth experience with JonesIT. I am a first time MAC user with heavy Microsoft Office needs. Victoria was wonderful at performing and guiding me through the remote process - methodical, efficient, patient, professional and personable. She got me through the installation quickly and made 2 follow-up appointments with me when needed. Also, she is seemlessly integrated into our company's main communication channel on Slack.
Would happily recommend Jones IT for outsourced IT needs.
Would happily recommend Jones IT for outsourced IT needs.
Lauren Driscoll
Nov 28, 2021
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My company works with Jones IT and when it was time for a computer upgrade, I was very nervous. I do NOT like change, and was so used to my old one.
Luckily, Ahkter came to the rescue! He made the process seamless and held my hand (virtually) along the way!! Everything was up and running in no time. He is patient, attentive and always a pleasure to work with!!
Luckily, Ahkter came to the rescue! He made the process seamless and held my hand (virtually) along the way!! Everything was up and running in no time. He is patient, attentive and always a pleasure to work with!!
Kevin Wilemon
Nov 26, 2021
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Shoutout to Jesus, Ricardo, Joe, Daniel, and Alex at Jones IT! This team of rockstars have reliably and consistently tackled any task and project we've requested assistance with over the past few months all while engaging with our teams in a professional and engaging manner. It's been great working with this team and we look forward to continuing our relationship. Thank you!
Eric B.
Nov 15, 2021
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Maria Kim
Nov 11, 2021
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Sierra Roth
Oct 01, 2021
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We have been working with Jones IT for nearly a year, and they have helped us immensely! I am so grateful that Vicki and Sandy are on our team. They are ultra responsive, always friendly and kind, and always go above and beyond to help our employees troubleshoot issues. If we have urgent, last minute requests, they always do their best to accommodate. Don't know what we would do without this dream team :-) Thank you!
Lanae Pierson
Oct 01, 2021
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We've used Jones IT's services since before I started with my current company in 2018. I've always appreciated their knowledge and quick turnaround time. Most recently, Amjad has been our point of contact. He has always been swift with his replies, helpful, and positive. He has made tutorials for us, helped us become more knowledgeable about using Microsoft Office products, fixed/prepared physical computers, and helped us better understand our phone services. We've appreciated working with Jones IT and with Amjad!
Meta Orans
Jun 25, 2021
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Our company has been with Jones IT for almost 20 years, and they have supported us in our growth from 5 to 90 employees. I have had the pleasure of working with many people on their support team and have received excellent results from everyone on their team. Evan does a great job at selecting staff that are not only highly skilled but also very easy to work with. Most recently, Maria Z helped with some issues on my Mac. She was very responsive and was able to quickly diagnose and resolve all of my issues. Thanks so much for your help Maria! We appreciate all of the support we have received from
Jasmin A.
Apr 09, 2020
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Joe S.
Nov 13, 2019
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I had a little bit of trouble connecting with the team that manages my company's account. About 8 work hours where I did not received help. So I called up their help desk number (thank you for having one where people actually answer!!!!) and I was able to get transferred to a manager, Marcell Urbina, who was extremely helpful in getting my new laptop set up with all the programs and apps required. He was extremely attentive, knew programs inside and out, and was very professional. He was a Godsend since I needed to get work emails out later that night. Really appreciate the hard work
Lawrence A.
Nov 16, 2018
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Zerlina V.
Mar 23, 2017
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We love Jones IT. They are easy to work with and work around our schedule. Most importantly, they communicate. We aren't kept in the dark and there is never a need to nag them to find out what is going on. We know what is going on with our tech because Jones IT makes sure of it. They handle everything from minor software issues to migrating our whole organization over to G Suite.
Earl has brought organization to the IT side of the office. Our network room is no longer a bundle of wires and we can rely on our computers to just simply work. If anything goes wrong they are just a call away
Earl has brought organization to the IT side of the office. Our network room is no longer a bundle of wires and we can rely on our computers to just simply work. If anything goes wrong they are just a call away
Linda N.
Sep 08, 2016
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I have waited over a week to write this review because that is how long I have waited (and STILL waiting) for a tech to call back to fix an IT emergency.
I was a client of theirs for the last 2.5 years and they have always been responsive and fixed any IT issues I had for my small business until this last occasion. I called on August 31st (Wed) to tell them we had an IT EMERGENCY and couldn't log onto our software to access our customer database from our client computer. The receptionist said they were really busy. OK, understandable. I asked how long it would take for someone to get back
I was a client of theirs for the last 2.5 years and they have always been responsive and fixed any IT issues I had for my small business until this last occasion. I called on August 31st (Wed) to tell them we had an IT EMERGENCY and couldn't log onto our software to access our customer database from our client computer. The receptionist said they were really busy. OK, understandable. I asked how long it would take for someone to get back
J. R.
Nov 25, 2014
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Friendly, knowledgeable information and advice during the initial phone call. Summarized technical issue quickly and clearly, and set expectations about what they usually advise and can deliver. As a consultant myself, I can say these guys know what professional services are, and how to best deliver them to customers. They seem like the real deal.
Peter B.
Sep 18, 2014
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What can one say about Jones IT?
Pretty much nothing but positive things.
Evan from day one returned my calls promptly, dropped in at the time that was scheduled and has always solved all of my IT work. You can tell he has a passion for what he does. 2 years have gone by and everything he did has been running flawless.
Can you say that about your current IT tech?
Call them now, do not hesitate!!!
Peter
Pretty much nothing but positive things.
Evan from day one returned my calls promptly, dropped in at the time that was scheduled and has always solved all of my IT work. You can tell he has a passion for what he does. 2 years have gone by and everything he did has been running flawless.
Can you say that about your current IT tech?
Call them now, do not hesitate!!!
Peter
Nelson R.
Aug 25, 2014
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I have used Jones IT several times over the years. They have helped me with hardware and software purchases as well as setting up my office's network. I rely heavily on reliable and secure web access to do my job, and the help Jones IT has given me has allowed me to focus on my work without worrying about IT issues.
One thing that I appreciate about Jones IT is that they work as a team. Whether I have Andy helping me learn how to integrate the newest gadget into my network, Roberto teaching me how to cope with the newest Windows update, or Evan helping me figure out which cloud service
One thing that I appreciate about Jones IT is that they work as a team. Whether I have Andy helping me learn how to integrate the newest gadget into my network, Roberto teaching me how to cope with the newest Windows update, or Evan helping me figure out which cloud service
Savannah A.
Jul 18, 2014
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I can't recommend these guys enough. Evan was a life saver. After working with RocketScience and experiencing detrimental issues and having them throw in the towel on our situation with a "well we've done all we can do" attitude, I contacted Jones IT. Evan came onsite and listened patiently as I voiced our concerns, then he hit the ground running and came up with clear and practical solutions. He is the House of IT providers. Anytime we have an issue, Evan responds with clear cut solutions and with all of our preferences/financial situations in mind. If I claim something
Jonathan P.
May 27, 2014
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Jones IT has delivered well beyond what they promised and what I expected. AFter initially using them to set up our internal network the relationship grew to day to day management of servers, troubleshooting any and all IT issues and quickly to consultative services as we grew rapidly.
One of the most impressive aspects of Jones IT is their ability to diagnose and solve technical issues without being obtrusive to the flow of daily business.The Jones IT team is a pleasure to work with and they always deliver the highest quality of service whether in person or remotely.
I recommend Jones IT to
One of the most impressive aspects of Jones IT is their ability to diagnose and solve technical issues without being obtrusive to the flow of daily business.The Jones IT team is a pleasure to work with and they always deliver the highest quality of service whether in person or remotely.
I recommend Jones IT to
Travis V.
Jan 29, 2013
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My company had a crisis situation where our SF office's internet was down. The fiber provider wouldn't send someone out since the line was fine. It was an internal hardware infrastructure issue somewhere.
We called Jones IT Consulting and they were able to come out the same day. After some troubleshooting, Evan diagnosed the issue and all was well. It was so small and quirky we would have spent the next week trying to figure it out.
We'll definitely be calling Evan and Jones IT Consulting in the future.
We called Jones IT Consulting and they were able to come out the same day. After some troubleshooting, Evan diagnosed the issue and all was well. It was so small and quirky we would have spent the next week trying to figure it out.
We'll definitely be calling Evan and Jones IT Consulting in the future.
Charley B.
Nov 27, 2012
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Awesome, Helpful, and Extremely Knowledgeable
Evan and his crack crew of consultants know their stuff. I have worked with Evan over the years and he has helped me trouble shoot just about every issue, whether it be large or small. He has helped me build computers that are specific to my needs, he has helped me build small home and office networks, and he does it quickly, efficiently, and is economically sustainable (i.e. affordable).
Jones IT Consulting has been super helpful and responsive every time I have needed their assistance and I HIGHLY recommend them to anyone seeking ANY sort of computer
Evan and his crack crew of consultants know their stuff. I have worked with Evan over the years and he has helped me trouble shoot just about every issue, whether it be large or small. He has helped me build computers that are specific to my needs, he has helped me build small home and office networks, and he does it quickly, efficiently, and is economically sustainable (i.e. affordable).
Jones IT Consulting has been super helpful and responsive every time I have needed their assistance and I HIGHLY recommend them to anyone seeking ANY sort of computer
Rachel B.
Aug 25, 2012
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I would give 10 if they had 10 stars...Jones IT is professional, they are on time and they are good..my small business computers were a mess and Ersinan came over and cleaned and organized and had lot of good, helpful advice without pushing any one thing. We are so happy with their work; they've helped our business run smoother :) and don't we all want that!
Jon S.
Dec 09, 2011
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I work at an organization headquartered in SF with offices in Chicago and Los Angeles and our phones went down and we were urgently looking for solutions all weekend, with minimal help from our vendor relationships. We were so fortunate to find Jones IT Consulting and Evan Jones, who on unbelievably short notice, took our call and in the same day, took our computer, and revamped everything. Not only that, he came in and spent time after hours talking with our vendors and eventually solving the problem and our phones are back in working order.
Because of this, we will be working with Jones
Because of this, we will be working with Jones
Eamon S.
Apr 01, 2011
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Jones IT makes you and your computer better than you were before you came in. I would highly recommend them to anyone with computer issues no matter how big or small the case. They guys not only know their stuff, they're able to talk to you like a human versus most companies with introverts that speak computer. Seriously!
When my Macbook pro went down they were able to recover my music files and organized play lists they I haden't backed up in months. You can imagine how important this is for a DJ. They literally saved me days (weeks really) of re-downloading and organizing.
Originally
When my Macbook pro went down they were able to recover my music files and organized play lists they I haden't backed up in months. You can imagine how important this is for a DJ. They literally saved me days (weeks really) of re-downloading and organizing.
Originally
Joseph S.
Mar 25, 2011
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Evan and Ers really know what they're talking about in terms of data loss prevention.
My iBook crashed a month ago, and I hadn't backed up my data for about a month. I lost tax info and maybe more importantly, pictures from Valentine's Day with my wife. Jones IT got my data back, and helped me fix my laptop so that I wouldn't have to drop 2 grand on buying a new one.
Everyone knows that you need to back up your data regularly (daily or more); these guys don't just tell you to do it, but they explain what exact steps you need to take, affordable recommendations for equipment
My iBook crashed a month ago, and I hadn't backed up my data for about a month. I lost tax info and maybe more importantly, pictures from Valentine's Day with my wife. Jones IT got my data back, and helped me fix my laptop so that I wouldn't have to drop 2 grand on buying a new one.
Everyone knows that you need to back up your data regularly (daily or more); these guys don't just tell you to do it, but they explain what exact steps you need to take, affordable recommendations for equipment
Misha F.
Mar 21, 2011
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Do you LOVE guys who really KNOW computers? If so, then Jones IT Consulting has the computer geeks for you to upgrade your system, connect to a new wireless account, retrieve lost files, etc.
My family and I have worked with Evan and his team for the past decade. Evan and his team have been nothing short of professional. His team has helped us in so many ways...burn files onto cds, delete files from an old PC to be donated, resolve internet connectivity problems, Evan even offered internet tutorials, and installed free antivirus software on my new laptop among other things.
If I have an IT problem
My family and I have worked with Evan and his team for the past decade. Evan and his team have been nothing short of professional. His team has helped us in so many ways...burn files onto cds, delete files from an old PC to be donated, resolve internet connectivity problems, Evan even offered internet tutorials, and installed free antivirus software on my new laptop among other things.
If I have an IT problem
Laura G.
Mar 10, 2011
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We've been working with Evan since 2005, and how lucky we were to find him! We had to move offices and build a network for our 3 offices from scratch, and he set everything up - from migrating our emails from Lotus Notes to MS Outlook to finding and installing all the hardware we'd need. It was comforting to know that with all the headaches of moving offices that our IT wouldn't be an issue.
He is always accessible when an issue pops up, and works late and on weekends when needed. What's great too is he's so reasonable. He doesn't overcharge for troubleshooting issues
He is always accessible when an issue pops up, and works late and on weekends when needed. What's great too is he's so reasonable. He doesn't overcharge for troubleshooting issues
