For over 35 years, Sierra Air has offered a full range of indoor comfort products and services, with timely response and repair, expert replacement advice, and energy-efficient new installations and air quality enhancements. We're fully equipped to meet the unique cooling and heating demands of Northern Nevada and Northern California.
Fielding a team of top-notch technicians, we anticipate challenges, get the job done right, on schedule, and provide ongoing support and maintenance. Sierra Air has installed over 30,000 heating and cooling systems in this area since 1986. We've earned a great reputation for providing our customers with friendly, reliable service and practical solutions that result in year-round comfort and savings.
Fielding a team of top-notch technicians, we anticipate challenges, get the job done right, on schedule, and provide ongoing support and maintenance. Sierra Air has installed over 30,000 heating and cooling systems in this area since 1986. We've earned a great reputation for providing our customers with friendly, reliable service and practical solutions that result in year-round comfort and savings.
Services
Sierra Air branded vans driving down a street, leaving their business location to start their day in the field. As an essential HVAC service provider as defined by the State of Nevada, we will continue to serve our customers by remaining open for the duration of this crisis.
We've taken all necessary precautions to ensure the health and safety of our customers and our employees, and we are also committed to maintaining the safety and operation of your HVAC systems as well as sanitization of indoor air for residences and businesses.At Sierra Air Inc., we know how important it is to have access to knowledgeable experts who can keep your property's comfort system in good condition.
We've taken all necessary precautions to ensure the health and safety of our customers and our employees, and we are also committed to maintaining the safety and operation of your HVAC systems as well as sanitization of indoor air for residences and businesses.At Sierra Air Inc., we know how important it is to have access to knowledgeable experts who can keep your property's comfort system in good condition.
When it comes to your home comfort system, a breakdown is not something that can be easily ignored. If you find yourself in need of a repair, replacement, or any other commercial or residential HVAC service, our team at Sierra Air Inc. will be there to help. Even if the service you need is not in the budget, our heating and air conditioning specialists can provide you with options.
Has your water heater stopped producing the warm water you depend on throughout your day? Has your tank sprung a leak that is threatening to damage your home? Water heaters are vital parts of your everyday life, but they're also prone to their fair share of problems. When one happens, it's remarkably easy for the issue to disrupt your life, creating chaos that needs to be sorted out before things can go back to normal.
Sierra Air Inc. offers a full range of services for residential HVAC in Reno and surrounding areas of Nevada and California. Since our company was established in 1986, we have remained committed to delivering the highest quality products and services for local families. Our work is backed by our 100% customer satisfaction guarantee or your money back.
When your home comfort system requires service, Sierra Air Inc. delivers superior service for AC repair in Reno and surrounding communities. For your own safety and warranty reasons, you should not attempt to perform repairs or service your unit. Our locally owned and operated company has provided expert repair service since 1986 for all types of air conditioning systems.
Reviews (13)
John B.
Jan 01, 2022
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In addition to my own poor experience, I've posted another neighbors experience with Sierra Air (see the 'photos and videos link). Avoid this company. They are the worst HVAC on Reno. Employee Ricky tries to make it look like they care by lurking here on yelp and asking unsatisfied customers to call, but when I called for resolution, they did absolutely nothing. Hire someone else....anyone else!
Jill C.
Dec 27, 2021
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Thomas H.
Nov 24, 2021
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Did they fix it yes. They told me 270 for a transformer. I later found the part number for under $30. So where is the extra $240 coming from. They don't itemize their expenses very well. I was charged a 'level 2'. No one could tell me what that means. How many levels? Why 2? What is their hourly? Nothing explained.
In all they charge too much for no explanation as to why. If they could clearly explain maybe I'd feel better but I have a bitter taste after this experience.
I'd honestly let them take the transformer back too.
I would recommend someone else.
In all they charge too much for no explanation as to why. If they could clearly explain maybe I'd feel better but I have a bitter taste after this experience.
I'd honestly let them take the transformer back too.
I would recommend someone else.
Jim E.
Oct 09, 2021
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We had Sierra Air come out and do a PM on our heater just to prep for winter. Will came out and was courteous and did a great job, he was very knowledgeable. I also like to grill service people on how they like their job. It gives a good indication of a great company. Will spoke very highly of Sierra and the respect for their employees which makes me feel good that I selected them. They will be out in the spring to do an AC service. I know they'll do a great job. I highly recommend them for any HVAC work.
Cathy M.
Sep 20, 2021
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DO NOT get roped into paying $20 a month for their "home comfort" program. I did and regret it. It is a scam. It is suppose to give existing customers priority, but it took me four months just to get an appointment for maintenance. i have since cancelled the appointment. I am pretty sure I can take five minutes out of my day to replace the filter on my HVAC system and save another $90. Plenty of other options out there.
Frank W.
Sep 17, 2021
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I signed up for Sierra Air's Comfort Club which includes an AC check and a heating check every six months. Although after the first AC service last week, Sierra Air caused a perfectly running AC unit to shut down completely and then had the gall to charge me for another visit to fix the system. Btw, during the AC check, the maintenance tech didn't even check the coolant level in the system when they came out so what exactly do they do for $220/yr? Overall, I would not recommend Sierra Air. Their maintenance program is terrible. At least the service tech who came out after they broke
Brandon P.
Jul 15, 2021
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I hate to leave such a bad review after so many others have had better experiences. Im leaving this review because after a year of owning this a/c we had a maintenance technician come over to deal with some preventative maintenance on the unit. Two days ago it does not work now, although you can hear the a/c start up. It has been in the upper 90's/low 100's. we called and they gave us the bogus excuse that they do not have any fans/ small a/c units that we may use for the time being. Though, the equipment that they have are all being used by other house holds. We have small children and
Debra S.
Jun 17, 2021
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I actually have 3 different reviews. I had different experiences with different staff.
William did the estimate and he was very considerate. Friendly and informative. I greatly appreciate his help.
Landon was the one who came to install. He did wonderful! He and his helper were patient and helpful! They were considerate of everyone in our home. And even with our dogs!
Cody was a little curt. He did what he needed to do, but he wasn't too polite.
I debated on how many stars to give because Cody made the experience bad. But because Will and Landon were respectful, 5 stars works. And because
William did the estimate and he was very considerate. Friendly and informative. I greatly appreciate his help.
Landon was the one who came to install. He did wonderful! He and his helper were patient and helpful! They were considerate of everyone in our home. And even with our dogs!
Cody was a little curt. He did what he needed to do, but he wasn't too polite.
I debated on how many stars to give because Cody made the experience bad. But because Will and Landon were respectful, 5 stars works. And because
Joe E.
May 07, 2021
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Disappointed with Sierra Air, my wife joined their Home Comfort for several hundred dollars per year. They installed our water heater and air conditioner. She called today to get our air conditioner turned on. They can not send a tech out until August. That would be over 3 months and towards the end of Summer. I am recently disabled and on Oxygen 24/7. We live in Donner Springs where they are located. She told them to forget it, went outside with our grandson and unwrapped the air conditioner, turned it on and with in minutes had it working. Very disappointed with their scheduling. She did call
Sean G.
Oct 27, 2020
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Unfortunately, I have ended my long patronage of Sierra Air. I had been a member of the home comfort club, with a monthly fee, for many years. This fee allows for certain benefits that have dwindled to being useless and just a way for the business to make money without providing service. Last year, I could not get an appointment for our furnace service (comfort club gets two service checks a year) until February (middle of winter). This circumstance put our "cycle" off, and a scheduler advised us to forego our Air Conditioning service to "reset" our cycle.
Today I called for
Today I called for
Kim S.
Oct 24, 2020
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Sue B.
Aug 13, 2020
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If you have a furnace or air conditioner, consider calling Sierra Air and sign up for the Home Comfort Club. For less than $19/month, a friendly, considerate, knowledgeable service person will perform routine checkup maintenance on your equipment twice a year( a/c and furnace). The partial invoice for my a/c unit is below:
Work Description:
REPLACED FILTER. CHECKED THERMOSTAT, TIGHTENED ELECTRICAL, CHECKED DISCONNECT SWITCH, CAPACITOR, CONTACTOR. CHECKED COMPRESSOR AND CONDENSER FAN MOTOR START LOAD AMPS AND RUN LOAD AMPS. WASHED CONDENSER COIL.
Also included is guaranteed service 24/7/365 without
Work Description:
REPLACED FILTER. CHECKED THERMOSTAT, TIGHTENED ELECTRICAL, CHECKED DISCONNECT SWITCH, CAPACITOR, CONTACTOR. CHECKED COMPRESSOR AND CONDENSER FAN MOTOR START LOAD AMPS AND RUN LOAD AMPS. WASHED CONDENSER COIL.
Also included is guaranteed service 24/7/365 without
Ty
Jun 25, 2018
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Happy Happy Happy!
I was giving a next day appointment after calling. All the other companies in town (Winnemucca) are at least 2 weeks out for anything having to do with air conditioning. Our technician Joe Bryant was super knowledgeable on what he was working on and explained everything that was doing and what was going wrong with my a/c unit. He saved me thousands of dollars! Instead of just throwing a bunch of expensive parts at it he tested the components thought to be bad and confirmed exactly what was wrong with it. Just want to say Thanks again and great job Sierra Air also shout out to
I was giving a next day appointment after calling. All the other companies in town (Winnemucca) are at least 2 weeks out for anything having to do with air conditioning. Our technician Joe Bryant was super knowledgeable on what he was working on and explained everything that was doing and what was going wrong with my a/c unit. He saved me thousands of dollars! Instead of just throwing a bunch of expensive parts at it he tested the components thought to be bad and confirmed exactly what was wrong with it. Just want to say Thanks again and great job Sierra Air also shout out to