Uptown Imports

Brought my Mini Cooper here after it was making some unusually loud noises...turns out I was in need of a new alternator. Billy was extremely transparent about his pricing and easy to get in touch with. In an industry that gets a lot of heat for overcharging, I'm so thankful to have found Uptown Imports. I will definitely be bringing my Mini back there for any future problems. Thank you!

Mid June 2021 I was visiting NO .My C class Mercedes needed a tire sensor. Mr Schoen took my vehicle into the shop Monday morning and a few hours later the job was completed. The price was good and the service was top notch. Having car trouble when you're traveling alone can be very stressful, but Uptown Imports made the experience easy . Thank you Billie❣️

Billy is the best...Can't count how many times I have rolled up into his shop in need of air in my tires, or this or, that...and every single time he helps me out right then and there. He is who I count on when I have a car crisis!

Knowledgeable service for my BMW x5. Excellent advice on preventative maintenance. Very professional and clean shop. Recommend!

Nothing but a positive experience all around. Bill was courteous, professional, and prompt in his response to my situation. I was in and out of there in a couple hours with my problem resolved. Yes, the labor is a little high, but worth it. I drove out of there with the confidence that the work was done correctly. Highly recommended.

Have been doing business with Billy for many years and have always been very satisfied with his service work and sales(bought my current vehicle from uptown imports). Billy is honest and knowledgeable...which takes the stress out of keeping my vehicles maintained and repaired when needed. My sales experience was top notch too! Thanks Uptown Imports

Great Service! They get the job done quickly and efficiently.
I highly recommend them.

This place is great! I
Took my 2013 E 350 Mercedes convertible in. It had some noise problems coming from a wheel. I love cars but am not mechanically inclined. The owner could have told me anything and I wouldn't have known the difference. He found a simpler fix and the car is riding like it just rolled off the lot. I could not be more pleased.

He will certainly be my mechanic for now on.

I brought my 09 Mini Cooper here about a year ago for overheating. Mechanic was great, worked with my warranty, fixed the water pump and the thermostat.
About 6 months later I brought the car back in because the check engine light was on and it was acting funny. I dropped it off and asked them to call me when they figured out what was wrong. After calling several times I showed up trying to see what was up. They informed me that they already ordered the part and were going to fix it tomorrow. I got upset because I didn’t authorize this and no one had told me anything when I had called. I told

I was over-quoted more than $150 for a simple part on my mini cooper. After they quoted , me I called O'reilly to verify the price, and the sales associate informed me that the price I was given was unmistakably and ostensibly high. They deal directly through new orleans auto parts shops (autozone, etc.), but will charge you almost double what the parts actually cost. Additionally, they keep your car extra hours and lie about the number of hours in labor in costs to fix the issue. I was quoted 3.5 hours of labor for a 30min fix. NEVER COME HERE. They deal in overzealous quotes, malicious lies

Billy is great. He is fair, professional and he knows European cars better than most people on the city.

Had my oil changed here last week. It was done very quickly, and Bill was very accommodating about pickup times and everything. Will go again.

Will never go there again. Was hesitant at first due to the reviews but had to find out for myself. Terrible dishonest service relating to a battery which was under warranty for free repacement not to mention the 1 hr. labor charge to put a battery in along with a bulb. Very high prices. Would of been cheaper to have gone to the dealer like I will do next time. These people are ignorant to the materials they sell and the warranties that come with them. Stay away.