West Heating & Cooling

Had Brian's company install an a/c unit. His workers wired it wrong and ruined the furnace circuit board. Brian said he would fix it. Fast forward 2 months and a whole bunch of calls and txt, NOTHING!!! Had A different company come out and within 3 days had the part and fixed it. I will not recommend this company nor will i use them again. He can't be trusted.

All services performed on time in a professional manner for the contract price... couldn't ask for a better outcome! Project done and still haven't received quotes form some other vendors! Workers showed attention to detail above and beyond what was required and the value we received exceeded the price we paid. I have 20 years of experience dealing with contractors in the Lake area. West Heating & Cooling has earned our trust and they will be our first call if we require assistance with our hvac.

Positive: Professionalism, Punctuality, Responsiveness, Value
Called on a holiday weekend for an emergency recharge on our AC. Service technician was prompt, courteous and we were up and running within just a few hours. Appreciated the immediate response.
Service: AC maintenance

Do not hire this man. Worst mistake if my life and believe me I've made some big ones

We called Brian West Heating and Air Conditioning when our pilot light went out at our lake house. He charged us for a “weekend emergency rate” (over $265) to light the pilot light. Two weeks later, our pilot light was out again. We called Brian West to come back because of the same issue in a short time frame. When he came this time, he discovered that our unit had a hole in it which let air in to extinguish the pilot light (I wonder why he didn’t notice it 2 weeks prior, but my husband says I’m being picky). This hole was not fixable and would require a new heating system. We asked for

For those checking West Heating & Cooling, I personally have known this Business Man for over ten years (don't let my name detour you). Mr. West knows what he is doing and currently has a dedicated staff to take care of your Heating and Cooling requests. Unfortunately he has experienced a former girlfriend (former office manager) that was destined to attempt to ruin his reputation. For those calls he did not receive was by no means his attempt to ignore any business that he would of responded to. The unfortunate events have been taken care of. It would be in all of those needing his service their