Specialty Building System

I was deeply disappointed with the service. I was told my project would take 2 weeks to complete. Weeks turned into months and every time I tried to get more information about when my project would be finished, a variety excuses were offered ( 'employee's dental emergency', broken saws, etc..)They'd give a new pick up time, and then not contact me to let me know they hadn't begun after all. Eventually they stopped responding to my calls altogether. I was close to canceling my order when my builder went to the business ( Versailles ), and pressed them to do it. Builder said they'd shuffled my project

This is an honest, no nonsense review of SBS.
My relationship with SBS began with my wife and I finding stone at one of the local distributors who only sells to fabricators. We had fabricators lined up through our contractor, but due to availability, we chose SBS to purchase the stone on our behalf and we agreed to pay a fair mark-up for their contribution. Initially, we were very impressed with the service we received from Maria, who hopped in our car and went with us to the distributor to look at the stone, and encouraged us to purchase it.
Unfortunately, that was the last acceptable service

We stopped on a whim when we saw the massive quantity of granite slabs outside in their yard. (We had just come from one of their competitors) Robert was very patient and helpful in explaining everything to us. We purchased our granite that afternoon. Lionel came out and did the layout template and was fabulous. He gave us a very interesting education about granite. Next, we met with Victor, the fabricator. He is a true artist and made suggestions on cutting to maximize the beauty of the slab throughout the kitchen. He laid everything out with only 1 seam!! Amanda coordinated everything for us

Specialty Building Systems just finished my entire house and everything went more than perfect!
We purchased our granite almost a year before our total remodel was ready for the granite and they were very patient. When we increased the size of our island and the original slab we purchased was not big enough, they helped me pick out an amazing alternative. We did our entire kitchen, 3 bathrooms, a nook and bar, and a built in master bedroom vanity. The installation went very well and they made sure that everything was perfect. My family was in the granite business so I am aware of quality work

After 13 years, I finally have new counter tops. I love this place! I have been to many places looking at slabs and getting prices over the years. This appeared to be a smaller place so I had not stopped before.
From the moment I stepped into the stone yard, and was greeted by David and soon after joined by the owner himself, Robert, my experience was wonderful. They had a great selection of granite, marble and quartzite, including some very beautiful and unusual ones. I found one I had never seen before and LOVED it!
The prices were great and everything was handled professionally. Each person

Their prices are the best and they have a decent selection of slabs but you will regret your decision. They also go by the name Versailles Stones. They don't return calls or emails. Their installers are completely incompetent. I had to remind them to glue my countertop on, then they said their drill didn't work to cut the faucet opening. This was after 3 no show appointments, numerous unanswered phone calls and messages from me and my contractor. I am trying to get a refund on part of my installation and I will be reporting them to the Better Business Bureau. Needless to say they have not come