Impact Computers is Gainesville's Premier Computer Repair Company. We are a family owned company and are proud to say that we have been in business for over 20 Years. We strive to treat every customer like family. Our employees speak everyday English, not some sort of "Geek Speak" to try and impress you.
By providing great service at a fair price, we work hard to build a long term working relationship with you. We would be proud to prove to you, that we are Gainesville's #1 Computer Repair Specialist. 2. We build personal and professional working relationships with our clients. You won't have to worry about getting a different person each time you call or have a problem fixed.
By providing great service at a fair price, we work hard to build a long term working relationship with you. We would be proud to prove to you, that we are Gainesville's #1 Computer Repair Specialist. 2. We build personal and professional working relationships with our clients. You won't have to worry about getting a different person each time you call or have a problem fixed.
Services
Working exclusively with a local graphic designer, Impact Computers can offer fully personalized websites to meet your needs. Template style sites are available too as an economical alternative. Want to sell your products on the web? We can handle the most complicated e-commerce solutions or help you sell just one product!
From office computers to high end gaming, we can build your dream machine. All new computers come with a 1 year parts and labor hardware warranty, backed by a local company in business for over 20 years. You could certainly find a cheaper computer online, but quality customer service and support is invaluable.
Reviews (22)
Jj S.
Jan 08, 2022
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***Stealing credit card numbers!***
Ordered parts from them using a unique virtual credit card number in November 2021, one week later notified that that card had been fraudulently used. It was literally a week old credit card number and only used at this one company. I see another review saying the same thing in the past month. Someone at this company is stealing credit card numbers. Beware!
Ordered parts from them using a unique virtual credit card number in November 2021, one week later notified that that card had been fraudulently used. It was literally a week old credit card number and only used at this one company. I see another review saying the same thing in the past month. Someone at this company is stealing credit card numbers. Beware!
Collin Blackburn
Jan 07, 2022
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Incredibly happy with my experience! Needed a screen for a very old ThinkPad, found one here. Did not receive a confirmation email, but the screen showed up on the porch a few days later in original IBM packaging and works flawlessly. A direct substitute part number for the original. Thanks all involved!
Chris Lawler
Dec 06, 2021
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This company tries to sell you parts they do not actually have. Please, if you're thinking about ordering from them, read the other negative reviews that say similar things (trying to pass off parts as others, etc).
Even though I saw the other reviews, I decided to take a chance because it was the only store that still had a part available while all other stores said it was discontinued. Three days after I put in the online order on October 12th and was quoted that it should arrive in late October, I was sent an 'update' that it needed to ship from their supplier and would be shipped on November
Even though I saw the other reviews, I decided to take a chance because it was the only store that still had a part available while all other stores said it was discontinued. Three days after I put in the online order on October 12th and was quoted that it should arrive in late October, I was sent an 'update' that it needed to ship from their supplier and would be shipped on November
Bailey Price
Dec 06, 2021
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*DO NOT ORDER PARTS FROM THIS COMPANY*
My card was compromised twice, both after ordering parts from this company.
The support rep I spoke to via live chat also told me they just sit behind cubicles and couldn't help me. The first and last time I will use this sad excuse for a vendor. 1 star is too good for them.
My card was compromised twice, both after ordering parts from this company.
The support rep I spoke to via live chat also told me they just sit behind cubicles and couldn't help me. The first and last time I will use this sad excuse for a vendor. 1 star is too good for them.
Ashley B.
Oct 13, 2021
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I have had a great experience coming here and recommend for any laptop repairs or issues. My old laptop was damaged and he told me the repair was worth more than the price of the laptop and that he would buy my old laptop from me if I got a new one, and I ended up buying a new laptop and selling him my old one. Very fair price and great customer service!
Missy Simard
Sep 21, 2021
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I've increased the rating due to a phone call from Jose Nunez at Impact. He was very professional and understanding and did his best to remedy the situation, however I won't order again from this site. Thank you to Jose for reaching out and doing his best to represent Impact in a positive way vs the other 2 employees I had the unfortunate luck in dealing with.
Buyer beware! Worst company to deal with! Ordered a specific item online, the site stated was in stock. Chatted with a customer service rep to verify the item was in stock and I would receive the item ordered. When I received my order, it
Buyer beware! Worst company to deal with! Ordered a specific item online, the site stated was in stock. Chatted with a customer service rep to verify the item was in stock and I would receive the item ordered. When I received my order, it
Karen E.
Sep 05, 2021
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The gentlemen that run this business - and I do mean gentlemen - are fantastic. They were kind and informative and very helpful. I came in needing data transferred from one external hard drive (that I thought was faulty) to another new one. About 1/2 hour later, they called and said both were fine and that I could save myself the money by transferring the data myself. That's unheard of in today's world - where a business actually looks out for their customer.
And on my way out, I looked around at some of their refurbished computers and wow, the prices are amazing.
These guys have
And on my way out, I looked around at some of their refurbished computers and wow, the prices are amazing.
These guys have
Ian Walters
May 17, 2021
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Justin P.
Aug 14, 2020
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Megan O.
Jul 24, 2020
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Craig is a good guy running a good business. He's helped me fix a few things, charging me a fair price for help and giving great advice for free. I wish I had a mechanic for my car that I trust like Craig for my computer. Based on 2-3 visits here for various things, I would never visit another computer repair business in Gainesville, and I'm already sad to lose Craig access when I eventually move. Thank you for always treating me fairly and for your advice being worth trusting. I'm so grateful!!
Update from years later: the employee is great too! Like, excellent.
For real, this
Update from years later: the employee is great too! Like, excellent.
For real, this
Javier Marchan
Jul 13, 2020
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Excellent! service!! A1
I order one wireless card, they sent me another one, as they mention on the web page, will ship something similar. in this case was a mistake, I was looking for a dual band wireless card and they sent me single band. Still the card was good and compatible with my Lenovo laptop.
I contacted them, direct and via Paypal, we straight up the mistake they refund in full! my order and I had to keep the card they sent me.
Again went back and order another possible card, that they had in stock and compatible with my laptop. (Lenovo T540p). exchange couple of email before I order
I order one wireless card, they sent me another one, as they mention on the web page, will ship something similar. in this case was a mistake, I was looking for a dual band wireless card and they sent me single band. Still the card was good and compatible with my Lenovo laptop.
I contacted them, direct and via Paypal, we straight up the mistake they refund in full! my order and I had to keep the card they sent me.
Again went back and order another possible card, that they had in stock and compatible with my laptop. (Lenovo T540p). exchange couple of email before I order
Ric Present
Dec 20, 2019
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Canadian Customer: I needed a replacement monitor for an old laptop couldn't locate one in Canada at a reasonable price. Impact Computers & Electronics had a reconditioned one for less than US$100. I read some worrying reviews online but also some considered and detailed positive ones and decided to try. I had to call the help line when something glitched right at the end of the payment process and they were helpful and confirmed the order had been placed and the payment had gone through. Everything else worked out well. The international shipping via Fedex makes the duty payments easy, they call
Gust Athanas
Dec 01, 2019
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Ralph and the team at Impact Computers were incredible. I placed an order and quickly received an update and check in from their team. A few days later I received another update while their business was stuck waiting for a new shipment of batteries to arrive. They gave me options and reordered for me when the new batteries came in. I then received another update about the shipping status and received responses to my emails (four of them) the same day I sent each one. It's hard to find good customer service like this nowadays and I wanted to make sure others knew just how much I appreciated the
Levi Knox
Nov 28, 2019
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Needed a LCD that we couldn't find anywhere. Impact Computers & Electronics had what we needed for a great price. Shipped and arrived extremely fast and well packed. First screen had an issue so they sent me another one free and fast again. I was able to satisfy my customer quickly. Excellent service, we will be using this company again.
L. O.
Oct 26, 2019
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These people are lifesavers. I had a horribly tight deadline back in May of this year and of course you know what happens, my hard drive decides to die on me right before it's due. And because of the time crunch I had not backed things up as I should have. I called to beg for help with a horribly desperate voice and they told me to bring it over. They were able to save my data and after asking a few questions about how I use my computer, found me an affordable replacement computer so I didn't have to go try to sort out what machine I needed to replace my dead computer. They worked
Michelle P.
Aug 22, 2019
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Katherine B.
Oct 12, 2018
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I spilled water on my Macbook pro - surprisingly everything on the computer was running just fine except for the headphone jack - as water had gotten in there too. I took my computer to Impact immediately to try to replace a part or see what i could do about the broken sound. They recommended I turn my computer completely off for 2 days, and if nothing was fixed, come back to see them. I was shocked when I turned my computer on two days later and the speakers worked again! I will be going to Impact Computers for any future tech needs. Thank you!
Kevin M.
Jun 25, 2017
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My computer randomly wouldn't turn on the other day so I decided to Google some Computer Repair shops around town. After calling a shop that couldn't fix my computer they actually recommended Impact Computers to me. I called the shop and spoke to Craig who invited me to come in. Inside the shop was David (I believe that was his name) who greeted me extremely friendly. He took a look at my computer and discovered that there was actually no problem at all. I took up about 20-30 mins of his time and they did not charge me a cent. Not to mention, he was extremely pleasant to talk to the entire
Nicholas T.
Apr 08, 2017
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William P.
Jan 01, 2015
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I haven't patronized this business, just contacted them via telephone a few times. Each time, Craig took time to answer my (newbie) questions and make recommendations when I asked for them. Because of that, I was able to remove and install a new hard-drive myself and get my computer up and running again. Although he may have lost a sale or repair charge, he gained a customer and good public relations.
Thomas B.
Sep 15, 2012
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Had a computer with a broken CPU on it. I had the new part, but got a little gun shy and didn't really want foo with it (it was my fault the CPU broke in the first place).
I stopped in and Craig gladly installed the new CPU for me and didn't charge a thing for it. It was refreshing to actually see someone that wanted to be helpful....much appreciated!
Next time anything tech related comes up -- I'll be giving Craig a call.
I stopped in and Craig gladly installed the new CPU for me and didn't charge a thing for it. It was refreshing to actually see someone that wanted to be helpful....much appreciated!
Next time anything tech related comes up -- I'll be giving Craig a call.
Greg S.
Dec 20, 2010
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This place is a joke & a bunch of crooks!
I took my laptop here for a quick diagnostic because it would no longer power on. After not hearing back from anyone for a few days I decided to go in person and inquire about the analysis. When I brought my work-order ticket in the employee behind the counter said it was not back in the workroom.
"Uhhh, okay - what do you mean it's 'not there?!?' I just brought it in 3 days ago"
"It may have been moved to our Newberry location, try there" (I guess calling for me was too much to ask).
I drove across town
I took my laptop here for a quick diagnostic because it would no longer power on. After not hearing back from anyone for a few days I decided to go in person and inquire about the analysis. When I brought my work-order ticket in the employee behind the counter said it was not back in the workroom.
"Uhhh, okay - what do you mean it's 'not there?!?' I just brought it in 3 days ago"
"It may have been moved to our Newberry location, try there" (I guess calling for me was too much to ask).
I drove across town
