Tesla Solar has been providing its' customers with friendly service and personalized care. We know that what we do is as much about us as it is about you. Our vision is a reflection of our values; providing no-nonsense, clean, and affordable solar energy. As a solar energy provider, we understand the impact that every installation can make on our planet, and the difference we are all making by switching to renewable energy.
In this day in age, solar power has a stigma for being this futuristic technology that only a few can afford. However, the future is now and solar power is cheaper than ever. We aim to make clean energy as accessible as possible and as easy as possible for those who are willing to take those first steps into making the world a cleaner and more sustainable home for us all.
In this day in age, solar power has a stigma for being this futuristic technology that only a few can afford. However, the future is now and solar power is cheaper than ever. We aim to make clean energy as accessible as possible and as easy as possible for those who are willing to take those first steps into making the world a cleaner and more sustainable home for us all.
Services
Tesla Solar is a premier solar provider specializing in residential and commercial solar systems. Utilizing vast expertise, proven methodology, and first-class products, Tesla Solar guarantees cleaner energy that pays for itself. From initial property inspection and consultation, long term monitoring and maintenance, our company offers an integrated package of solar services, tailored to your specific needs.
Tesla Solar is a premier solar provider specializing in the installation of residential and commercial solar systems. Utilizing vast expertise, proven methodology, and first-class products, Tesla Solar guarantees cleaner energy that pays for itself. Every home in America should have access to clean, affordable energy.
Let the future tell the truth, and evaluate each one according to his work and accomplishments. The present is theirs; the future for which I have really worked, is mine. Tesla Energy provides affordable, clean, solar energy solutions to a wide range of commercial industries and businesses. From corporations to non-profits, Tesla Energy can help your business achieve its maximum economic potential.
Reviews (12)
Tony N.
Jan 17, 2022
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It has now been 4 months of waiting for someone to come and fix our $60K worth of solar energy system in Novato after the issue was identified back in September. I repeat: " 4 MONTHS"!!!!! The system failed back in July 2021, so it has been a total of !!! HALF A YEAR !!! since the failure. The customer service chat told me that no customer ever have to wait for more than 2 months, and that's 4 months ago, so I am a record breaking customer here!!! Is there a way for me to post "0 Star" here at Yelp? I also own a Model S, which I now have to go out and get my free Supercharge
Ione B.
Jan 11, 2022
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I filled out the online form to get solar panels, one of the first questions is what type of roof do you have. I selected TPO from the drop down menu.
Took over a month to get designs drawn up. I messaged the online chat through my account to find out what was happening, no one replied. 6 weeks later I got some designs and wanted to ask how the panels were attached to my TPO roof. Again no one replied to the chat through my account. I went in to a store and asked what was happening they said they'd try to send a request to the call center, I never had a reply.
I had received a text message
Took over a month to get designs drawn up. I messaged the online chat through my account to find out what was happening, no one replied. 6 weeks later I got some designs and wanted to ask how the panels were attached to my TPO roof. Again no one replied to the chat through my account. I went in to a store and asked what was happening they said they'd try to send a request to the call center, I never had a reply.
I had received a text message
Michelle J.
Jan 06, 2022
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You would think with a parent company like Tesla, that the customer service would be top notch. It is the absolute opposite! I originally submitted my order for solar panels and backup batteries in July and the installation didn't happen until October, now in January, my system is still not powered on. I understand that the permit process takes awhile, so I don't fault Tesla there, and same with the approval process with PG&E, however, there has been ABSOLUTELY no communication from my project coordinator regarding updates.
I've had to call/email customer support multiple
I've had to call/email customer support multiple
Nate R.
Dec 28, 2021
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Going on a year and a half with still no install. Tesla Solar customer service and advisors are impossible to get a response from. They basically have no inbound service pre-install: you are 100% on their timeline and they will not document or really take into consideration your feedback until someone comes onsite and then it's back to the drawing board. Really crazy that something as simple as CRM and basic customer service is still not set up. I expected this to start getting better a few year ago, but it's actually gotten worse.
Janice E.
Dec 21, 2021
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Tesla began installation our solar panels on November 8, 2021. That was the beginning of our nightmare. Instead of saving the planet, Tesla seriously damaged our house. Appliances and lights surging on and off repeatedly, smoke coming out of ceiling fans and surge protectors! Fried appliances! We were told by the electrician that he did not install a neutral line. I wonder if it was much more serious than that. Six weeks later we have been passed around to different Tesla people and are now talking with their insurance company who is telling us that they are NOT paying to replace our damaged
Jose A.
Dec 20, 2021
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Sterling A.
Nov 29, 2021
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Bad! Bad! Bad! After reading all of the reviews, I must go along and agree with their sentiments.
I have two properties that have solar panels provided by Tesla on them, and it may be the worst decision I have ever made.... JUST based on their customer Service interactions.
Multiple times, the customer service has gotten my bills mixed up -saying that they were overdue, when actuality it was a Tesla mix up on applying payments to the correct system.
when I attempt to rectify the situation, the customer service reps continuously flub on providing me accurate information on the systems, and rather
I have two properties that have solar panels provided by Tesla on them, and it may be the worst decision I have ever made.... JUST based on their customer Service interactions.
Multiple times, the customer service has gotten my bills mixed up -saying that they were overdue, when actuality it was a Tesla mix up on applying payments to the correct system.
when I attempt to rectify the situation, the customer service reps continuously flub on providing me accurate information on the systems, and rather
Justin C.
Nov 10, 2021
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I was told at signing that it would be a $500 charge for them to remove the panels so a roofer can replace the roof. Then it would be another $500 charge to reinstall the panels after the work was performed.....that was not true at all. They want to charge me $4,000 to do this....that is half of the new roof cost.....THEY ARE THIEVES AND LIARS
Sammy B.
Nov 07, 2021
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Laurie D.
Nov 01, 2021
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If considering a solar system please don't make the same mistake we did. We trusted Tesla.
This summer we purchased and had installed a solar system and Powerwall (battery backup) from Tesla. Unfortunately, Tesla failed to receive permission from our power company prior to its installation and the power company (Delaware Electric Coop) will not grant us permission to operate. Their reasoning is that the substation can not accept additional solar power. The current software for our system does not allow sending power to the grid. It runs our house or charges our power wall only. Yet we have
This summer we purchased and had installed a solar system and Powerwall (battery backup) from Tesla. Unfortunately, Tesla failed to receive permission from our power company prior to its installation and the power company (Delaware Electric Coop) will not grant us permission to operate. Their reasoning is that the substation can not accept additional solar power. The current software for our system does not allow sending power to the grid. It runs our house or charges our power wall only. Yet we have
Kevin B.
Sep 23, 2021
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I just tried to spend $50,000 with Tesla on a battery back-up system and solar panels to no avail. I am a money is no object customer.
The sales process is completely computer guided. If you call the sales lines, you will find that you are continually referred back to the web site by the agent. This turned out to be a logical approach since the sales agents lacked basic knowledge of the systems they are selling. Even asking for a sample sales contract failed to achieve a result. Only way I could get a sales contract was to pay the $100 commitment fee and proceed with the full on sales process
The sales process is completely computer guided. If you call the sales lines, you will find that you are continually referred back to the web site by the agent. This turned out to be a logical approach since the sales agents lacked basic knowledge of the systems they are selling. Even asking for a sample sales contract failed to achieve a result. Only way I could get a sales contract was to pay the $100 commitment fee and proceed with the full on sales process
Gary M.
Sep 17, 2021
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Like many of the reviews I read, including my own, Tesla continues to treat its solar energy customers like dirt. We all have the same problem of virtually no service follow up. All the customer service people are wonderful and sympathetic, but there is nothing they can do to resolve the issues. We need to do two things. First (Californians), have to contact the Public Utility Commission and file a formal or informal complaint. Second, we need to figure out how there might be a class action lawsuit against Tesla. Most of us are limping along with systems crying for service and receiving nothing
