The Jewelry ER can have your jewelry repaired in minutes! We are your local jewelry store in Longview, Texas. We provide the best service, a personal touch, and an affordable price. Our services also include watch repair, ring sizing, gold buyer, earring repair, necklace repair, bracelet repair, stone setting, and a jewelry store.
We also do remounts and other custom work as well so do not be afraid to ask if something can be done. Don't just take our word for it! Look at our reviews below and stop in and visit! We went to The Jewelry ER today to get our unique ring sized, Russell was great and so genuinely helpful and knowledgeable.
We also do remounts and other custom work as well so do not be afraid to ask if something can be done. Don't just take our word for it! Look at our reviews below and stop in and visit! We went to The Jewelry ER today to get our unique ring sized, Russell was great and so genuinely helpful and knowledgeable.
Services
Gone are the days of dropping your jewelry off for days, weeks, or in some cases - MONTHS, while you wait to have it repaired. Bring your jewelry in for a FREE repair estimate, then have a seat while you wait or take a peek through the glass into the shop and watch as your jewelry is repaired by our Master Jeweler with more than 15 years experience in the industry.
Reviews (18)
Lance Laurent
Dec 12, 2021
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Russel should be a stand up Comic instead of a jeweler, I called and wanted my ring sized and also wanted to buy my wife a ring for Christmas, I’m still laughing as I type this, he wanted to charge me a $100.00 rush fee lol. I’ll drive the 33 miles To Bossier and get my ring sized free with the purchase of my wife’s ring at Bailies. Remember they don’t charge fees I just called them. They said they would give me an extra discount for coming from Marshall, y’all make the trip and see them.
Deborah Norman Smith
Oct 27, 2021
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Have visited this store 2times in the last two weeks and was floored by the service I received —- changed a watch battery - ✅ …. Rejected a NJ company to repair/fix a Coach watch - estimate was $329.89 …. I… rejected the bill and requested for a “discount” …. Got $20 off the list of crazy “services me watch needed “ ….. finally got the watch back from NJ and walked out with exactly what I asked them to do - take the markers of the dial face since they kept coming off anyway and getting tangled in the arms of the watch - $5.00
Autumn Shofner Hollingsworth
Oct 14, 2021
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Highly recommend for any of your jewelry needs!!! I took my wedding ring in to have it repaired as the part that needed repairing wasn’t covered under our Zales warranty. I also took my ring into two other places for quotes and Jewelry ER was WAAAYY more thorough than the others. He noticed a few other spots that needed attention that neither of the other places saw or brought to my attention. They are so kind and so professional and my ring looks better than brand new! I couldn’t be happier!!!!
Lakederic Fletcher
Sep 20, 2021
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Cheri Lee
Jul 29, 2021
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My experience with Jewelry Er was absolutely superb! Russell and his wife were so efficient, professional and considerate when assisting my husband and I with a special purchase. Russell's work is impeccable and he made sure I could enjoy my gift in time for our anniversary. Russell and Jewelry Er are the genuine jewels of Longview.
Kelly Dugan
Jul 09, 2021
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Brian Morton
May 21, 2021
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I went to 3 different jewelers in town... reputable ones. I wanted my engagement ring reset: I had a picture of what I wanted. I tried one jeweler out (I will not name) and it came out HORRIBLE. I took it to Russell at Jewelry ER and he exceeded my expectations. He saw my vision clearly and gave me exactly what I wanted. He will forever be our jeweler now. Perfection! I LOVE my newly set diamond. He customized the band and head of my new setting and it really is flawless. Thank you Russell!!!! Go see him - you will not regret it.
Crystal R.
May 18, 2021
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Seth Whiteley
May 06, 2021
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Caleb Logan
Nov 14, 2020
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Rick LaGrone
Jun 29, 2020
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My wife knocked her solitaire diamond straight out of her ring helping me unhook the camper’s weight distribution hitch from the truck... instant panic! She found it right away luckily. Turns out she had bent the setting’s prongs sideways but the diamond wasn’t hurt by the hitch falling. (She was ok too)
Russell repaired the mount flawlessly, quickly, and created a much stronger setting for the diamond with new reinforcements added so this would be very difficult to occur again. The ring looks better now than when I bought it in the first place!
Russell repaired the mount flawlessly, quickly, and created a much stronger setting for the diamond with new reinforcements added so this would be very difficult to occur again. The ring looks better now than when I bought it in the first place!
Cheyenne Marie Detten
Jun 05, 2020
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Brandie Flatt
May 20, 2020
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Stephanie Hicks
May 15, 2020
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Sarah Suggs Hendrix
Apr 14, 2020
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Cory Vines
Jan 10, 2020
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Allison G.
Dec 28, 2017
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I told the jeweler that this was the most convenient service I've had in a long time. I popped in their store on a time crunch. (No pun intended lol). I have a special watch for my father who is currently battling brain cancer. I wanted to give him the watch before today's treatment. I'm so glad they replaced the watch battery in about 5 minutes while my toddler looked at all their beautiful jewelry. They didn't know how special the watch was or what I was going through, they just helped me. The battery was $12 and it's guaranteed for a year. I'll be back.
Deborah Kent
Jul 12, 2017
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The owner of Jewelry ER is a wonderful man who really will take the time to help you with anything you may need. He is knowledgeable and trustworthy. Prices are fair and reasonable. Service like this is really almost nonexistent these days. We're lucky to have a business like this in Longview. I highly recommend for all jewelry cleaning, maintenance, and questions.