When you call us with a computer problem, we guarantee that you phone call will be either answered immediately or returned within 60 minutes or less by an experienced technician who can help. If we fail to respond within that time frame, the work is free. You should not have to wait around all day for your computer to be repaired.
We understand how important your computer network is to you, that is why we offer our remote support services. Thanks to this service, we can securely access your computer network via the Internet so you don't have to wait around for a technician to show up. If we can't fix it remotely, we'll dispatch a technician the same day.
We understand how important your computer network is to you, that is why we offer our remote support services. Thanks to this service, we can securely access your computer network via the Internet so you don't have to wait around for a technician to show up. If we can't fix it remotely, we'll dispatch a technician the same day.
Services
Imagine never performing another data backup, worrying about a computer meltdown, or ordering another toner cartridge. It's taken care of automatically. The best part is, it often costs less. SMBs (small to mid sized businesses) must keep a close eye on expenses. You may not have the budget for full-time tech support staff.
We are your one-stop shop for computer repair, upgrades, screen replacements, virus removal, data backups, and data recovery. Don't write off that broken computer or laptop until you speak with us. We can help you retain your business assets. Our professional, experienced technicians can diagnose and repair your problem quickly and affordably.
Add an extra layer of security for your property and/or business. PC Quest provides and installs video surveillance system solutions for every business need. Concerned about what happens when you're not in the office? You can monitor your property via the internet from anywhere in the world with an IP-based system.
Reviews (9)
Laurelee Rubsch
Mar 12, 2021
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I had a sudden loss from impact damage of my only active work computer, vital to my business. Josh was kind and empathetic on the phone and when I arrived. The owner and Josh told me the plan to try to retrieve my work information & Josh stayed late to help me get saved information from the hard drive. Josh was knowledgeable and willing to look at my other computers to see if my hard drive was compatible. I would recommend this business to personal and small business computer users. They really went the extra mile to get my business information from my software to allow me to have a working computer
Gene G. E.
Oct 31, 2020
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Inessa M.
Apr 02, 2020
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Richard Zenger
Oct 12, 2019
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Mary Ann Thoren
Jan 24, 2019
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I had a very poor customer service experience at PC Quest Middletown. When I took my computer in for a cleanup, the technician accidentally deleted my very specialized business software, which could not be restored without going through an expensive process with the software vendor's technical support team. There was no refund, apology or offer to compensate me for the reinstallation. Instead they directed me to the "We are not responsible for any lost data" clause at the bottom of their invoice.
Richard Russo
Aug 01, 2018
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Mary Ann T.
Apr 04, 2018
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I had the worst customer service I have ever experienced at PC Quest Middletown. I thought my computer was running slow and may have a virus and took it in to be evaluated. The technician Josh performed a cleanup ($130 total), and during the process, he accidentally deleted my entire business software. I had to pay the technical support people affiliated with my special software $85 to piece it back together. I lost an entire day of work, and despite Josh admitting that he had accidentally deleted the software, PC Quest refused to reimburse me for the $85. I didn't even ask for any compensation
Seth Mccraney
Dec 10, 2017
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Drake H.
Nov 03, 2016
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