Welcome to the website of Bluffs Family Dentistry, a premiere dental office serving the residents of Council Bluffs, Iowa. Our top priority is helping you achieve and maintain optimal oral health! Dr. Andrea Cardenzana, Dr. Caitlin Beresford and Dr. Chad Menke along with their staff are committed to providing the highest standard of dental care available in a pleasant, comfortable environment.
We specialize in general, cosmetic and implant dentistry and offer a full range of services from tooth whitening, dental implants to crowns and root canals - all tailored to meet the individual needs of each patient. Our highly trained doctors and staff use an effective combination of cutting-edge technology and time-proven methods to keep your smile healthy and beautiful.
We specialize in general, cosmetic and implant dentistry and offer a full range of services from tooth whitening, dental implants to crowns and root canals - all tailored to meet the individual needs of each patient. Our highly trained doctors and staff use an effective combination of cutting-edge technology and time-proven methods to keep your smile healthy and beautiful.
Services
All of our dental assistants at Bluffs Family Dentistry are cross-trained in order to maintain an efficient office. We stay current on all of latest advances by taking multiple continuing education courses throughout the year. All of our chair-side assistants are certified in radiography, and we have two assistants with expanded functions certification from IWCC.
We appreciate the opportunity to provide you with excellence in dentistry. The information listed is to answer any questions our patients may have regarding our office policies. We want you to know about our policies and methods of practicing. The more you know, the more we can work together to achieve optimal care.
Payment for treatment is due at time of appointment for patients not filing with a dental insurance plan unless prior arrangements have been made. For all major dental treatment with insurance the patient balance is expected at time of treatment. We offer treatment planning for all patients. This will help you to understand the financial obligations of your dental care.
Thank you for choosing our office, where we have created a comfortable environment in which you can feel confident about the dental care you receive. During your first visit, our objective is to get to know you better, to become familiar with your past dental experiences and to establish a treatment plan that will best meet your dental needs.
A. The American Dental Association (ADA) recommends visiting a dentist at least twice a year for a check-up and a professional cleaning. Our office also recommends a minimum of two visits per year. A. Please call our office as soon as you determine that you have a dental emergency. If you have a dental emergency during regular business hours, we will be glad to work you into our schedule.
Reviews (10)
Justice Altstadt
Feb 03, 2022
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The receptionist is extremely rude. I called to ask a question and she let's out a huge sigh before she answers me like she hates her job, then follows up with a major attitude. As you can see in other reviews there are multiple complaints about the receptionist. I guess it's not customer service but if you hate people find a new job that doesn't require you to schedule appointments for people/data entry🤣
Sa Katzer
Jan 20, 2022
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Sarah H.
Jul 28, 2021
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S. F.
Oct 19, 2020
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Kristy McAtee
Jan 18, 2019
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This office is not for families with children. The receptionists are extremely rude. They refused to reschedule my daughter's appt when I had called 24 hours ahead of her appt. They said I had rescheduled too many times! What kind of practice refuses to let patient's reschedule. I work in insurance and know all about office policies and rules, life gets in the way and when you have 3 children and work full time things come up. They have lost 3 patients and I will never recommend anyone to that office ever again.
Julie Chapman Jewelsgirl
Jul 30, 2017
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Bad billing practices. They incorrectly bill insurance companies known as "double dipping". One annual cleaning gets billed as two, so your second visit you will receive a bill although it is covered under insurance. File a complaint against them for this behavior and they will discontinue seeing you as a patient. Very unprofessional when the patient did nothing wrong.
Amber Henfer
Jan 24, 2017
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Kaitlin Floerchinger
Aug 21, 2016
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I've been a patient at this office since late high school when I needed a root canal and a crown for a broken tooth. Since then, I haven't had any issues with dental care, staff or scheduling. Everyone is incredibly friendly and willing to work to find a time that works for you, sometimes even calling to share of earlier appointments that have opened up! The staff is personable and the facilities are clean. I've recommended Bluffs Family Dentistry in the past and will continue to do so.
Keri McPherson
Jun 17, 2016
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I absolutely love coming here. My whole family comes here, and it has always been a good experience. My 7 year old daughter had some cavities filled a couple of years ago and Dr. Cardenzana was very kind and gentle. They are fabulous with children. The hygienist are wonderful as well as the front staff. Thank you so much for the TLC when me and my family come. Would highly recommend these guys!!!!!!
Tina Weinert
Sep 07, 2012
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