Otter Lake Veterinary Clinic
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We are currently experiencing a higher than usual call volume. Unless you have an emergency or are checking in for an appointment, if you call the clinic and do not get through right away, please wait 5 to 10 minutes and try your call again. Current circumstances require us to triage patients so priority will be given to the most critical patients.

We appreciate your patience and understanding in these challenging times. For the safety of all, please wear a mask when interacting with our staff. We will be reviewing this protocol on a weekly basis and will provide updates should anything change. Our goal is to continue to provide you and your pets with excellent, compassionate care, while making the safety of our staff and clients our number one priority.
Services
The Countryside Veterinary Clinic provides a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. We also work closely with local practices when special diagnostic procedures are required. Both of our facilities include a pharmacy, in-hospital surgery room, in-house x-ray capabilities, indoor boarding kennels with outdoor walking areas.
Jim has been employed by Countryside Veterinary for the past 34 years. He is a native of Lowville who graduated with a Associates Degree from Jefferson Community College and a Bachelors Degree in Computer Science from SUNY Potsdam. Jim oversees the day to day operation of all our practices and oversaw the expansion to Carthage in 1990, Otter Lake in 2008, Boonville in 2013 and the total remodel of the Boonville location in 2019.
Countryside Veterinary Clinic (CVC) is seeking qualified candidates to join our family of mixed animal veterinary clinics in Upstate New York. The ideal small animal candidate will want to work in an environment that offers a blend of commitment to providing quality medicine and surgery services to all companion animal patients and their owners while meeting the needs of a rural population in our multi-clinic practice.
We are excited to announce an innovative partnership with a well-respected telehealth company, MyPetDoc, to ensure our established clients will always have (Free) 24/7 access to a veterinarian to answer common questions, phone triage illness/injury and determine options if your pet needs to be seen by a doctor.
That old adage, "An ounce of prevention is worth a pound of cure" holds true for our pets as well. There have been so many advances in veterinary medicine that many diseases which may have greatly shortened your pet's lifespan in the past can now be managed (if detected early) so that your pet can live a longer, happier life.
Reviews (7)
Kathryn Keating
Kathryn Keating
Oct 16, 2021
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Aside from the best service possible, the prices are so reasonable at Otter Lake/Countryside Vet. I couldn’t be happier with the level of care and personal touch when with doctors and techs here. Always so pleasant and helpful, fast and efficient, and especially personable doctors/staff. Dr. Allen is my fav but I love everyone at OLVC! SO blessed to see how much they all love animals and love what they do. Best clinic ever!!
Elaine Aldous
Elaine Aldous
Aug 04, 2021
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Positive: Professionalism, Responsiveness
Dr came out and explained what was happening, and staff was very helpful, excellent at explaining the meds and treatment needed
Meagan Vanderover
Meagan Vanderover
Jul 07, 2021
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Over the recent holiday weekend our pup developed an itchy paw, which turned into an infected paw. The Otter Lake staff squeezed us into the schedule, despite it being the day after a holiday and not being routine patients! They got us in and out quickly and the services were reasonably priced. The best part is that the pup is feeling 100x better and is even getting better at navigating in his new cone.
Tom Mallaber
Tom Mallaber
Jun 22, 2021
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Completely blown away by these peeps today. Got to our family cabin less than a mile away this am with a sick dog. Called expecting to be pushed aside on a holiday weekend but these folks found time to squeeze us in. They literally were finishing their lunch on a chaotic day when we arrived. I've had dogs my whole life and have never seen such compassion, love and K9 expertise. The tech and vet were the best I've ever come across. They found the root of Bacca's illness and sent us away with the meds and directions we needed. Cost was extremely reasonable as well considering it was last minute and
Jvoles
Jvoles
Jun 19, 2021
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They take great care of our dogs, just wish they didn't always push for unnecessary treatment.
Tricia Olmstead
Tricia Olmstead
Jun 18, 2021
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Our girls love the Otter Lake location! The staff is amazing. I can't say enough about Dr. Colleen, she is very personable and explains everything that she is doing and really cares about the animals. The girls love her!
Hollister Knowlton
Hollister Knowlton
Jun 16, 2021
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All of you - staff and doctors - are welcoming, caring, and efficient (even when overwhelmed by an onslaught of animals and owners). Thank you! And my kitty is doing really well after her spaying surgery on Tuesday!.