Earn a guaranteed rate of return on your savings with DOCFCU certificates of deposit. With terms that range from 6 months to 5 years, and minimum deposits as low as $500, you can choose what fits best for your needs and budget. Our Performance Checking account is everything you want in a great checking account - and more!
It's an interest-bearing checking account that pays monthly dividends, with no minimum balance and no monthly maintenance fee.* From purchasing your first home to refinancing an existing mortgage, or taking advantage of our Car Buying Service to getting a credit card with competitive rates and zero fees, we've got the loans and lines of credit you need.
It's an interest-bearing checking account that pays monthly dividends, with no minimum balance and no monthly maintenance fee.* From purchasing your first home to refinancing an existing mortgage, or taking advantage of our Car Buying Service to getting a credit card with competitive rates and zero fees, we've got the loans and lines of credit you need.
Services
At the Department of Commerce Federal Credit Union (DOCFCU), we've been serving the best interests of our members for nearly 100 years. Our nation and the world as a whole has changed monumentally since our founding, but we remain true to our goal of serving all of our members well, including those of modest means.
A great rate isn't the only thing that makes for a smart financial decision, but it's definitely one of the most important things you should consider. You'll find all of our current rates below and we're proud to offer some of the most competitive options available. For personal assistance or answers to any questions you may have, please call us at 202-808-3600.
Our Performance Checking account is everything you want in a great checking account - and more! It's an interest-bearing checking account that pays monthly dividends, with no minimum balance and no monthly maintenance fee.*. The process is simple - you can convert and keep all your existing checking account products!
Saving money for the future starts here. Earn a guaranteed rate of return on your savings with our certificates of deposit. Terms range from 6 months to 5 years, and minimum deposits are as low as $500, so you can choose what fits best for your needs and budget. Dividends you earn can be applied directly to the CD, or transferred to your savings or checking account.
From purchasing your first home to refinancing an existing mortgage; or taking advantage of our Car Buying Service to getting a credit card with competitive rates and zero fees, we've got the loans and lines of credit you need. Choose a lender you can trust. At DOCFCU, our experienced mortgage lenders will be with you every step of the way, helping you to choose the mortgage option that fits your needs and budget.
Reviews (10)
Lindsay Gu
Nov 22, 2021
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Blank Blank
Jun 12, 2021
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Do not recommend this credit union. Not because of service related issues but because of their operating policies. They have the most inconvenient and seemingly unethical banking procedures. You can't go into a branch and cash a check, they will always place a 7 day hold on your checks no matter what. They have two branches in the Washington, DC area which are currently both closed (indefinitely) and their ATMs only take envelope deposits. Not to mention they close at 3pm. Their app is very confusing in terms of displaying your available balance and what's available to spend (which is apparently
Sean Wilson
Sep 06, 2020
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Gilbert M.
Jun 05, 2019
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I see a lot of reviews about bad customer service, so I want to tell of a positive experience. In dealing with two different branches of DOCFCU (Silver Spring and DOC Main) on back-to-back days regarding a tricky financial situation involving transfers of money, the staff at both locations were very polite and went above and beyond in helping me address my issue. The manager also offered her contact info in case I encountered a problem.
E. Love
Oct 22, 2018
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So I went in yesterday to ask if DOCFCU did estate accounts. Number one, the branch manager didn't know if they did one for non-members, number two, since she didn't know she said, "it's exactly like opening any other account," then proceeded to ask for 2 forms of ID for my deceased mother...I had everything that any other bank would ask for, EIN, death cert. etc... I was wondering should I bring her ashes in along with the 2 forms of ID so that she could make sure it was her. Needless to say I walked out of there and opened the account up with Navy Federal. Stupid is as stupid does.....
Kevin D.
Oct 12, 2018
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I agree! The worst service bank EVER! Credit unions live like they tops, spin, spin , rules, and lack of access.
Estate Planning- Get a backup name on your elders account ASAP.
This bank offers 5 dollar per statement after freezing all account access.
They offer no help!!!
Slow-- they use the Philippines' to transfer money and South Dakota to print and pay bills??? SNAIL pay.
Estate Planning- Get a backup name on your elders account ASAP.
This bank offers 5 dollar per statement after freezing all account access.
They offer no help!!!
Slow-- they use the Philippines' to transfer money and South Dakota to print and pay bills??? SNAIL pay.
Kevin M.
Sep 11, 2018
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I have visited this location on a few occasions and have had absolutely no issues. I started banking here many years ago but never really used the account until one year I had fraud on a Wells Fargo account and decided to see what DOCFU had to offer and it has been nothing but great interactions. Good rates, good account selections, Great online banking system & App (on par with the big banks) and their customer service has been good. I'm surprised that I seen some bad reviews on here but things do happen (although the overdraft review was dumb which prompted me to write my experience). I still
Lochelle Pooh Wertz
Aug 28, 2018
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I had 2 pending charges. The money came out and the available balance showed it. Another transaction came in and overdrew the account, cool. I will take the hit for one overdraft fee. BUTTTTT I was charged 3 check guard fees for all transactions even tho the money for the other 2 transaction was accounted for already.
Just Another Person
Jun 17, 2018
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This credit union is a joke. They charge Excessive check guard fees over the weekend. Because no one is in to Post over the weekend everyone’s Chargers are held until Monday. Employees here woul rather brush you off to someone else then assist you. DOC Call Center I really didn’t like anyone besides one young lady and a gentleman but they no longer work there . They have one lady by the name of Ivory who gets to hype and disrespectful on the phone. One time on a call Ivory was screaming and yelling and Cursing The managers there seem fake, while on the phone with an employee I heard people
Brandon Sousa
Feb 02, 2018
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I was impressed by the quality service I got from the credit union. I was working with them on an auto loan, and my bankers were incredibly fast and helpful, remembered me when I called later (apparently they remembered my cell phone number) and exactly where we were in the process, and made everything fast and simple. Their customer service line is staffed by professionals who can accomplish a lot themselves without redirecting you to anyone else (seems like they have a full "banker" staffing that line), and they're friendly. I also got a great rate on the auto loan -- great experience.
