Preferred Air Inc. has been servicing homes on Boston's North Shore and surrounding areas since 1991. Through years of diligent effort and a focus on customer service, we have earned a community-wide reputation for honesty and professionalism. Our company prides itself on using the latest in heating, cooling and comfort technology.
There is more to your furnace, boiler, radiant, geothermal, ductless, heat pump or central air conditioning system than meets the eye. We will help you get the most from your existing system in comfort, safety, and energy savings. Our service technicians are factory-trained and on call 24-hours-each-day.
There is more to your furnace, boiler, radiant, geothermal, ductless, heat pump or central air conditioning system than meets the eye. We will help you get the most from your existing system in comfort, safety, and energy savings. Our service technicians are factory-trained and on call 24-hours-each-day.
Services
Efficient and long lasting, furnaces provide even, reliable heat for your North Shore home. We service and repair all brands! Call us today at (978) 750-8282 for your free professional system evaluation and estimate on upgrading or replacing your current system. For us service doesn't just mean providing outstanding heating and air conditioning solutions to North Shore homes and businesses.
Heating and air conditioning is vital for everyday living, within your home and business. Having an efficient, working HVAC system at all times is essential. Preferred Air's carefully selected team of highly skilled professionals is here to provide you with quality HVAC system installations, repairs, and maintenance.
Our "Preferred Membership" maintenance contracts are designed to provide homeowners with the peace of mind that their equipment is well cared for - and that their maintenance costs will be predictable for the year. Preferred Membership contract customers receive priority service over non-service contract customers.
At Preferred Air, we know how important regular maintenance is to your home's heating and cooling systems. Regular maintenance ensures that your systems are cleaned and inspected regularly to maximize their lifespan. Without regular maintenance, your home's systems break down more often, require more repairs and cost you more on your monthly energy bill.
Be ready for summer heat with a well maintained air conditioning system that fits your cooling needs, with the help of Preferred Air. As the temperature rises, you'll want to make sure your system can handle the burden placed on it throughout the season. Our technicians have the experience, knowledge, and technology needed to bring you peace of mind.
Reviews (16)
Ildi Tary
Aug 18, 2021
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Samuel S.
Aug 18, 2021
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I hired Preferred Air to do a complete furnace and A/C replacement for my home, and I couldn't be more pleased. The business folks were knowledgeable and helpful. The install team was clean, efficient, and conscientious, and issues that arose during the process were communicated clearly. My questions and concerns were addressed promptly. Shout out to Wayne, Rob, Luis, and the others who helped make this process as painless as possible.
Steve Odian
Jan 01, 2021
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We just had our second Split Duct system installed by Preferred Air.
They do wonderful work. Both installations look great and work fantastic.
All the people we dealt with were very professional. As a result of our experience with them my folks, my daughter and four different friends also had systems installed bu Preferred Air. They are all very happy.
Steve
They do wonderful work. Both installations look great and work fantastic.
All the people we dealt with were very professional. As a result of our experience with them my folks, my daughter and four different friends also had systems installed bu Preferred Air. They are all very happy.
Steve
Patricia Mullen
Sep 17, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness
The team at Preferred Air are fantastic! Clean, courteous and respectful. Drew always responds in a timely manner to get you on the schedule ASAP. Thank you so much to Louis, Ryan, Doug and Dennis for all of your great work! Working on repair and install in 120 degree heat in the attic is not an easy job! Thank you all again!
Services: Ductless heating and AC services, AC maintenance, HVAC repair, HVAC maintenance, AC installation
The team at Preferred Air are fantastic! Clean, courteous and respectful. Drew always responds in a timely manner to get you on the schedule ASAP. Thank you so much to Louis, Ryan, Doug and Dennis for all of your great work! Working on repair and install in 120 degree heat in the attic is not an easy job! Thank you all again!
Services: Ductless heating and AC services, AC maintenance, HVAC repair, HVAC maintenance, AC installation
Matt Ellis
Aug 26, 2020
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We purchased two mini-split AC units Preferred Air and we love them. The company is great to work with. Someone always answers the phone, they are friendly and honest. The on-site crews were efficient, polite and tidy. They left no mess behind in our home. Preferred Air even submits your warranty info and emails you the info for your files. I can't recommend them enough.
Chris O.
Jul 17, 2020
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Jesse M.
Jul 06, 2020
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Kara A.
Jul 01, 2020
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I cannot say enough good things about the team at Preferred Air. When I realized that my new condo required a complete re-build of the central air system, they went above and beyond by providing valuable advice on how to design the system to accommodate the challenge of a big open space with 20' ceilings. Additionally, they identified and fixed air flow problems resulting from a poorly designed installation. The team handled the very complicated job with utmost professionalism, courtesy and importantly, expertise. It was a pleasure working with them and I am thrilled with my new (working!) system
Susan Brotchie
Mar 21, 2019
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Preferred Air has been installing Central Air in my home over the last week. I have never had any ducts of any kind so this is a total install. The attention to detail, the quality, professionalism and neatness of the 2 main installers, Jay and Jeff, and Wayne who came one day to assist, is impressive. Tom Favazza, the owner, came on Day 1 with… his installers and together they laid out the finalized plan of where all the equipment would be placed. This is one of the few times I've had big projects done in my home that I know I chose the the right company! I highly recommend Preferred Air
Betsy B.
Mar 18, 2019
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Preferred Air has twice done excellent jobs diagnosing and replacing or repairing one of our condo unit's finicky HVAC systems. We've been treated with utmost courtesy by Leo who had to deal with our scheduled 2 month trip out of state. He never seemed to lose patience with our questions and requested work date changes. Quite remarkable and very much appreciated. Matt Evans is a super tech who replaced the evaporator coil on one unit on site. It's never worked as well. He patiently answered all our questions as well as doing a great job for us.
Betsy D.
Dec 04, 2018
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Maeghan Gerloff
Jun 16, 2018
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Kelly Morse
Mar 27, 2018
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I called this morning because our furnace pilot wasn’t lighting. I called several other companies prior and finally got through right away to Preferred Air at 10:50am. Within an hour they were at our house. Shaun who was our technician didn’t have the part but went straight to the warehouse and it was fixed by 2pm. We have never had to call for our furnace in the 9years being at our house and we will absolutely call again whenever there is a need. Thank you for giving us heat again in our house especially when we have a child.
S. B.
Sep 15, 2017
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Luis was awesome !! From the moment he entered the house, he was extremely professional and it was obvious from the outset that he knew exactly what he was talking about. I learned a lot about my system that I didn't know and he checked everything thoroughly and advised me on the things that he could fix and the things that I could do on my own to fix some of the other issues. My drain line was far too long (this was done by the original installer of the system which shall remain nameless !!) and he showed me how I could shorten it and make it more efficient - he didn't try to sell
Sadie S.
Sep 19, 2016
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Peter Souza
Dec 14, 2014
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Preferred Air of Topsfield MA just recently finished the install of our new two stage gas furnace with a high efficiency filter system. Our old system was a 100k btu system almost 35 years old and was decaying rapidly and new one installed in our Gloucester condo. It is a 60k btu system that is 97% efficient. Already had a quote due to issues 3… weeks prior to the failure of our old one and emailed an approval to install to PA on a Sunday evening. Received phone call on morning...concluded contract and new furnace was installed complete on a Thursday in early December. Four techs showed
