Are you a renter or property owner who's tired of navigating through bad management in Los Angeles?. View your financial statements, access shared documents, and set up your online payment options. HighPoint Real Estate "HighPoint" is a full service property management firm specializing in the management and leasing of multifamily properties throughout the greater Los Angeles area.
After what felt like an endless pursuit, as both employees and clients, of multiple management firms to find a management solution that not only marketed communication, execution, and relationships, but rather delivered on that promise, we realized it was time to fill that void. Our success has been driven by our youthful advantage and high-touch relationship-based approach with our clients, residents, employees, and vendors.
After what felt like an endless pursuit, as both employees and clients, of multiple management firms to find a management solution that not only marketed communication, execution, and relationships, but rather delivered on that promise, we realized it was time to fill that void. Our success has been driven by our youthful advantage and high-touch relationship-based approach with our clients, residents, employees, and vendors.
Services
HighPoint Real Estate specializes in the management of multifamily assets. With property operations as our primary focus, we've become experts in leasing, managing, marketing and maintaining all asset classes throughout our portfolio. HighPoint has successfully structured a hands on and precise management platform that allows us to maximize the full potential of each and every asset.
Renters Insurance is an easy and affordable way to protect your valuables and personal belongings. Make sure to update any existing policies with your new address or purchase a new policy. To provide us with your existing policy information or to purchase a new renters policy, log into your resident portal.
If you are experiencing a property-related after-hours maintenance emergency (Normal Business Hours Monday - Friday 9:00am - 5:00pm), please call 310-691-2095 to be connected to a live representative. Please note, only property threatening emergencies will be handled, all non-emergency request will need to wait until the following business day.
Where do I find HighPoint's Hours of Operation, Office Location, Phone Number(s), and other general information? All other general office information can be found on our website or you can call our office directly. Your rent is ALWAYS due on the first day of the month but we provide a four day grace period.
View your financial statements, access shared documents, and set up your online payment options. The online Owner Portal streamlines communication, protects your investment, and helps you maximize the value of your properties. Make and receive payments from the mobile-friendly portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
Reviews (17)
Dana Tal
Nov 13, 2021
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Roy Harel
Nov 13, 2021
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Samantha H.
Jul 26, 2021
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I have never come across a more irresponsible company than Highpoint. I had a situation in which the other tenants in my house sent me harassing messages and forced me to move out that very day. Although I was going through horrific abuse by those housemates, Highpoint refused to answer any questions I had or help me end my lease. When my 1 year lease ended (and I had been paying my rent, even without living there anymore) they still would NOT let me out of the 1 year lease. They made excuses until the other tenants found a new roommate.
After this, Highpoint told the other tenants that is was
After this, Highpoint told the other tenants that is was
Renee H.
Jul 26, 2021
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I wish I could rate with 0 stars. They will not communicate with you after they get you to sign the lease. We called Emily upwards of 30 times and each time she acted like she had no idea what the situation was. Each time she said she would have a leasing agent call us and never once did we get a call back. When we asked Emily why she said she had never talked with us before. Literally every time we call, Emily answers. Try it out... call them and ask who you're speaking to.
We also put everything in writing with pictures, dates, times, etc and they just do not answer emails either. The other
We also put everything in writing with pictures, dates, times, etc and they just do not answer emails either. The other
Chana Pen
Jun 19, 2021
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I lived in the apartment for 1 year and when I first moved in the building was owned by someone else and eventually transferred to High Point. The company as a whole was professional and seems nice. I never really spoke to them much but maintenance request were done efficiently and on time. The reason I rated this company 2 stars is mainly because of the building manager Scott Palmason. At first Scott was really nice UNTIL HE FOUND OUT I HAD AN AFRICAN AMERICAN PARTNER. Once he was aware of my partners color, the stares stared and the constant questioning started. Let me begin by saying Scott asked
Theo B.
Jun 01, 2021
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As a preface, I've lived in the same unit building for the past 7 years, and same apt for 6. During that time, our property was taken over by HighPoint.
I can't tell you how phenomenal they've been, and this was before COVID - during 2020, they were incredibly responsive and understanding.
They were prompt in replacing broken appliances, and communication was a 11/10. The contractors they would work with were professional and always on time, and the web portal they use makes everything simple.
My only hope is that they become involved in the new space that I'm moving into
I can't tell you how phenomenal they've been, and this was before COVID - during 2020, they were incredibly responsive and understanding.
They were prompt in replacing broken appliances, and communication was a 11/10. The contractors they would work with were professional and always on time, and the web portal they use makes everything simple.
My only hope is that they become involved in the new space that I'm moving into
Jeff Hewitt
Mar 29, 2021
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Adam M.
Mar 11, 2021
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Eric H.
Oct 17, 2020
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Adam Zagha
Sep 26, 2020
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Greg Beverly Hills Chairs
Sep 20, 2020
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Dov Fine
Jun 29, 2020
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Austin B.
Aug 21, 2019
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As a real estate broker, I am often asked from my clients if I have a property management company I can recommend. Without a hesitation, HighPoint is my go-to. The whole staff is super professional, experienced, and committed. They do property management right. Highly recommend any property owner looking for professional management services to give HighPoint a call.
Rae C.
Aug 12, 2019
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Has mold and flea infestation.
Reply: As I stated before, in the review the employee asked me to give, the reason I’m leaving is the apartment is substandard due to constant flea infestations and old laundry equipment which always seems to break down. There is nowhere for deliverers to drop off packages and I believe my unit lacks the proper insulation to prevent moisture being found in the apartment. I’ve also previously stated I’ve submitted a request for pest control and they never showed, but I’ll make sure to submit a request to fix the excessive moisture. Thank you for your response
Reply: As I stated before, in the review the employee asked me to give, the reason I’m leaving is the apartment is substandard due to constant flea infestations and old laundry equipment which always seems to break down. There is nowhere for deliverers to drop off packages and I believe my unit lacks the proper insulation to prevent moisture being found in the apartment. I’ve also previously stated I’ve submitted a request for pest control and they never showed, but I’ll make sure to submit a request to fix the excessive moisture. Thank you for your response
Craig S.
Jul 25, 2019
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Oren H.
Jul 19, 2019
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Keith K.
Jul 17, 2019
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I recently signed a lease with HighPoint Real Estate and am super excited about my new place. I found the listing on Craigslist and gave them a call. I spoke with Avi who was super professional, nice, and helpful. I was sent an online application link which was super easy to fill out. They called me back within a day to let me know I was approved. We scheduled a day to meet for the lease signing and to get the keys. The unit was delivered as promised and super clean. Online rent payments is a huge plus! My experience so far has been great, thanks Avi!
