We are a Christian family owned and operated business. Roger Money began working in the HVAC industry in 1977 and his son David Money entered into the industry in 1993. David opened his own business, Money's A/C and Heating (MACH), in 1999. During that time David also helped Lathan Ostwalt of Troutman S/M Heating and Air Conditioning, Inc.
After taking over Troutman S/M Heating and Air in 2004 formally located at 235 South Eastway Drive in Troutman we relocated to 190 Wagner Street across from the Troutman Post Office. Over the years we have been blessed to expand our business to over 8 employees and 5 vehicles. Among our employees are our parents, grandparents, and close friends.
After taking over Troutman S/M Heating and Air in 2004 formally located at 235 South Eastway Drive in Troutman we relocated to 190 Wagner Street across from the Troutman Post Office. Over the years we have been blessed to expand our business to over 8 employees and 5 vehicles. Among our employees are our parents, grandparents, and close friends.
Services
We specialize in handling all of your HVAC needs. When choosing a new heating or air conditioning unit you need a company you can trust. We are a Christian based company and have been established for over 50 years so you know that we will be around long after the sale to help maintain and service your new heating and cooling product!
I have been meaning to write you and tell you how impressed I was with the crew that came out to the house back in the middle of July and put in our new air conditioner / furnace. The guys did a great job and were very neat. I thought the price was reasonable too. Thanks to all of those guys. Here is Sandy of Statesville, NC.
12-Year All Parts Warranty: 12 years on all parts when product is registered. See warranty details for more information.
12-Year Dependability Promise: If the heat exchanger (the major component of your furnace) or the compressor (the most important part of your air conditioner or heat pump) fails within the first 12 years (when registered), or 5 years (not registered) we'll replace the product with like product under the Maytag Dependability Promise program.Not all products qualify.
12-Year Dependability Promise: If the heat exchanger (the major component of your furnace) or the compressor (the most important part of your air conditioner or heat pump) fails within the first 12 years (when registered), or 5 years (not registered) we'll replace the product with like product under the Maytag Dependability Promise program.Not all products qualify.
Reviews (5)
Scott Austin
Dec 02, 2021
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Evelyn Kokotkiewicz
Oct 14, 2020
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I was referred to TSM, Inc. by Hickory Heat and Air because I lived beyond Hickory Heat and Air 20 mile radius service area. I called TSM and had to leave a voice message;they returned my call in less than 30 minutes. No one was available to come that day but someone would try to come the next day and if not, then definitely on Wednesday. The next day I received a call from John, asking me if he could come by in an hour. He arrived on time and took a look at my unit. It was frozen solid so he explained to me what I needed to do and that he would be back in 24 hrs. I received a call back today for
Jonathan Loomis
Nov 23, 2019
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The heat recently went out in the house and I could only do rudimentary repairs thanks to my previous experience in maintenance. It was enough to identify a likely cause, but not quite enough to be certain and the suspected part would have been difficult for me to order, especially to receive in a timely manner.
After having Troutman Sheet Metal come out to look at it my suspicions were confirmed, and they had to order the part. The happy ending is that the part came in even quicker than I had been told, and they came out to replace it the day it arrived. Furthermore, the repairs were cheaper
After having Troutman Sheet Metal come out to look at it my suspicions were confirmed, and they had to order the part. The happy ending is that the part came in even quicker than I had been told, and they came out to replace it the day it arrived. Furthermore, the repairs were cheaper
Rina Norwood Design
Jun 16, 2019
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David has installed and worked on our split unit in my office and he has also helped trouble shoot and fixed our main unit. As a trade professional in the Interior Design field, I have worked along side other heating and cooling companies and I am here to write this review to say that Troutman Sheet and Metal, are hardworkers, trustworthy, and stand by their work. David knows his field and works hard to provide excellent service from the initial call to performing the service. Small business owners need to be supported because they will work extra hard to gain and retained your business. If you
Kerry Button
May 10, 2019
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