The original charter name was Amarillo U.S. Employees Federal Credit Union, serving a small group of government employees working at the Bureau of Reclamation. During the ensuing years, the credit union positioned itself to expand its service reach to include many other federal and state governmental agencies.
In the early eighties, we began allowing select employee groups to join with us. The number of groups reached over 250 before we converted to a community charter. This is also the time we changed our name from Amarillo Federal Credit Union to Amarillo Community Federal Credit Union. In the summer of 2019, the Board of Directors approved rebranding Amarillo Community Federal Credit Union to ACFCU.
In the early eighties, we began allowing select employee groups to join with us. The number of groups reached over 250 before we converted to a community charter. This is also the time we changed our name from Amarillo Federal Credit Union to Amarillo Community Federal Credit Union. In the summer of 2019, the Board of Directors approved rebranding Amarillo Community Federal Credit Union to ACFCU.
Services
Our Debit MasterCard(R) is the check of the future, here today. It's still an ATM card - not a credit card - but now it does so much more. You can use it instead of a check everywhere MasterCard(R) is accepted - at over 14 million locations worldwide. Using your Debit MasterCard(R) couldn't be easier.
When signing in, on or after this day, you will be prompted to update to the newest version. To access ACFCU Mobile Banking, first you must enroll in Online Banking. We will also give you the instructions to add mobile banking. Mobile Banking will let you stay on top of your account activity safely and securely no matter where you are.
Thank you for your recent submission to ACFCU! A Member Account Specialist will be in touch with you during normal business hours to finalize your request. Some requests may be done over the phone, at 806-358-7561, outside of normal business hours. A regular Savings Account with a $5.00 minimum balance establishes your credit union membership.
Thank you for your recent submission to ACFCU! A Member Account Specialist will be in touch with you during normal business hours to finalize your request. Some requests may be done over the phone, at 806-358-7561, outside of normal business hours. No matter what type of loan you need or want, ACFCU gives you a variety of terms and rates.
Whether you are ready to purchase now or 5 years from now let us help put together a plan for buying the home of your dreams. Our goal is to set you up for success through financial advice geared specifically towards the purchase of your new home or refinancing your current home. Contact Diana at 806-358-7561 x 2502 or Angelica at 806-358-7561 x 2508 for more information.
Reviews (9)
Britton Drown
Dec 07, 2021
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This is the third credit union that I have done business with, and unfortunately it is by far the most unpleasant experience. We live in Lubbock and have an auto loan through ACFCU. It is impossible to get ahold of anyone over the phone concerning your account. There are no call backs, no estimated wait times, just a ring tone. This really needs to be addressed and we will certainly no longer do business with this bank once our account is closed.
Jordan Chandler
Nov 18, 2021
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Have not been able to access the mobile app for weeks. In addition their atm at their main location is not working, so I have no way to check my balance.
They charged me to call and ask for my last 6 transactions which is insane considering I have no other option to view my account activity.
I’ve put up with ACFCU for too long because I do not have time to transfer all my direct deposits and automatic payments. Now I’m missing a day of work today to get away from this mess of a “local” credit union. (Have not once spoke to anyone local. They don’t even have tellers in their lobby except
They charged me to call and ask for my last 6 transactions which is insane considering I have no other option to view my account activity.
I’ve put up with ACFCU for too long because I do not have time to transfer all my direct deposits and automatic payments. Now I’m missing a day of work today to get away from this mess of a “local” credit union. (Have not once spoke to anyone local. They don’t even have tellers in their lobby except
Tabatha Lane
Oct 21, 2021
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Awstyn
Oct 07, 2021
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I've had an account with them for a little over 10 years and only recently started having issues with getting a hold of someone to answer questions. Never an actual team member there just their outsourced call center that is next to useless when needing things done. Its always tomorrow with no results to show for it.
Megan McCormick
Sep 29, 2021
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COMMUNITY??? Yeah right! If you get a check from an elderly family member you can't deposit it into your account because it's considered 3rd party. Never have I been overdrawn before so when things hit my account (over a week later) I had 8 $25 fees overnight, they weren't willing to get rid of ONE of those fees in order to keep a customer so I'll be taking my money elsewhere!
Bryan Wagner
Sep 23, 2021
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Changed on line banking app without advanced notice. Appreciate you letting your customers know after the fact. Now we are being moved up to some other checking deal that is 6 dollars a month. If you don't want to be moved up you have to call them. Shady stuff. They should ask if we want to do this instead of just telling us it is being done.
Jeannette Gibbs
Sep 16, 2021
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I have been a member with them for years!
When i call no one answers. I went as far as getting on line and filling out an application for a vehicle. They have gone down hill.
They're are outdated and hard to get money out or transferred quickly and effectively to other areas outside of Amarillo.Expect Leo and his secretary, they are awesome.
I hope the don't lose any good employees!
Take your money and run!
When i call no one answers. I went as far as getting on line and filling out an application for a vehicle. They have gone down hill.
They're are outdated and hard to get money out or transferred quickly and effectively to other areas outside of Amarillo.Expect Leo and his secretary, they are awesome.
I hope the don't lose any good employees!
Take your money and run!
Armador Trevino
Jul 29, 2021
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Has been going down hill for awhile now! The New and Improved APP keeps going down and locking me out. When I call, I get, we will have someone call you back and I never hear from anyone again.
Worst experience with a credit union EVER. I wouldn't even give this place one star. RUDE people, not helpful or intelligent at all.
Worst experience with a credit union EVER. I wouldn't even give this place one star. RUDE people, not helpful or intelligent at all.
Autumn Lomeli
Jul 06, 2021
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