Seattle Lighting has six locations across Washington state, including our clearance and distribution center. Whether you're a homeowner, builder, interior designer, or contractor, we have the product, services, and expertise to fit your needs. Our sales associates are trained to help you find the perfect lighting for your entire home or project.
With assisted product selection and placement recommendations, our team will guide you through your lighting process. Our team's product knowledge and familiarity with all styles of lighting can help you track down the look you want for a much lower price. Whether you are searching for a particular fixture or want to mimic a lighting technique, let our team show you how to save money and still get the look you want.
With assisted product selection and placement recommendations, our team will guide you through your lighting process. Our team's product knowledge and familiarity with all styles of lighting can help you track down the look you want for a much lower price. Whether you are searching for a particular fixture or want to mimic a lighting technique, let our team show you how to save money and still get the look you want.
Reviews (18)
Steve Troy
Jan 03, 2022
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Annalise K.
Nov 26, 2021
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Peggy H.
Oct 04, 2021
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No customer service. I went to this store to look for a kitchen light and kitchen cabinet knobs. I clearly needed help but none of the 4 sales people there inquired if I needed
any. I was the only customer in the store and stayed for at least 20 minutes wandering around. I would have asked but after 10 minutes thought I'd see what would happen. Obviously they don't care about sales. I left and now I won't be going back.
any. I was the only customer in the store and stayed for at least 20 minutes wandering around. I would have asked but after 10 minutes thought I'd see what would happen. Obviously they don't care about sales. I left and now I won't be going back.
Cristina Delamo
Aug 15, 2021
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Pat E. Mooney PatE
Jun 18, 2021
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Liz R.
Mar 29, 2021
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We have had a bad experience with Seattle Lighting. We purchased an exterior lamp and post on the 6th of March. Three and a half weeks later, they have no idea where the post is. I have talked to no fewer than five people - and was told that I needed to talk with the person who sold the items to us. He left for Bend, OR (managers' conference). One of the two assistant managers was going to email the rep...I wanted specific answers now. The customer service center was a recording, so I just called the Seattle store, and they were going to call the manufacturer (nobody else offered to do that
Katrina Lee
Feb 14, 2021
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Mark was very helpful, kind, and knowledgeable. They have tons of lights in all price ranges, but I'd say mostly mid-range. Table Lamps, sconces, pendants, vanities, chandeliers, etc.. even door knows, handles, hardware, etc.. Large clearance section, as well as a clearance store down south where their order pick up is.
Annette De Soto
Jul 26, 2020
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I would highly recommend their services to anyone wanting to update their lighting. We recently purchased a 1937 home that needed a more coherent and modern lighting plan. We arranged for one of their design specialists to visit our home and come up with a plan. Stefanie was very helpful and provided sound ideas about where to spend more AND less. We then visited the showroom to see some of the options in person. The design service fee gets credited back to purchases and they have a range of products at every price point. This is a Seattle institution for good reason. Go there with confidence!
Djettanker L.
May 08, 2020
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G. C.
Dec 11, 2019
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Janusz O.
Apr 13, 2019
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This morning we went to Seattle Lighting store looking for reading lights, ask for help at the counter, the kid told me check on our website, he was standing in front of the computer, can you show me in the store, he told me I can check on my phone. I just told him, what the great service. This was the worst service ever. Don't bother shopping there. I was forced to check one star to post this review.
Maggie W.
Jan 25, 2019
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Absolutely horrible customer service experience. We ordered a fan from them, and once they got the sale from us, nothing was done. I was guaranteed the fan would arrive within 5-7 days, and on business day 10, I called to check in. I got the response, "We'll look into it." I never received a call back. This happened a second time with a different employee. The 3rd time I called to check in about our fan, 20 days after we had ordered it, the employee informed me the fan had never been ordered! He assured me it should arrive by Friday and they would call me when it arrived.
On Friday
On Friday
Carli Sanchez
Jan 23, 2019
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Lacking customer service. I am dealing with the downtown location and they didn't have a light fixture in stock. No biggie, they were going to send it from their Bellevue location via UPS. Should be at my home in a few days. A week later and nothing so I call. Turns out the warehouse never shipped it. Again, this happens. But no apology, no "sorry for the inconvenience". Any event, then they send it via regular UPS (not even express like you would expect as a sign of customerservice). The guy I am dealing with was trying to make it sound like "it was not processed by UPS" but really it was their
Sugandha S.
Nov 18, 2018
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C. J. G.
Sep 06, 2018
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I had anticipated giving them a five-star rating initially, as we had a wonderful shopping experience with them. Helpful, knowledgeable staff, good prices, same-day availability, everything looks great after it was installed. Unfortunately, the five-star rating only applies so long as everything goes perfectly. If you have any hiccups (say, a broken piece that needs to be replaced), they completely fall apart. The knowledgeable staff suddenly doesn't know anything about anything, everything is a mystery, and their only suggestion is to sit around and wait for the problem to magically resolve
Mike Kelly
Dec 17, 2017
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Jennifer K.
Sep 12, 2017
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Horrible experience. I ordered a very very simple powder room fixture that the web site said I would have in 4-7 business days. When I called to check why I hadn't received a shipping confirmation, they said the manufacturer was shipping it and that it was "made to order". Ridiculous. Nothing of the sort was ever said when I ordered the fixture. Find somewhere else to get your lighting.
Opal D.
Apr 21, 2016
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