Michael A Burnstine Md
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Michael A Burnstine Md
Dr. Brent Michael is a well-respected family and primary care doctor who has served patients in the Santa Monica area for more than 15 years. Dr. Michael provides top-quality medical care to achieve optimal results and provide peace of mind to patients and their families. He works collaboratively to incorporate the latest medical advances, pharmaceutical developments, and homeopathic medicine into a plan developed jointly with the patient.

He graduated from UCLA - Santa Monica residency where he is now an Assistant Clinical Professor in the Family Medicine Department. Dr. Michael has years of experience serving patients in the Santa Monica area. He and his staff have designed his practice to be top-level, patient-centered, and devoted to providing you with excellent care in a friendly, comfortable atmosphere.
Services
When you visit the doctor, regardless of whether you are ill or having your annual physical examination, you want a physician who will listen to you and take your health concerns seriously. This is the caring, compassionate medical service you can expect to receive at the primary care practice of Dr. Brent J. Michael.
Dr. Brent J. Michael offers concierge service, which is individualized to address the disease process from a spiritual, biological and psychological perspective. With care plans ranging from telemedicine to 24/7 house call access, Dr. Michael aims to meet the unique needs of each concierge patient to achieve both short-term and long-term health goals.
A trip to the doctor's office may call for further investigation of a health issue. This could result in the need for lab work, X-rays, radiographic screenings or ultrasound imaging. In many instances, patients will need to schedule an appointment at another location to have the required procedure.
Excellent medical care includes the occasional visit to the lab for various tests like blood work or a urinalysis. At the practice of Dr. Brent J. Michael, we do not require our patients to travel to another location for their lab work. Our on-site laboratory provides convenience and quick access to results.
There are many advantages to having a family doctor that may not be apparent to the casual observer. With so many medical practice specialties, it can be challenging to know what type of doctor will provide the overall care needed to keep you and your family members in optimal health. Emergency rooms and urgent care facilities are often crowded with non-emergency patients.
Reviews (24)
Ryan Morrison
Ryan Morrison
Jan 27, 2022
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RUN! I don't write many reviews, but RUN away from this doctor. I showed up to my appointment with him, twice, only to be turned away by embarrassed nurses both times because the doctor decided to not show up that day (after sitting in his waiting room nearly an hour). Not only that, but the office ordered a bunch of unrelated and ridiculous tests - which you will see in many other reviews here. My new primary doctor literally couldn't believe what they put me through all for a simple cold.
T. A.
T. A.
Dec 16, 2021
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Front office staff is horrible. Christian should not work there like many say. Please avoid for your own health. Suing them.
Cory Mills
Cory Mills
Dec 05, 2021
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I would NOT see Dr. Michael. Worst doctors empierce of my life. Dr. Michael showed up an hour late and I didn't speak with him for another 45 minutes. Once I finally met with the doctor he seemed almost under the influence and very disorganized. I ended up just walking out. Biggest waste of my time ever!!!!
Ellen Batrshin
Ellen Batrshin
Nov 21, 2021
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We were not able to receive medical records and reports of the procedures performed at this doctors office. What is the point of performing the procedures if we will never receive the result? I will contact my insurance with the request not to pay and request an investigation until reports are provided.
Anita and Christiana refuse to let the doctor know that the patient Lev A. requested the call back for the last 2 month. Office administrator was rude and dismissive and hung up on Lev during the call to the office. On 08/20/21 arrangement was made with the doctor directly and during the appointment
J. Media
J. Media
Oct 17, 2021
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Best doc in California hands down this doc knows medicine and can help u navigate out of any Health mess u got in due to lazy medicine!! Thanks Doc our whole family loves you !!
Annie Su
Annie Su
Sep 30, 2021
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Dr.B. Michael is the most caring doctor I have ever met. I have been under his care for more than 15 years. He’s not just a good doctor but a great person in general. The waiting time can some time be a bit long and of course people would get frustrated. The only reason why there’s a wait is because Dr. Michael takes his time with each patient to make sure he gives them his full attention. I don’t mind trading some waiting time for the extra care I will then receive.
Ali S.
Ali S.
Jul 29, 2021
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I think I have written a yelp review 2 times in my life, but I felt compelled to do so for this office. This review is NOT about Dr Michaels, it is simply about his staff. I have never had poor customer service experience like this. I made an appointment to do a check up/x ray for the first time with them because I had a cough after flying, and the nurse Anita told me while I was at the office that they would call with results/prescriptions. But no, they called when my results were in and demanded I would need to come in the next day in order to get any results and to see Dr. Michael. He was nice
Elizabeth R.
Elizabeth R.
Jun 08, 2021
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If you have choices, go to another office. At first we thought this office was great. By the third and fourth visit we waited well over two hours past the scheduled time. I work in a doctors office there is absolutely no reason to make a patient wait this long. We left the fourth visit with out seeing the doctor. It was getting to be close to 3 hours of waiting. Also we were told he could no longer write certain prescriptions. What is that about?
Joseph V.
Joseph V.
Jun 01, 2021
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Today, I came to visit Dr. B Michael and this visit was a total facelift from the last. Staff was super professional, helpful and kind. Waiting room time short and almost no patients in waiting and they took me in last minute. Today, was my first time meeting Dr. Michael and I was very impressed with how thorough he is! He took his time to go over everything and to explain to me in detail my charts. Again, today I was very impressed with the service here and I will come again. I recommend Dr. Brent Michael's!!!

Joseph V.
Janet R.
Janet R.
May 06, 2021
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I met Dr. Michael once, and he seemed fine. The problem is that he is chronically unavailable and tied up in long conversations with one or two patients when he has seven or more waiting for him in various parts of his office. He doesn't manage his time well, and that is an understatement. It's so bad that an appointment with him is no guarantee that he will be present when the time comes. An appointment doesn't mean that you will actually see him or that you won't be waiting in a room alone for an hour or two until you finally decide to leave because you just can't take
Matthew R.
Matthew R.
Apr 20, 2021
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DO NOT SEE THIS DOCTOR !!!
I was a patient of Doctor Michael for about 3 years. Recently I wanted to see the Doctor to discuss a few concerns. I called in to schedule an appointment and the earliest they would see me was 2 weeks later. I arrive that day for my appointment only to find out the Doctor didn't come to work that day so they rescheduled me for 10 days later. That day comes and I get another call saying the Doctor needs to reschedule again so I have to wait another 5 days. Today I finally was able to get my appointment.
After waiting quite a while in the lobby I get called in to see
Stephanie Jutariu
Stephanie Jutariu
Apr 17, 2021
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My mother went to see Dr.Michael for the first time last week. He spent hours listening to all her problems which is a long list of them then talked and explained things in detail as how is planing to help her with all her problems. He seems like a very caring doctor!
Henry Cheng
Henry Cheng
Mar 29, 2021
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A friend recommended it so I went in for a physical yesterday and today for the blood test result. Dr. Michael is indeed very thorough, exactly like what I've been told by the friend. He explained my results with much more details than the doctor I visited last year and discussed any concern I had. He also refereed me to a specialist to address a problem I have further for my benefits. Staff is very friendly and efficient in doing their work too.
PS. The parking in the building costed $17 for my visit even with 15 minutes validation from the pharmacy so it is pricey, just find street parking and
Melvin P.
Melvin P.
Mar 12, 2021
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No apology. Nothing in the way of courtesy.Completely unprofessional staff.

I made an appointment for my wife. My wife received a confirming telephone call. When my wife turned up for the appointment, she was very abruptly told that she was not on the schedule. No apology. Nothing in the way of courtesy. And the receptionist was very rude when the appointment has been made approximately one week before. We never made any direct contact with the doctor. But he is responsible for his staff and how they conduct themselves. Truly shameful and completely unprofessional.
A. S.
A. S.
Feb 17, 2021
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Terrible experience!!!! Rude staff that is unwilling to assist with referrals to other doctors. Staff refuses to call you back and the receptionist will hang up on you. They were happy to take my copay but they didn't even allow me to see the doctor, instead a nurse told me she would call with a referral that afternoon. Two weeks later and every time I call to ask about the referral the receptionist tells me I'm not in their system and hangs up on me. Covid procedures were not being followed in the waiting room, and the majority of patients were elderly. RUN AWAY FROM THIS PLACE, DO NOT
David K.
David K.
Aug 12, 2020
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BY FAR, The worst doctors office anyone can experience. All of these reviews are 100% accurate, and I am disappointed in myself for not reading these prior. I waited 5 hours before I was seen by the doctor!

Karen the receptionist, is extremely rude, unprofessional, she has ZERO sympathy for anyone, and very disrespectful. I am shocked how this office is still in business.

Anita, "The nurse", has absolutely no idea what she's doing. She will literally ignore your phone calls, make you wait weeks for authorizations, and simply does not care about anyone.

Dr. Michael, is the same
Sergey G.
Sergey G.
Aug 04, 2020
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Each visit of doctor Brent leads to hours(literally, hours!!!) of useless waiting. My appointment was at 11 am and doctor wasnt able to see me before 2 pm !!!!
Gloria O.
Gloria O.
Aug 03, 2020
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My experience here has been so horrific I felt compelled to warn people. My first visit here I waited over an hour in the waiting room (way before Covid). I overheard the nurse and front desk discussing a patients mental health and making threats towards him saying things like "he's lucky I don't..". I also overheard the nurse saying "this woman in the waiting room can probably hear us".

I saw the doctor for the first time and as he was rushing through my blood work results, he calls the nurse in and all of a sudden I see him running down the hallway with a briefcase
Ms. S.
Ms. S.
Jul 21, 2020
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I've been with this " doctor " for over a year, I've had a few appointments and yet he's never treated me. Always sending me out for test and nothing else. His staff is rude.I MEAN RUDE....
As much as I didn't want to come into a doctor during a pandemic I had no choice but to come see him. My fault because I didn't change doctors yet procrastinating. I called for an appointment and the nurse Angie (?) was able to get me in but a few hours later I got a call from Karen that said not to come in and that we can make it a phone appointment... perfect I said!!
Jelyn I.
Jelyn I.
Apr 01, 2020
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What a pathetic excuse for a doctor's office. I booked my appt. a month ago. I was on time. I paid $10 for parking. Took 3 hrs out of work, will do overtime tonight. Didn't make a run before the border closed to get a clean bill of health.

From the moment, I got in the asst. "oh the Dr. doesn't really want to see anyone else"...excuse me I'm not a walk-in. I say nothing but I have an apt. that I've confirmed.

I wait another 40 minutes, during which time I'm told, the dr. wants to leave soon & asked what's this about, still acting as if I'm
Tammy Siever
Tammy Siever
Dec 06, 2019
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Dr. Michael is the most Caring Dr. I have had the privilege of having taking care of my health needs. His calm and personal demeanor is above and beyond what I have ever experienced. I have never had issues with the the waiting time but, if ever I did I would not complain because he is worth the wait. I get his complete attention the entire visit. When I leave I feel very confident that he has completely covered my heath needs from head to toe. I would recommend him to anyone who wants is concerned or wants a Dr. to be concerned about their health.
Tala D.
Tala D.
Dec 05, 2019
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Not a review of Dr. Michael.

Adel the front desk woman is an unprofessional, angry, aggressive woman who should not be in the medical field. She once refused to give me medical service because she thought I had attitude, when I was scared and crying. She has refused to make me urgent doctors appointments through her insane power-play. If you see her in person, she will choose to continue arguing even when all you're trying to do is see a doctor and not deal with her energy. She's unapologetically rude and jaded.

I really enjoyed Dr. Brent Micheal as a doctor and Anita is a extremely
Gianpaolo Von Nacher
Gianpaolo Von Nacher
Jul 22, 2019
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Dr. Michael has been our family doctor for over 10 years. He has always been the main pillar in our family care; specially a few years ago when my father wouldn’t have been able to get through a very difficult period without his care. He always goes the extra mile. His staff is amazing. Anita, his nurse, always efficient, loving and caring. Aileen, in the front desk, always responsive and helpful. I’m very grateful to have them on our side.
Robin H.
Robin H.
Jun 22, 2016
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Had my first appointment with Dr. Michael today. He spent a very long time getting to know me, was extremely thorough and clear, explained everything and was an excellent listener. He's also very kind and compassionate and I left feeling like I had finally found a doctor who was not only smart, but who also had great "bedside manner." It is rare these days to find such a kind and attentive physician. His office staff was equally kind and efficient and I did not wait long at all.

(Beware of Yelp reviews: I heard from a very respected physician who is also a personal friend, that