Credit Union West
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Credit Union West
Borrow up to 133% of your home's equity to make improvements, put in a pool, consolidate debt and more. See why Credit Union West was named a 'Top Company to Work for in AZ' for the ninth consecutive year. Get instant access to your credit score and credit report, and see the factors impacting your score.

Since 1951, Credit Union West is proud to support active-duty military personnel, veterans, and their families. After a difficult year, you may be experiencing financial stress that is outside your control. For our members. It's that time of the year when many Arizonans travel to cooler climates to escape the heat.
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Are you looking for a team that supports your success and drives you to reach your career potential? No matter which position you hold at Credit Union West, you are a valued employee who helps us enhance lives and serve our members. We are committed to providing our employees with industry-leading benefits to enhance their health, finances, and well-being.
It's easy to make online loan payments from your checking account for your loans with Credit Union West. Payments received before 5 p.m. EST will be processed the same day (payments received later will be processed on the next business day). If you prefer to pay by phone using your checking account information, please contact us at 1.800.621.0287 and select option 5 for Member Services, and then option 8 to pay through the automated phone system.
We offer no-fee1 interest bearing or cash back checking accounts, so you can earn more while you spend. We believe it's important for people of all ages to gain financial responsibility. With the It's My Money Youth Checking Account kids can manage their own money and build healthy financial practices.
Financial security is something you prepare for. To ensure you get to where you want to go, you need a partner that provides you with pathways to achieve your goal. We offer a suite of savings accounts created to help you make your long-term financial dreams a reality. Whether you are saving for a short-term goal or want to prepare for retirement, we have accounts designed for you.
We believe great service and personal attention is vital when looking for a life-long financial partner. In fact, 96.5%* of our surveyed members report satisfaction with our employees. Not only does your membership come with no annual fees, but also we give back to you with exclusive benefits. Almost any transaction you would complete in a branch can be done through Online Banking or our Mobile App.
Reviews (12)
Harshil P.
Harshil P.
Feb 03, 2022
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I was working with Cristal for my HELOC. Thank you for the smooth and easy process of HELOC. She make it easier for me ti understand the process n rules and I really love it. She shared really great advice and she was always on track with the timeline. I really like the people when they respect everyone's time
David Gray
David Gray
Feb 02, 2022
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The staff is very helpful and get in and get out generally for certain days of the week or certain hours that you can get in and get out pretty quick ly but I had a very good experience
Regina S.
Regina S.
Jan 24, 2022
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Keita, the branch manager, helped my husband and I from start to finish when we decided to buy a vehicle. She worked with us while the dealership was giving us the run around. Both Keita and Denise, the loan specialist, even agreed to stay late and wait for us to come sign papers and complete the process. Thank you both!
Luis P.
Luis P.
Nov 18, 2021
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Friendly & professional. Denise with the Osborn Branch assisted us with your banking needs, explained every document in detail. She's very thorough with her explanations where we the consumer we're able to understand. Highly recommend this branch.
Pete Lavander
Pete Lavander
Nov 04, 2021
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Our visit with Todd Green was so helpful. We were able to get a home loan. Todd was pleasant, helpful and knowledgeable.
Emily Bukovnik
Emily Bukovnik
Oct 30, 2021
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I always have such a great experience at Credit Union West. Todd Green has always made me feel so welcome and needed. He has helped me through so many milestones in my life. I always look forward to seeing him when I come in! :)
Christina Duran
Christina Duran
Oct 30, 2021
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Absolutely wonderful, friendly & easy service every time! They always greet you with with smile. We highly recommend to anyone! (For business needs or personal.) We have used them for our personal accounts for over 20 years.
Recently, we did our research comparing other banks & ultimately chose Credit Union West for our business too! Super quick & easy to set up our business account. Todd Green was fantastic!
Caleb Groom
Caleb Groom
Oct 27, 2021
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The employees are always professional and polite and know what they are doing. Thx Ryan, Joe and Christina, everyone there is stellar. Thx Marty
Sue Bochenek
Sue Bochenek
Oct 24, 2021
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I have been going to Credit Union West over 10 years. I like the personal service and down-home feeling that they give you when you walk in the branch. They also do not have huge lines like other major banks. They have good rates On all types of loans. Love them ❤️
S. C.
S. C.
Jun 05, 2021
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They love their insufficient funds charges. To the extent that if you deposit a check remotely BEFORE your next bill comes out they will still process that bill first and then charge you the insufficient funds fee which they can just subtract from the money you deposited. Oh and it’s not like they’ve ever added the option (or haven’t bothered to tell their customers) to make deposits at the atm. So it’s not like you can put money in your account after they’re closed accept by remote check deposit or a transfer.
Kevin Moore
Kevin Moore
Mar 20, 2021
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I don't usually have anything negative to say about the people that I do business with, but I can't recommend doing business with this bank. I purchased a vehicle, and the dealer used this bank to finance it. Upon payoff, they refused to provide a physical copy of release of title for my paperwork. I called the central office, they insisted I make an appointment for a branch visit. I did, only to be refused a copy. The branch manager even called to try to dissuade me from coming in. Glad I don't bank here. Not helpful at all.
Marc Kruska
Marc Kruska
Dec 11, 2020
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Tarrable customer service no one nows how to do there job and your Representatives are very inpatient and don't listen to no one horrible. You better listen to your customers if you hope keep in service because you guys at credit union west are bye far the worst and unprofessional. The lady Amanda needs to re,trained because she doesn't now what the hell she's doing better yet most of your tellers need to be retrained bad excuse for a credit union.