For many businesses, managing the daily technology grind can be time-consuming and overwhelming. You're busy strategizing on how to grow your business, which means you can't always stop to figure out the technology that supports it. There's too much to know. While technology can enable your business to do more, without the right support and expertise, it becomes a hassle.
You should be able to focus on your business strategy without worrying about the critical technology needs of your daily operations.
You should be able to focus on your business strategy without worrying about the critical technology needs of your daily operations.
Services
In 1989, Fulcrum Group Healthcare Co-Founder and President Rick Pettigrew left his life as a financial planner behind to help his physician brother-in-law start a small medical services firm, Pettigrew Medical Services. For the next three decades, the Pettigrew team's commitment to excellence and thirst for innovation helped the company grow, and more companies were founded under the Pettigrew umbrella, including Fulcrum Group.
Our SPOT Managed IT Services is process driven around something we call STAR Power. The key reason IT support fails is some firms just treat symptoms and never try to anticipate root cause. Our Standards and Technology Alignment Review (STAR) process works to move innovation upstream. True managed services is more than just "call you back when there is a tech support problem".
From the book The Phoenix Project, refers to Business projects (Projects around delivering direct customer value), Internal IT projects (Infrastructure and operations projects, internal improvements), Changes (Fixed, changes, improvements generated by the two above) and Unplanned Work (Incidents, fixing problems in the three previous types of work).
Whether you're a new prospective client or an existing client, we hope that this explanation of our Service Fulcrums will help you understand how Fulcrum Group's SPOT Managed Services is delivered for the Dallas Fort Worth area. Proactive Services - This role comes onsite and conducts your S.T.A.R. review multiple times per year.
The Fulcrum Group is part of the Texas Centralized Master Bidders List (CMBL) and has been certified as a State of Texas HUB (Historically Underutilized Business) for public sector purchasers in the State of Texas. The CMBL is a master database used by State of Texas public sector organizations such as State agencies, colleges, universities, and local governments, which can use The Fulcrum Group for procuring quality IT products and services.
Reviews (1)
Nicki G.
Jul 19, 2021
Report
