DuPage Credit Union
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DuPage Credit Union
New Visa cardholder benefit: Receive complimentary access to ID Navigator Powered by NortonLifeLock. Qualify for $300 off your first month's mortgage payment when you schedule a free mortgage consultation. Refinance your first mortgage from another lender to us and we'll waive your HELOC annual fee.

Do you want higher rates on savings, lower rates on loans, and honest, insightful advice from local people you can trust? Then it's time to join DuPage Credit Union and break free from your big bank. Important Note: For security reasons, please do not submit sensitive personal information such as account numbers or social security numbers.
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Inspired by the credit union philosophy of "people helping people", the teachers pooled their money together to provide low-cost loans. We're more than just a bank. We're a member-owned financial institution governed by a volunteer board of directors and united by a common spirit. We're energized to create a memorable banking experience to help you with life's events, big and small.
By submitting my email address, I agree to receive occasional emails from DuPage Credit Union. Based on your answers above, we were unable to determine if you're eligible for membership. Contact us to talk to a team member about joining. We're a different kind of financial institution: owned by you and working for you to give you control of your financial future.
Important Note: For security reasons, please do not submit sensitive personal information such as account numbers or social security numbers. Bank at over 5,600 branch locations nationwide and enjoy unlimited, free transactions at over 30,000 fee-free ATMs. These links are provided for your convenience.
Pay with a DuPage Credit Union checking or savings account or set up an external transfer. Pay with any Visa or MasterCard debit card, or with a checking or savings account that you have at another financial institution. You can make your online payments using another financial institutions routing number and account number.
When you're looking for a home, there's no "one-size-fits-all." That's why we have flexible terms from 7 to 30 years and home loan options to fit your unique needs. Whether you're looking for a low down payment mortgage or are ready to buy your dream home, we're here to help you. Only requires private mortgage insurance (PMI) until you have 20% invested in your home.
Reviews (28)
Aravan Cargo
Aravan Cargo
Oct 05, 2021
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Its shame, I live in this community.
Probably worst experince ever had.
Jamal Bs
Jamal Bs
Oct 01, 2021
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Samantha Rajnic is very fake person.
Basicaly I had same amount after 2 years of paying my loan.
For covered insurance they charge $1100 for less than a 4 month and gave back $800 for rest 8 moths refund... Shame on you guys
Alpha Info
Alpha Info
Sep 27, 2021
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They never try to help you out. Fake people, so much fees, crazy.
Samantha Rajnic is not sincere
Karim Mughrabi
Karim Mughrabi
Sep 23, 2021
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Would not recommend. You would have a better chance with a prime bank.
Jacob Bek
Jacob Bek
Sep 18, 2021
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This is my worst experience ever had with loan.
2 years ago started my loan as about $14K.
And now paying of balance its over $13K
Jacob Beck
Jacob Beck
Sep 17, 2021
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I dont recomment this place. I had unpleasant experince. After paying without being late for 2 years, my balance almost didnt change. Such a big dissapoinment that I decide find on facebook and leave a comment.
Emilie Agee
Emilie Agee
Aug 14, 2021
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Michelle was so incredibly helpful with explaining my loan to me and walking me through the entire process. Can’t recommend her (or Patrick!) enough. I’m very glad I went with DCU for my auto loan
Joshua Morales
Joshua Morales
Jun 21, 2021
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Inquired with them on a car. All went well. Later inquired for a personal loan. Poor experience. Spoke with Patrick, who had a very unprofessional tone and sounded condescending/rude when being skeptical of my income. Perhaps he should find a job that better suites his financial needs so he doesn’t offensively doubt what else someone makes.
Vehicle City S.
Vehicle City S.
Apr 27, 2021
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I wanted to make an appointment to open a new business account at the Wheaton location, I was on hold for 15 minutes so I just hung up
Michelle Grabner
Michelle Grabner
Mar 08, 2021
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Terrible service. Cards blocked for legitimate purchases...you have to spend hours on the phone clearing up their gross incompetence and then when you are told your card is unblocked they LIE and it is still blocked and you have to go thru the BS security questions again. Their security team is untrained, unhelpful and incompetent. UBER charges get flagged. Makes me think that there is racist underpinnings in their security system.
Caitlin S.
Caitlin S.
Feb 17, 2021
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Probably the best customer service I've ever had with a bank. Everyone I've ever spoken to there has been so kind and helpful- they really do make you feel like your business is appreciated!
Jason Simon
Jason Simon
Aug 01, 2020
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DuPage Credit union is the best! I have my condo mortgage with them at the lowest rate available at the time and my auto loan at the lowest rate you can get for the year make model! Don't walk into a dealership until they gave you your pre approved loan. The customer service was excellent and it was a very stress free process. I will always use DuPage Credit Union!!
Stephanie Vazquez
Stephanie Vazquez
May 27, 2020
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Love love love the customer service! Karen in Downers Grove is such a pleasure to talk to and follows up and I think that makes a key difference in using a credit union vs bigger bank. Can't wait to continue other products when the time arises with them!
Laura L.
Laura L.
Feb 12, 2020
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We wanted to really like this place and get a mortgage with them because of the benefits to going with a credit union. We went in to start the paper work process. The rep was great! She was very personable and friendly. She sent out our paper work on to a mortgage loan officer, Nora. She seemed a bit detached when I explained our situation over the phone. She later emailed me asking for documents which I sent right away, but I also asked her a few brief questions. That was a Thursday. I didn't hear back from her Friday, Monday and on and on until the FOLLOWING Monday! No apology or explanation
Joey S.
Joey S.
Oct 07, 2019
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I live in Cook County but work in Elmhurst so I am happy that I qualified to join the credit union. I have had nothing but wonderful experiences since I joined. I have had 2 vehicle loans, a credit card, savings account, and when I move I will be looking to get my mortgage with DuPage CU as well. They make everything so easy that I’m nearly ready to shut down my Chase account and bring it over as well. Thank you!
Mary Sheldon
Mary Sheldon
Sep 07, 2019
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Their immediate response to questions and giving solutions to problems with my credit card problems. They make me feel very safe in all my transactions.
Bob Conquest
Bob Conquest
Jul 07, 2019
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They have been my bank for many years now and have helped me thru times of personal challenge. Thank you.
Wendy C.
Wendy C.
Jun 14, 2019
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I have always found the DuPage Credit Union staff and services exemplary. For over 20 years, our family has banked with this branch and have appreciated their dedication and willingness to support our needs. We wouldn't bank anywhere else!
John Ryder
John Ryder
Nov 11, 2018
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DuPage Credit Union has been in decline for the past few years and I am done with the horrible customer service and the other issues of debit card and check transactions being declined when I have thousands in funds and am being declined over sub-$100 purchases. My card was locked multiple times this week despite my validating the charges. Again… today, I had an issue as a checkout clerk was put on infinite hold trying to get clearance on a check that I had more than adequate funds to cover. The credit union will happily take your money, but good luck getting it out. I was also low-balled
James Gilliard
James Gilliard
May 31, 2018
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When I needed a bank or Credit Union within walking distance, DuPage Credit Union was the best fit. Between location and their shared branch banking, things have worked out very well for the last 5 years. While it hadn't always been perfect, they have always made things right when there have been issues.
These reasons, along with their staff's… customer-focused approach is what led to to move my main accounts to them as well. When I unfortunately had to end an almost 40 year banking relationship with another institution, DuPage Credit Union was the only option I looked at to replace it.
Frank Kulas Jr
Frank Kulas Jr
Jan 29, 2018
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VERY disappointed that you will not accepted COINS after this month a lot of people save there change and deposit it into their kids or grandchildren accounts a bank that doesn’t accept change which is still a U.S. Currency is unacceptable, looks like I’ll be looking for a new Bank
Wendy Sue Fredrickson Ley
Wendy Sue Fredrickson Ley
Dec 20, 2017
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We have had nothing but good experiences with the staff and products at the credit union. You can't beat our mortgage rate! We're on our second auto loan with DCU, as well. Great credit union, great people.
Brandon R.
Brandon R.
Sep 11, 2017
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I have been a credit union member for over 15 years but that will be coming to an end soon. Customer service has gone down the toilet the past few years. They seam to think they can treat you like garbage, like the big banks out there, but not offer the same accessibility, account variety or services. Closing my credit union account = best day of my banking life.
Michael J.
Michael J.
Dec 18, 2015
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Excellent credit union to join! We became members last year and have used them for mortgage services and more recently an auto loan. They are EXTREMELY helpful and give 100% to ensure their members are taken care of.
Jamie H.
Jamie H.
Mar 05, 2015
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Service exceptional. Branch manager Matt was extremely helpful and attentive . Great service
Kat R.
Kat R.
Nov 06, 2014
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I call them Beige CU, because there isn't a single thing about this bank that isn't completely bland, including the specials and their customer service. A good thing to note is that they have a fee for closing your account in less than 90 days.
Joe P.
Joe P.
Jul 18, 2014
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It's a bank. They are very friendly people particularly at this and the Wheaton branch. Offer great interest rates with low APR's. 5$ minimum to keep an account open. Overdraft fee of 21$ compared to chase being 50. It's a credit union. They are for the members.
Ryan C.
Ryan C.
Oct 01, 2013
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Very happy with my recent auto refi with Dupage Credit Union. Matt Bretz was a great guy to work with. Made everything go as smooth as possible and took his time to answer all my questions. He definitely is great representative of this financial institution. I will with no hesitation recommend him or Dupage Credit Union to friends and family.