Redwood Credit Union

Ok I have to give RCU 5 stars, I started a car loan refi for our Jeep in November of 2020 and that loan has been revived a few times and now its a Lease Buyout with Great Rates. What made all these changes smoothly and without jumping through the uneccesary hoops is because of Kelly H. , Kelly took the time to check in with me to ensure that I have everything that I need to go ahead with a smooth lease buyout, we could have went through other banks or Credit Union but chose not to because of KELLY H.

Gavin was so helpful in setting up my account and getting me my debit card as well and doing many deposits.

Sheila O'Neill and RCU are a great team! Sheila took great care of my brother and sister-in-law getting them pre-approved for their new home purchase in Solano County. Thank you, Sheila!

Nothing but disappointment and heartbreak at this place. Unless you wanna sell your soul.

I'd been looking to relocate from San Jose to Santa Rosa. My real estate agent pointed me to the Redwood Credit Union for financial options. Enter Sheila O'Neil. Sheila listens to her customer asks questions, then makes recommendations. Result: a financing package including 1st Mortgage on Santa Rosa property and HELOC on existing San Jose property. This very affordable package was put through in less time than it takes to tell about it. Result: we were able to make the seller an offer they could not refuse, and I'll be relocation there next week. When I get there, I'm doing

Best customer service I've seen hands down. The branch manager takes such pride in his location and makes sure even if you are waiting in line that you are acknowledged and will be helped as soon as possible. When do you ever get that kind of service in a bank of all places? Great experience!!

This is the most corrupt credit union I have ever dealt with. Get your money out and run!!
Rude, uneducated and impossible to deal with while we are trying to take care of my father's estate.

I was a financial advisor at several big institutions for over 10 yrs. I hated it. And it was because of the excessive pushing we had to do. And the quata that we had to get monthly was barbaric. I had no pressure to open more accounts or services at RCU. It took about 10mins and I was out of there. Loved the service. They weren't all up in my business. I'm bringing my checking and my IRA acct. To RCU from Wells Fargo. Thank you for not hiring pushers.

I have been banking with Redwood credit Union for 26 years. I have always been happy with R.C.U. and would never think of changing banks.

Love RCU! All the employees are friendly and make you feel like family! Always take their time when you have a question, no rush....as if you were the only customer in the place.

Switched from Wells Fargo - call me naive but I was shocked at the greed of the big banks. Couldn't be happier with the switch. Very impressed with the service at RCU.

I have been with RCU for years and will NEVER, EVER, EVER use a big bank again! They are quick, void of ridiculous levels of bureaucracy and easy as ever to bank with for our businesses and personal finances!

Once I switched to RCU from a bank I never looked back. Their hours are better than my previous bank and you can't beat how nice and knowledgeable the employees are! RCU and I have a long future together.