SpringBrook Community of Onalaska is located on the edge of natural wetlands offering beautiful scenery and viewing of wildlife. SpringBrook Village offers a full continuum of care. Located in a sunny location with the bluffs as a backdrop; your living experience is your choice. To provide our residents with a comfortable home in an inviting community that nurtures independence, dignity, privacy, safety and respect.
Wanted to drop you a quick note to let you know how happy my parents are with the care they are getting at SpringBrook. As I am sure you know, this is an unsettling transition for seniors and I must say that the staff has done a very good job to minimize the "fear factor" that my parents felt. All reports I get from my parents are positive.
Wanted to drop you a quick note to let you know how happy my parents are with the care they are getting at SpringBrook. As I am sure you know, this is an unsettling transition for seniors and I must say that the staff has done a very good job to minimize the "fear factor" that my parents felt. All reports I get from my parents are positive.
Reviews (9)
Marcia Allen
Dec 28, 2021
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Nicole Ricard
Oct 22, 2020
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Rich Nelson
Sep 13, 2020
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My father has lived at Springbrook for almost 2 years and my mother recently moved in as well. The owners hired new administrators/director in the last 6 months or so and what a positive difference it has made. The nurses/administrators who are now running the show are all very approachable, organized and are hands on managers. Every one of them takes the time to help me and to get my questions answered. They are very dedicated to making sure the staff are well trained and that things are being done correctly. My parents have consistently positive comments about the food, about how nice/friendly
Beth Dolder-Zieke
Sep 08, 2020
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My mother moved into the memory care unit in 2018 during the first week they were open. We are currently very happy with the quality of care that my mom receives from the staff, which is a complete 180 degree shift from how we felt up until a few months ago. SpringBrook has LOTS of growing pains, and there were times when we seriously considered moving her...but I'm glad we didn't. The new management team is responsive and the staff generally treat my mom like a queen. Is it perfect? No place is, but i'ts among the best out there, and they are committed to continual improvement. My advice to people
Lisa M.
Aug 16, 2020
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My mother lives at Spring Brook in La Crescent in the memory care. Spring Brook have become a part of our family. They truly love my mom and she is very happy living there. Soon after my mom moved in, the staff learned that my mom was an Activity Director for 19 years at a nursing home and she still loves to sing and play the piano so they brought in a piano to her wing so she can play it anytime she desires. The staff do a great job making my mom feel very important and loved. My mom always brags about how delicious the food is and always looks forward to meal time. The activities at Spring Brook
Marcia Allen
Jul 29, 2020
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My family is so blessed that both parents are being taken care of here. My father was one of the first residents in the downstairs Memory Care Unit 2 years ago. My mother moved in 4 months ago in the upstairs unit. Even before the new management I would rate them high. The workers are Angel's. I have spent over 100 hours at SpringBrook and have consistently seen loving, attentive care by the CMA's. Except for a fantastic CMA being terminated (who new management I hope recruits back) - - he was speaking up about another resident with dementia hitting my father, I have only praise for this organization
Joan Kilger
Jun 21, 2020
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Recently, a family member of mine became a resident at the SpringBrook Village of La Crescent. Working in the healthcare industry myself, I appreciate professionalism, competency, and genuine caring of fellow healthcare professionals. This is what I see and have experienced from the entire staff at SpringBrook. The admission process, which can be stressful for many, was actually a pleasant and personable experience there. The housing manager who is very personable and always smiling, can often be seen visiting with residents in the beautiful front lounge. The director of nursing spent extra time
J. O. H. A. N. N. A. DuBois
Dec 23, 2019
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I went through the application process for my mother, up to and including a tour and nurse assessment of my mom at her nearby nursing home. The director, Chris, knew that our deal breaker would be for my mom to have her own cat there, however she never mentioned that animals were not allowed in the memory care wing. Nor did she tell me that all memory care residents needed to pay for the 3rd tier health maintenance package, no matter that my mom was completely independent except for needed medication management and sometimes reminders to shower, etc. She does all those things herself. I feel misled
Peggy Kendhammer
Jul 12, 2019
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In looking for an assisted living facility SpringBrook Village is a great fit. It’s a kind caring community that works to get to know the resident and family. It’s a clean and safe environment. The staff is quick to respond to your needs. Maintenance is excellent in helping at anytime. The place feels like home. It’s cheerfully decorated and designed with many common areas. We as family always feel welcome. They have so many activities that our family member is constantly in a social setting, which is so important. To see a smile daily from our loved one and always positive comments makes