Locally owned, locally grown. Grounded in the heart of Maine, we value our long-standing commitment to the community and members we serve. We're in your neighborhood. Visit a nearby branch, enjoy surcharge-free access at SURF Network ATMs, and utilize over 5,000 credit union branches nationwide through Shared Branching.
With our focus on your best interests, you can trust that your financial future is in good hands. We'll pair you with the products that will guide you toward your personal and business goals. MSCU has always been helpful to me! From getting me started with my first car loan to most recently helping me open a line of credit for my upcoming wedding.
With our focus on your best interests, you can trust that your financial future is in good hands. We'll pair you with the products that will guide you toward your personal and business goals. MSCU has always been helpful to me! From getting me started with my first car loan to most recently helping me open a line of credit for my upcoming wedding.
Services
Prepare for your financial future with a saving strategy that will guide you to your goals. Whether you need to put money away for your next vacation, the holidays or other expenses, our club accounts provide safe and simple ways to save. As you prepare for retirement or future education-related expenses, find more ways to help your nest egg grow.
We can craft a custom loan package that fits your business just right. You will know your banker and can rest assured that decisions about your banking relationship will be made locally. We understand that business if fast-paced, and that when you need financing you need it quickly. Our lending team is dedicated to quick decision making, underwriting, and closing, so that you don't have to wait long for your money.
Whether you're purchasing a new home, upgrading your vehicle or financing a major expense, we can complement your goals with a lending solution that fits your lifestyle. No matter where your route may lead you, we can provide the financing you need for the adventure. Whether there are tuition bills to pay, milestones to celebrate or unexpected expenses to cover, find a loan option that will get you the funds you need.
Reviews (11)
Montoya Johnson
Oct 12, 2021
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Paul Dustin
Oct 12, 2021
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Elizabeth
Aug 24, 2021
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Absolutely AWFUL customer service. If you fall behind on loan payments they force you to go in person despite it being the middle of a pandemic, and they choose to make it more difficult to make payments instead of offering support. They are impossible to get ahold of over the phone I’m always on hold for a minimum of 10 minutes. Awful awful awful.
Melanie Vangel
Jul 17, 2021
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Horrifically short staffed. I have an account with MCSU and have left literally hundreds of voicemails and have sent hundreds of emails to try to get ahold of someone. The operator never has any clue what’s going on and hasn’t been able to get anyone to call me back. I genuinely never could have imagined an institution could have such terrible service.
Charles Perry Iii
Feb 19, 2021
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Audra Danforth
Dec 08, 2020
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John Seksay
Dec 13, 2019
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Jake Michaud
Sep 26, 2019
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Went in to discuss opening a business account after sitting with 2 other credit unions. The account was not competitive in ANY regard. Being self employed, I felt I should let her know how its not competitive, you know, constructive criticism. Ide want to know! What did she do next? Called a manger, they asked me to leave and blocked me from ever doing business there again. I could not believe it! I never sworn, raised my voice or was rude, simply gave her my opinion on how they could be more competitive. Ive told half a dozen people and will never forget how they treated me. To this day my name
Roy G.
Dec 03, 2018
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Maine State Credit Union has strayed far from its original mission of serving its members/customers/depositors. I have been a member of this credit union since the 1970's and my late wife was a member since the 1960's. A few months ago, I received a communication from MSCU about an offer for a MSCU VISA credit card which would give me a reward for a certain level of usage for the first three months. I intended to do all my Christmas shopping with this card, earn the reward, and continue with use of the card. I sent in an application, went a period of time, heard nothing, and one day
Snorehole
Oct 28, 2018
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I paid off a car loan and a credit card, 5 days later i get a bill on my credit card for $3.33!? i called and was told a prior purchase was charged as a cash advance! I then reminded them that i paid it off 5 days prior to the bill, they said yes thats our mistake , we will delete this from your account. 3 days later they took it out of my checking!!! my credit report ,more than a month later reflects the car loan as active along with the 3 dollars on my credit card so when i called to complain i get treated like im being rude and have no reason to complain!!
Laura Cadwell
Jan 07, 2018
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My husband went for a loan at the maine state credit union. It was the state shutdown loan and the offered it from July 3rd until the state reopened at 0% intrest for 18 months.well he had his paperwork and everything in by 830 am on the third. The loan should have been processed and honored but it wasn't. I think that shows bad customer service and bad policy. He has been a member of the credit union for 16years. I really don't think they care about there members .
