Precision Auto Body certainly knows that being involved in an automobile accident can be a stressful situation, but the repair of your vehicle should never be. Automobile owners don't spend a Saturday afternoon "shopping" for a Collision Repair Shop knowing they're a potential customer. For most drivers, accidents happen so infrequently that they forget or simply never knew the facts about the collision repair process.
When you least expect it, having a trusting relationship with the right collision repair shop can suddenly become very important. If there is ever any confusion involved with collision repairs it's because the customer and the shop are both dealing with a common adversary, the insurance companies. People need to remember, this is their own personal vehicle and they have the right to take it to the repair shop of their choice, no matter what.
When you least expect it, having a trusting relationship with the right collision repair shop can suddenly become very important. If there is ever any confusion involved with collision repairs it's because the customer and the shop are both dealing with a common adversary, the insurance companies. People need to remember, this is their own personal vehicle and they have the right to take it to the repair shop of their choice, no matter what.
Services
Here at Precision Auto Body we believe that being a responsible steward of the planet goes hand in hand with being technologically innovative in our industry. Serving customers like you means delivering quality repairs in ways that are environmentally responsible.
As our customer you have already made an informed choice and you can feel proud that your vehicle will be repaired in a facility that focuses on energy efficiency and is fully compliant with the strictest legislative regulations regarding our atmosphere.We'd like to thank you for the important role you're playing in protecting and preserving the environment.
As our customer you have already made an informed choice and you can feel proud that your vehicle will be repaired in a facility that focuses on energy efficiency and is fully compliant with the strictest legislative regulations regarding our atmosphere.We'd like to thank you for the important role you're playing in protecting and preserving the environment.
Reviews (17)
Lynn Kelly
Dec 09, 2020
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Positive: Professionalism, Punctuality, Quality, Value
I have had body repairs done in the past but never experienced the professionalism or quality of work done at Precision Auto Body. What a great place! I learned they were a family business but never expected that I'd be treated like family. The work was completed sooner than I'd expected and my car was perfect!
I have had body repairs done in the past but never experienced the professionalism or quality of work done at Precision Auto Body. What a great place! I learned they were a family business but never expected that I'd be treated like family. The work was completed sooner than I'd expected and my car was perfect!
Bjoyce
Aug 04, 2020
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I've had my cars repaired here at least 3 times over the years and they always do an amazing job. They make the process very easy in regards to scheduling and dealing with insurance. I had some major work done this week from a 3 car accident and was expecting to wait AT LEAST another full week for it to be ready. I was shocked and excited when I got the call it was ready today. As always, it looks so much better than it did even before the accident. I will always use and recommend this place, you literally can't beat the quality and their customer service is exceptional!
Lysy
Aug 01, 2020
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This car body shop makes it real easy for customers. Drop off your car and pick it up when ready. They deal with insurance companies , so just pay deductible and you are good to go! Their work is high quality, i have had concerns with using aftermarket non OEM parts, but this shop handled that with integrity.They also explain everything to you and treat you with respect.
You will also get your car cleaned and waxed.
The one thing that could be improved is communications on delays, but this is still a solid 5 star review.
You will also get your car cleaned and waxed.
The one thing that could be improved is communications on delays, but this is still a solid 5 star review.
Ken Keefe
Jun 06, 2020
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Positive: Professionalism, Punctuality, Quality
Excellent work and craftsmanship and did little extras that made it great experience such as detailing car before pickup and buffing out couple dings that were not part of deal. Only suggestion I would make would be contact half way through process for update with repair progress.
Excellent work and craftsmanship and did little extras that made it great experience such as detailing car before pickup and buffing out couple dings that were not part of deal. Only suggestion I would make would be contact half way through process for update with repair progress.
Ricka Chey
Apr 17, 2020
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David Bouvier
Dec 08, 2019
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Bert Hill
Oct 24, 2018
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It's funny how you meet great people through less than ideal circumstances. Due to a minor mishap, my car was repaired at Precision Auto Body. I'm not sure what was better: the customer service or the repair work, but both were 5-star plus. The repair work was flawless - I've had "good" paint repair jobs done where you can still see a slight… off-tint (slight yellowing last time). Not here. No bubbles or bumps. Perfectly OEM. Oh, and I did I mention my car was perfectly detailed when I picked it up?
Sherry was very patient in answering my emails and pro-actively letting me know the repair
Sherry was very patient in answering my emails and pro-actively letting me know the repair
Emily Lutes
Oct 12, 2018
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Catherine Salierno
Sep 29, 2018
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Depending what season your accident occured will ultimately depend on the turn around time...Certain Insurance Companies have contractual obligations to refer their client's to any auto body shop they want. Precision Auto Body shop located in Marlborough, MA in my opinion have the best staff, mechanics & auto body technicians to revitalize your wrecked car and restore it back to it's former glory (when you first drove it off the dealership lot)..Granted if you can bear to be without your wheels for an extended period of time then it's magic in the making. All other body shops around the Marlborough
Landlord Adk Property Owner
Sep 09, 2018
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I can't say enough good things about this shop ! They are helpful, professional, experienced, trustworthy and courteous. This especially matters in a stressful situation. An accident around the holidays is not easy to deal with. Sherrie (in the office) arranged for everything; the alignment, the car rental and dealt with the insurance company. The car was immaculate on pick up - it looked brand new - detailed inside and out. I couldn't be happier ! I hope you never need a body shop - but if you do - this is the place to go !
Shelley Dubin
Jun 14, 2018
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Lisa Marie
May 08, 2018
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Patricia McDowell
Jan 23, 2018
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Highly recommend for excellent quality and customer service. Car was pristine when I picked it up. Repairs were seamless with no trace of damage. Paul and Lynn, owners, give personal service not found in other body shops. Well worth drive to Mt Washington from Louisville or surrounding areas. They coordinated with Enterprise to have a rental car for me when I dropped off my car. Three friends have already found this amazing shop.
Chris Couldrey
Aug 23, 2017
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Matt Cobuzzi
Aug 16, 2017
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Kevork Dikramanjian
Nov 15, 2016
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I have had a handful of dealings with this establishment and I have always had a great experience. They are detail oriented, honest, professional and do a great job repairing. They give personalized service, arrange for a rental, and overall you leave with a great experience. I would recommend this place for jobs ranging from paintless dent removal to big collisions. They are on Liberty Mutual's preferred list , meaning their work is top notch with reasonable prices. Thank you for a great service.
Patrick Smith
Jan 02, 2015
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Easily the best experience I've ever had with a bad situation. They took me the same day I called, helped me get a rental car - the exact vehicle I wanted - and detailed my car before returning it to me in PERFECT condition. Everyone I dealt with was super-friendly, helpful and professional.
If there is a more than highly recommend I would use it to describe the incredible job they did!!!
If there is a more than highly recommend I would use it to describe the incredible job they did!!!