CHROME Federal Credit Union
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CHROME Federal Credit Union
This slideshow visually displays up to three slides one at a time. The carousel is set to autoplay a different slide every eight seconds. Inactive slides are hidden for all users. All links contained in the carousel are available in website navigation or elsewhere on the page. Members receive surcharge-free access to our Coinstar machines located at our Racetrack and Washington Branches.

Open to non-members for a low-cost fee. We are CHROME Federal Credit Union - A financial institution that specializes in serving you, our member. We are focused on bringing you products and services that simplify your life and we are proud to be a part of the communities we serve. This slideshow visually displays up to six slides.
Services
We started in 1971 as Washington Steel Federal Credit Union. We served the hard working employees of the Washington Steel Company. We were always committed to helping our neighbors save, borrow, and live better, so we became Washington Community Federal Credit Union and began to serve the whole community.
At CHROME, we're dedicated to providing the best banking experience of your life - and 50 years have given us the edge to getting it right. When you become a member, look forward to a unique member experience and improving every aspect of your life. We'll work with you and discuss what's important to you.
Manage all of your bills in one place with our Online Bill Pay tool. Simply add your information from a bill into your CHROME online or mobile app and you're ready to go! You can now easily manage all of your bills by logging into one location. How to set up Bill Pay. You read it correctly - CHROME gives you access to a surcharge-free ATM network of over 50,000 locations.
CHROME Federal Credit Union in partnership with OwnersChoice, a credit union industry owned corporation, is pleased to announce our mortgage financing program. Whether you are purchasing a home or refinancing your mortgage, you can look to us for trusted advice and exceptional service. CHROME Federal Credit Union mortgage loans are serviced through OwnersChoice, a full-service mortgage corporation serving credit unions in the greater Northeast.
Use a revolving line of credit to borrow as much or as little as you need - when you need it - by accessing the available equity you have in your home. As you repay your outstanding balance, you can borrow against it again if needed. Programs, rates, terms and conditions are subject to change without notice.
Reviews (5)
Stephen Jarvis
Stephen Jarvis
Oct 02, 2021
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Horrible Customer Service. This organization is not what a credit union should be. I have been using credit unions since I was able to bank. This organization treats you poorly, speaks to you in a condescending manner and limits your ability to talk to individuals to resolve the situations that arise. It seems they are more interested in spending their money on over priced equipment and services that do not benefit the members. Had I known what I know now, I would have found a better credit union.
Final Update: As posted with the Racetrack Road Review.
Avoid. This is not a typical Credit Union
MaryJo Closser
MaryJo Closser
Dec 20, 2020
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Chime has always answered my questions and moved money from one account to another without a problem. I would give them ten stars.
Allison Cothran
Allison Cothran
Jul 24, 2020
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I have never had a problem with chrome till just recently! My accounts have been messed up had to come Inside to have them fixed by one of the girls that have been there awhile....the new girls at drive thru are so slow, and can't stay off the cell phone !
Sitting for 45 minutes is just CRAZY!
The Goldens
The Goldens
Jul 04, 2020
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Worst customer service ever
I had to open a second bank account just to be able to use a debit card because my chrome debit card never worked
Patrick Kline
Patrick Kline
Aug 12, 2019
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Wonderful people! Helped us establish a better credit rating and eventually granted us a car loan. Looked at us when bigger financial institutions wouldn't give us the time of day.