Roper's Collision Center & Wrecker Service

Positive: Professionalism, Punctuality, Quality, Value
I had a lift gate panel for my Ford Explorer replaced. There was a crack in it( I’m not alone) and some damage as well. My neighbors all recommended Ropers very highly. They were spot on. They are a pleasure to work with. Work was done in a timely manner, looked great and very reasonably priced. Thanks so much!
Service: Body & Trim

Communication was fairly good but was mislead multiple times. Was told door clips were replaced on inner door panel and was not touched. Work seems to be done well and looks good but would appreciate more honesty.
Service: Body & Trim

The service was a one the customer service is also excellent look forward to doing business with him in the future hopefully not the near future that means I've just had another wreck but I do appreciate everything they did do for me thank you

Dropped car off 9 days ago and was told initially that service would take 3 days. I’ve had no car for over a week and have had an extremely difficult time communicating to find out when my car will be ready for pick up. On Friday morning, they said MAYBE Friday afternoon; then on Monday morning they said PROBABLY Tuesday by noon...now it’s Tuesday at 12:38 and I have not heard a peep nor do I have single update on my car. At this point it basically feels like they stole my car/that I’ll never get it back.
Terrible communication and extremely slow service. Would never come to this car repair

Positive: Professionalism, Punctuality
Was in small accident and used tower services. I rode with tow truck driver to take my vehicle back to my house. Driver was professional, service was fast and easy. Start to finish service was 45 minutes. 20 minutes of time was driving my vehicle. Would definitely recommend.

I brought my car in after a slight fender bender. The staff were welcoming and professional at all times. They called me regularly with updates on my vehicle and kept me informed throughout the entire repair. They also did a fantastic job washing and detailing my vehicle. I will continue to use Ropers in the future for their regularly scheduled maintenance items such as oil changes, etc.

I'm pleased with Roper's work on my car - they replaced the bumper and repainted the hood. It sparkles and looks as good as new! Hutch was very communicative and kept me updated on the status of the repair. This is a family-owned business and they went the extra mile to ensure all the issues were addressed. Also, they coordinated the rental car with Enterprise so it was ready and waiting for me when I dropped the car off for repairs.

Hit a deer and had damage to my front end and passenger side. Ropers did a fantastic job and matched the paint perfectly on my vehicle. Great customer service. Thanks Hutch and the crew at Ropers.

Just picked up my car from Roper's Collision Center, Hutch and his team did an amazing job repairing my fender bender. The paint job is a great match, everything aligns perfectly, and they even took the time to detail the interior!!! My car hasn’t looked this sharp, inside and out, in a long time. Customer service is Great, good communication during the entire process.
I highly recommend their services!

Great shop. Roper was lowest in price when I compared cost for an insurance claim. Workmanship was excellent and the color match perfect. Turnaround was good even after my insurance company changed the work plan. Service was friendly and efficient. Worth the little extra drive for sure.