We Offer a Full Range of Services From Glass Replacement & Repair to Decor Creation & Installation. Since 1989, Sacramento residential and commercial customers have turned to Nor Sac Glass Company whenever there's a problem with windows, screens or mirrors. Our business has a commitment to affordable prices and quality service that makes us stand out whether we're working on a quick window replacement project or an elaborate custom job.
We have a showroom full of products from suppliers like International and Yellow Dog, so drop in and speak with us for some inspiration and a free estimate. Architects use windows in so many unique ways that it can sometimes be a challenge to find replacement panes in the event of breakage. With nearly 30 years of experience, our glass company can help you recapture the original beauty of your building with a variety of different services.
We have a showroom full of products from suppliers like International and Yellow Dog, so drop in and speak with us for some inspiration and a free estimate. Architects use windows in so many unique ways that it can sometimes be a challenge to find replacement panes in the event of breakage. With nearly 30 years of experience, our glass company can help you recapture the original beauty of your building with a variety of different services.
Services
As a residential and commercial glass company, we offer services to the community at large, and specialize in property management, real estate and absentee landlords. Our professional service technicians are certified in the glazing fields, and each carries the EPA Lead-Based Certification. Our full-service glass trucks offer at-your-door convenience, with scheduling around your busy lives.
Reviews (16)
Jay Lyles
Dec 17, 2021
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Needed a glass panel for a screen door. I dropped the broken panel off and was told that they would call me when it was ready the next day.
Next day! No call. The following day I called to see what the statis was and told that it had to be sent to another shop for a special tool and that they would call me when ready. Friday, Five days later I called
And found that it had not left the shop.
ENOUGH! I picked up the window.
Will not return tp this shop.
NORCal @ 3901 Peal dr.Sacto. Ca
NOUGH. I PICKED UP MY BROKEN WINDOW.
WILL NOTBE BACK JERE
N
Next day! No call. The following day I called to see what the statis was and told that it had to be sent to another shop for a special tool and that they would call me when ready. Friday, Five days later I called
And found that it had not left the shop.
ENOUGH! I picked up the window.
Will not return tp this shop.
NORCal @ 3901 Peal dr.Sacto. Ca
NOUGH. I PICKED UP MY BROKEN WINDOW.
WILL NOTBE BACK JERE
N
Sharlene Marsh
Aug 04, 2021
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They were several hours late to the appointment (had to call and find out where they were, no courtesy call), which I was more than willing to forgive. However, It has now been a 2 1/2 weeks and never heard back with a price quote. So I will assume they don't need my business, I wont beg them to be a customer.
Noah Zuniga
Aug 01, 2021
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Adam Schuster
Apr 18, 2021
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Positive: Quality
They did a great job replacing some of our windows since the seals failed. They were able to come onsite and give a free estimate. They were prompt and worked quick. The windows looked great once they were completed and all for a good price.
Services: Window repair, Glass installation
They did a great job replacing some of our windows since the seals failed. They were able to come onsite and give a free estimate. They were prompt and worked quick. The windows looked great once they were completed and all for a good price.
Services: Window repair, Glass installation
Nemo Jan
Oct 10, 2019
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Worst location, rude , unprofessional, and incompetent employees. They lady named Kristine is really very rude , and think that she is very knowledgeable which is totally WRONG. I needed some new mirrors for my unique pieces of art , and I showed her how to do it , but unfortunately while removing them from the car because they were made so thin that is why they fill off , and broke again. I was so very disappointed because I showed her how to be cut , and fit in the hand made frame. Won’t be recommended to friends, and families.😡😡👎🏻👎🏻
Rack Man
Sep 23, 2019
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Ak
Sep 18, 2019
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The worst location, and rude, incompetent, unprofessional, mean employees. For F... sake , they don’t provide free service, then they need to be respectful, and kind. It is not like they are the only place offering glass services. There are too many all over Sacramento county. They charged me more than the service deserve , but the sad part the mirrors fill off , and broke. Won’t recommend it to friends and families.😡😡
Al G.
Aug 07, 2019
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Customer service was amazing. I was referred to Nor Sac Glass by my property management company to fix a window my daughter had shattered when a piece of a geode she had smashed went flying. Kristi took my call. She was so understanding and patient and took the time to answer my questions and address my concerns. My appointment was scheduled, the technician gave a courtesy call to let me know he would arrive in thirty minutes, and he did. He was very personable and had the window replaced and clean up complete within 15 minutes. I could not have asked for a more pleasant experience!
Bob D.
Jun 12, 2019
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Terrible service. They don't do great work, but the real problem is when they have a problem. That's when the get mad fast. Hung up one twice. Refused to make it right. Avoid the hassle and save some money. There are cheaper options than these guys and ones that believe in customer service.
BTW - watch how they attack ustomers who give them bad reviews. Tells you all you need to know.
BTW - watch how they attack ustomers who give them bad reviews. Tells you all you need to know.
Jasim A.
Jan 16, 2019
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Lori K.
Mar 18, 2018
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Nor Sac did our windows for a rebuild after losing our home in a single family fire. We've been in the new house just a little over a year and Inwould not only recommend them, I would not use anyone else should the need ever arise! Our windows are beautiful, and easy to use, and our PG&E is significantly lower as well!!
Robert W.
Feb 09, 2017
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SO GLAD THESE GUYS ARE CONVENIENT TO ME... Fairly priced, honest, good customer service and do good work...what else can you ask of a service company.
Have had more than one occasion to use their services and always quick and friendly. Have had jobs from replacing double pane windows (ouch...not a cheap project) all the way down to replacing the mirror in a small antique oval vanity set of my grandmothers for my daughter...
I guess that is the 'no job too small'...with the same cheerful service as on the big jobs.
Have a few rentals, so often there is an 'emergency call&apos
Have had more than one occasion to use their services and always quick and friendly. Have had jobs from replacing double pane windows (ouch...not a cheap project) all the way down to replacing the mirror in a small antique oval vanity set of my grandmothers for my daughter...
I guess that is the 'no job too small'...with the same cheerful service as on the big jobs.
Have a few rentals, so often there is an 'emergency call&apos
Sherri B.
Nov 19, 2015
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Mitch G.
Jun 23, 2014
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I spend about 5K on a nice desk set and had Nor Sac Glass cut me some nice glass for this set. The desks were T-boned at the top. I was charged a lot of money and the fit was terrible. They cut the holes for the cables way too big and didn't even polish the edges of the holes. I bought some fine sandpaper and a polishing head for my Dremel to try to do it myself. Was very unsatisfied with there work. Also, I rarely ever write reviews but I decided to write this one b/c I still remember how unsatisfied I was with their work. Happened probably about 5 years ago. The company did apologize
Bob D.
Jan 02, 2014
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Not good. Got a quote over the phone for $200 which then became $280 somehow. When I called in, the girl on the phone said she didn't know why and told me she would give me a slight discount. I explained that I just wanted the original price quoted and she refused to answer why the quote changed. She just kept saying that the measurements were different. When I asked what had changed specifically, she began to yell and hung up the phone on me.
Wow! Never seen anything like it. I was shocked. These guys are higher priced than most already, but I'm not even sure how they stay in business
Wow! Never seen anything like it. I was shocked. These guys are higher priced than most already, but I'm not even sure how they stay in business
Janet R.
Nov 09, 2011
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