Desert King Windows was founded in Oro Valley in 1999 by Bill and Susan Burns. Bill retired to beautiful Tucson after a long career in replacement window sales & service in southern Arkansas. After about 1 year of fishing and golfing, Bill just had to get back into the window business. Desert King Windows was born.
Since then, Bill opened a location in Phoenix, and soon after, El Paso, Texas and Albuquerque, New Mexico. With such a strong sales background and a great relationship with the manufacturer, Bill and Susan grew the company to exceed $10 Million in annual sales. Shortly after opening in Phoenix, Bill met Ron Shortt, His account rep for the Arizona Republic/ Phoenix Gazette.
Since then, Bill opened a location in Phoenix, and soon after, El Paso, Texas and Albuquerque, New Mexico. With such a strong sales background and a great relationship with the manufacturer, Bill and Susan grew the company to exceed $10 Million in annual sales. Shortly after opening in Phoenix, Bill met Ron Shortt, His account rep for the Arizona Republic/ Phoenix Gazette.
Services
Johnny started working on the crews as a helper right out of high school. Over the past few years, he has proven to be an asset to our team with his incredible work ethic and ability to make customers happy. He now heads up our service department and has a very promising future here at Desert King Windows.
Desert King Windows has installed both windows and doors in over 15,000 different homes. Our satisfied customers recommend us to their loved ones that hire us to do their window and patio door replacements. We also offer free in-home estimates and can answer any question you may have about energy-efficient vinyl windows or patio doors.
Imagine sitting in your home in the blazing heat, simply begging for an escape from the weather outside. Now, imagine having. A window is so much more than a clear piece of glass surrounded by a border and placed in a home. Just as every home has a soul and distinct originality, windows have a certain level of uniqueness that can either be.
Desert King Windows has partnered with top financial lenders to help you get the most out of your home improvement project. With enhanced offers and simplified plans you understand, we are confident we can help you get the most out of your new window system while still having a low budgeted monthly payment.
We know that once you have had our courteous, professional installers out to install your new windows, and you have started saving on your energy bills, you're going to start talking. We at Desert King Windows like to encourage our customers to do so. For every person you refer to us that buys, we will pay you $150!
Reviews (11)
Ryan S.
Nov 30, 2021
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We originally ordered new windows for our house from Desert King Windows in February 2021. Yes, this was the year of supply chain woes. Desert King promised us our windows by April. The actual installation came in late June.
When the installers arrived with our new windows, the patterns were not what we were expecting. They had told us they would match the old pattern as closely as possible. One of the windows they installed had three panels, one of which had a different pattern from the other two (see picture). None of the patterned windows we received matched the others.
We came to an agreement
When the installers arrived with our new windows, the patterns were not what we were expecting. They had told us they would match the old pattern as closely as possible. One of the windows they installed had three panels, one of which had a different pattern from the other two (see picture). None of the patterned windows we received matched the others.
We came to an agreement
Deborah O.
Nov 20, 2021
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The installers, Nick G and Anthony M were five star. They were prompt, efficient, polite, and very eager to please me as their customer. The windows look fantastic. The over all experience loses a star since it took 4 months between purchase and installation. Granted, some of that could have been supply chain issues, however one of our windows is still not installed because it came with a vertical open instead of horizontal like the other windows. Also, we have yet to receive any screens. Overall, a very good experience assuming we don't need to wait much longer for the rest of the order
Michelle L.
Sep 23, 2021
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Jason N.
Jul 15, 2021
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Similar experience to another reviewer. This was not the first time purchasing custom window upgrades as I've had with a previous property in California(which went hassle free) I went with them because the price seemed reasonable compared to another competitor. The salesman promises you all these things and once the deal is close you get almost zero support. I ordered in February and it took until June before they came and installed after numerous delays due to manufacturing.
Even after the install it turns out I'm missing 3/5 window screens and the window screens I have were made poorly
Even after the install it turns out I'm missing 3/5 window screens and the window screens I have were made poorly
Kelly O.
Jun 23, 2021
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I ordered windows and doors that averaged $1,800 each in November 2020. I was told it would be 6 to 8 weeks for installation. My windows were installed in April 2021, but before that, I was told one window was not manufactured properly (two panes are touching each other) and was given a choice to wait for the whole installation or to install all but the faulty window now and the other later. I asked them to wait for the whole installation. When they called a month or two later to install, I assumed the window was replaced. When they installed my windows, only then did I learn they never did replace
Robin F.
Apr 29, 2021
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Ellen M.
Oct 17, 2020
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I couldn't be more pleased with the quality of the door and windows and the professionalism of the two men who installed them. They arrived on time, wore masks, kept us informed of the status of this big job, and cleaned up after themselves.
This job was scheduled for installation in April but with the pandemic got pushed back. Then, my family's summer travel caused another delay. The company worked with us and was most accommodating. I highly recommend Desert King Windows.
This job was scheduled for installation in April but with the pandemic got pushed back. Then, my family's summer travel caused another delay. The company worked with us and was most accommodating. I highly recommend Desert King Windows.
Alice B.
Jul 07, 2020
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We ordered new doors January 15th...the front double doors were partially installed on March 31st...one of the doors is already losing the rubber seal on the bottom of the door...the front doors needed some additional materials for the installation to be completed but we still do not have this job completed...we had an appointment on June 29th only to receive a call that morning they would not be able to come which is the only time this company seems to have time to call.
The back door ordered originally was the wrong size and had to be reordered...they had already removed the door trim so we
The back door ordered originally was the wrong size and had to be reordered...they had already removed the door trim so we
Andre P.
Mar 06, 2020
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I had multiple quotes and desert king was more reasonable than most. The sales staff was professional, and honest. I bought what they called renters windows and they are amazing. My patio door has a built in doggie door and it is amazing. The installation was clean, smooth and professional. I paid when job was complete and couldn't be more satisfied. Thank you all so much. A Plaut
Mike S.
Feb 09, 2020
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Let me start by saying: world class customer service. As a company they are 5 stars! The windows weighed down my review, and I would reorder again.
I had a few vendors come out for quotes and selected Desert King Windows based on their quality and rating with the BBB. They weren't the cheapest and not the most expensive. I had all the windows in my house replaced.
Pros:
Customer Service - company responds right away to messages
Installers did a great job with install and clean up
Quality is good
Windows open a lot easier than original ones
Cons:
Noise level no different than my older single
I had a few vendors come out for quotes and selected Desert King Windows based on their quality and rating with the BBB. They weren't the cheapest and not the most expensive. I had all the windows in my house replaced.
Pros:
Customer Service - company responds right away to messages
Installers did a great job with install and clean up
Quality is good
Windows open a lot easier than original ones
Cons:
Noise level no different than my older single
Razvania S.
Aug 30, 2019
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Let me tell you! These guys are absolute professionals! From Steve, the sales manager to Juan and his crew, they're were above and beyond! My windows were 23 years old and what a change with these new ones! From esthetics to energy efficiency, they're great! Can't beat the lifetime warranty! The windows arrived much earlier than anticipated and initially I was quoted it would take two days to have them installed, but Juan and his guys worked their magic and did it in one day.
Thanks guys! I honestly highly recommend your company!
Thanks guys! I honestly highly recommend your company!
