Home delivery and installation of appliances and electronic equipment, at any time and day that is convenient to you, 7 days per week. Call or email us today for a detailed quote and to find out how FGO can provide the perfect delivery for your customers. FGO Logistics is the premier Final Mile delivery solution for furniture, appliances and electronics in the United States.
Our fleet of over 500+ late model vehicles completes approximately 3,400 deliveries every day, 7 days a week, 1.2 million deliveries per year! Distribution, dedicated and on-demand capabilities bring an extra dimension of services that complement our 98% on time success in the Last Mile delivery vertical.
Our fleet of over 500+ late model vehicles completes approximately 3,400 deliveries every day, 7 days a week, 1.2 million deliveries per year! Distribution, dedicated and on-demand capabilities bring an extra dimension of services that complement our 98% on time success in the Last Mile delivery vertical.
Services
FGO was founded in 2005 with a vision to provide the "The Perfect Delivery". The company quickly realized our biggest asset is the impression our delivery specialists make on the end customer, otherwise known as our "customer's customer". Starting with one truck and an office above the garage, FGO systematically expanded to ~600 trucks today.
Josh has been involved with the company since the start in 2005. We were very excited when Josh joined our team after spending the last 20 years working in various positions for other 3PL companies. Josh brings the ideal mix of experience to our team with working knowledge of both the key customers in our area but also with the relationships he has built over the years.
FGO Logistics has built its foundation providing superior home delivery services. Our focus on recruiting the best delivery specialists in the market and maintaining quality equipment ensures we will be on time and look good. From simple threshold deliveries to complex staging and white glove deliveries, FGO is the first choice for customers who want to extend their brand values through the home delivery experience.
FGO Logistics provides White Glove Delivery for those customers and products where the utmost care is required. Whether this pertains to furniture, appliances, fitness equipment or electronics, FGO can provide the services that you and your customers require. White Glove is also perfectly suitable for situations where the ability to extend your company's brand values into the home of your customers is important.
At FGO we understand that you cannot plan for everything. When critical shipments need to be delivered quickly and reliably, count on FGO On-Demand Services. Our daily dispatch of 500+ delivery trucks creates a comprehensive "net" of coverage in the United States. We are able to capitalize on this efficiency for you by having more equipment, in more places than any of our competitors.
Reviews (22)
Alexis Guzman
Jan 24, 2022
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TOP WORST COMPANY TO DEAL WITH!!!
Employees always missing money of paychecks, they steal every 3rd man, that we supposed get paid when we make a heavy delivery, people work for that, that’s why we do not pay for damages in customers homes or whatever else we destroy, because they supposed pay it with the money they steal from us all. Plus people don’t even get paid for damages. They just keep the money!! I wouldn’t recommend this company what so ever.!!!
Employees always missing money of paychecks, they steal every 3rd man, that we supposed get paid when we make a heavy delivery, people work for that, that’s why we do not pay for damages in customers homes or whatever else we destroy, because they supposed pay it with the money they steal from us all. Plus people don’t even get paid for damages. They just keep the money!! I wouldn’t recommend this company what so ever.!!!
Ibrain Penton
Jan 19, 2022
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They are a very vas Company they have abusive policies such as the comunist system,they do not accept claims and that is why they make contracts since they are so Bad that, they do not have responsibility with their workers,who enslave them;they also do not allow claims, you just to have to do what they say for that they will never have 5 Stars as a Company as long as they have abusive and discriminatory people in their facilities,they are a shame for the democracy of EEUU 🇺🇸
Juliana Jackson
Jan 13, 2022
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DO NOT DO BUSINESS WITH THEM!! Read the reviews. We purchased an appliance from Best Buy and they were the third party company that was supposed to deliver and install. Our appointment time came and went with no call, no show and not an update ever. They do not answer their phone or voicemails. Best Buy wasnt even able to get ahold of them for DAYS to cancel our order. The other reviews on here state they steal out of homes, damage property, damage cars and furniture and do not take ownership for their mistakes.
Leigh & Corey P.
Jan 05, 2022
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Horrible customer service. Worst delivery service ever. They lie in order to get off work early on Friday, which is what they just did to us.
They told us 1-3 delivery time frame, and then that morning changed it to 3-5. No problem, we adjusted our day. At 11 am they called and said they are close by. I was 2 hours away since they told us 3-5. They said they okay would be there between 3-5. Then they claimed there was snow in the driveway and they could deliver. Meanwhile we had the driveway completely cleared by 2:30 in time for the correct delivery window. We sat around waiting for them. They
They told us 1-3 delivery time frame, and then that morning changed it to 3-5. No problem, we adjusted our day. At 11 am they called and said they are close by. I was 2 hours away since they told us 3-5. They said they okay would be there between 3-5. Then they claimed there was snow in the driveway and they could deliver. Meanwhile we had the driveway completely cleared by 2:30 in time for the correct delivery window. We sat around waiting for them. They
David Levy
Jan 04, 2022
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Kristin Harris
Jan 02, 2022
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Tim Lam
Dec 22, 2021
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I concur with the review below - this company is TERRIBLE in Georgia. Delivery men left the old appliance outside my home. They were supposed to haul it away. When I called FGO - they told me that it was left because it was infested with insects??? The real reason they left it was because the delivery men were lazy.
Terrible company with terrible reviews.
Terrible company with terrible reviews.
Dustin Guwin
Dec 13, 2021
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FGO contracted a team to deliver a couch I'd purchased at Rooms To Go on 11/23. They did so but, while leaving, hit my mailbox with the truck's mirror, knocking it over, and drove off without telling me. Luckily, the neighbor had doorbell cam footage.
A police report, an R2G claim, and three phone calls later, and I received email correspondence from FGO on 12/14 requesting a statement and photos, with the promise of resolution within 3-5 business days.
It's now two weeks later, a month and a week since the incident, and FGO is ghosting me: the woman to whom I emailed my statement and photos
A police report, an R2G claim, and three phone calls later, and I received email correspondence from FGO on 12/14 requesting a statement and photos, with the promise of resolution within 3-5 business days.
It's now two weeks later, a month and a week since the incident, and FGO is ghosting me: the woman to whom I emailed my statement and photos
Stacey A.
Dec 05, 2021
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This delivery company is horrible they are not reliable, liars & very rude. i purchased a refrigerator from best buy this company was suppose to deliver on saturday between 7-1pm the driver said they could not find my address, i calls the driver and he hangs the phone up on me when i am him giving the directions to my address, spoke to his manager jose perez who goggle and seen my address for himself clear as day and promised me my delivery the next day sunday between the hours 12-2 know one called or came on sunday. i called jose (manager) he does not pick up. this company is the worse please
Leah Rosch
Dec 01, 2021
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They were to install a new refrigerator, bought from AJ Madison, but neither of the two guys had any idea what that involved! After plugging it in, they didn’t even know how to turn it on. Adding insult to injury, while i was sweeping and wiping the floor in preparation for the new fridge—one of the guys rifled through my purse, which was closed but on a nearby chair, found my wallet, took out all the cash and returned the wallet to the wrong compartment in my purse. When i went to tip them—for the delivery, at least—I was shocked to see i’d been cleaned out! Just cash, nothing else
R. R.
Oct 27, 2021
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April Pardo
Jul 13, 2021
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It took 3 awful times to get my delivery. First time, they scheduled but didn't have the product. 2nd time, delivery guy didn't want to do it so he whined, made up lies and left without saying anything. 3rd was a real charm too, okay not really. Guys delivered, took my french door off the hinges, left new appliances without leveling them, said- I'll be right back and got in their truck & left. I called them and the driver said, we're already 15 minutes down the road to which, I replied, but you haven't finished the job. He proceeded to hang up on me!
I suggest before agreeing to delivery, that
I suggest before agreeing to delivery, that
Elizabeth D.
Jul 13, 2021
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Keenan L.
Jan 16, 2021
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I am extremely appalled with the level of service received from FGO Logistics. FGO delivered a sofa from Rooms to Go and damaged property within my home. This event occurred in July 2020 and I have been trying to get this damage paid since July. No one from FGO Logistics has been helpful. Initially, I was talking to Theresa Coley to resolve my damage claim but she has been very unprofessional. Initially, she said the claim would be processed for $200 then she made herself unavailable and refused to return my phone calls and emails. I have submitted the quote for repairs to her and several other
Melissa K.
Jun 19, 2020
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Similar experiences to others. Flooding due to a faulty installation of a washing machine bought from Best Buy.
Will never buy from Best Buy again since they subcontract out to incompetent vendors.
No one will take responsibility, fix the washer, or respond to the claim issued.
Now we have water damage, no washer and added costs. Painful.
Will never buy from Best Buy again since they subcontract out to incompetent vendors.
No one will take responsibility, fix the washer, or respond to the claim issued.
Now we have water damage, no washer and added costs. Painful.
Paula C.
Feb 10, 2020
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I would have rated ZERO stars but I had to pick something. Our issues started with FGO Logistics on October 10th 2019. We purchased furniture from Ashley Furniture and FGO is their delivery company.
The furniture was delivered on 10/10 and the delivery men broke our floor lamp (we purchased this several years ago for $300).
I phoned Ashley Furniture and they gave me the phone number for FGO and said that they have to take care of reimbursing me for the lamp.
Needless to say, after countless phone calls and sending numerous emails my lamp has NOT been replaced. The best advise I can give you
The furniture was delivered on 10/10 and the delivery men broke our floor lamp (we purchased this several years ago for $300).
I phoned Ashley Furniture and they gave me the phone number for FGO and said that they have to take care of reimbursing me for the lamp.
Needless to say, after countless phone calls and sending numerous emails my lamp has NOT been replaced. The best advise I can give you
Jennifer R.
Oct 29, 2019
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Would give no stars if I could. In June of this year, the company delivered a stove purchase. In the process, they damaged our refrigerator. Note that this refrigerator was less than 1 year old at the time. The driver took pictures of the damage. Sent them to his supervisor (well, he SAID he sent to his supervisor). I called a week later for follow up to get a resolution. Here it is.... end of October and still nothing but transferred to this person, that person, company reorg, "he doesn't work here anymore", "I'll get back to you this week" and lie after lie
Eric R.
Apr 29, 2019
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This company is terrible! Best Buy used them to deliver and install a new washing machine; however, FGO just left the drain hose on the floor (and not into the drain) so it flooded our condo and the unit below us. I submitted all of the requested paperwork for repairs but have been getting the run around now for 2 months. This company has the worst customer service and takes zero responsibility for their actions.
Jim B.
Jul 06, 2018
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I am writing this email in utter frustration. The amount of time and energy I have invested into a dishwasher purchase over the last 24+ hours is baffling!
We purchased a dishwasher from Home Depot Online on 6/25/18. The delivery and installation was scheduled for 7/5/18. The day before the delivery we received a phone call stating our delivery was scheduled for 7/5 between 8-12 am, we also checked online at Homedepot.com and delivery status was that time frame as well. The morning of 7/5, we called the delivery company, FGO Logistics to confirm the hours of delivery. They confirmed the
We purchased a dishwasher from Home Depot Online on 6/25/18. The delivery and installation was scheduled for 7/5/18. The day before the delivery we received a phone call stating our delivery was scheduled for 7/5 between 8-12 am, we also checked online at Homedepot.com and delivery status was that time frame as well. The morning of 7/5, we called the delivery company, FGO Logistics to confirm the hours of delivery. They confirmed the
Thomas Z.
Mar 26, 2017
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Mariya D.
Aug 01, 2016
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Worst company and/or moving service I have ever used. They not only delivered my furniture late and have zero communication skills they also broken all my furniture and then disappeared refusing to put in an insurance claim for the broken items. Their very young and inexperienced delivery guys asked me not to file an insurance claim because then it would get taken out of their pay. Don't ever ever ever use them!
Scott R.
Jul 07, 2016
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Inconvenient delivery times, and stubbornness / unwillingness (i.e. take it or leave it attitude) to accomodate desired times.
I was charged a fee to have my existing fridge removed. When FGO's delivery people arrived, they insisted on taking away all of the accompanying shelves, which I had removed for my own needs. Obviously, this is a scam so they can reburbish and then re-sell my existing fridge.....and yet I had to pay for the privilege of this rip-off.
SUGGESTION: If this company or the originating appliance store is charging you to remove your existing and unwanted appliance, I
I was charged a fee to have my existing fridge removed. When FGO's delivery people arrived, they insisted on taking away all of the accompanying shelves, which I had removed for my own needs. Obviously, this is a scam so they can reburbish and then re-sell my existing fridge.....and yet I had to pay for the privilege of this rip-off.
SUGGESTION: If this company or the originating appliance store is charging you to remove your existing and unwanted appliance, I
