Laurel Hill Automotive & Tire provides quality car care in Norwich, CT. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Norwich and surrounding areas. The technicians at Laurel Hill Automotive & Tire employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
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Mark has been a technician for the last 30 years. He has worked at different dealerships and repair shops across South Eastern Connecticut and really knows his stuff. He is ASE certified and is the person who makes our operation possible. His biggest goal is to maintain honest and fair prices for your car care needs.
Our auto repair shop is conveniently located in Norwich, Connecticut. Our quality ASE (Automotive Service Excellence) certified mechanics at Laurel Hill Automotive & Tire employ today's latest automotive technology and are equipped to handle all major and minor auto repair services on foreign and domestic vehicles.
The air conditioning unit in your vehicle operates similarly to a refrigerator. Your vehicle's air conditioning unit is designed to move heat from the inside of your car to outside of it. The refrigerant carries heat. In modern cars, refrigerant is a substance called R-134a. Older cars' refrigerant is called r-12 freon, which is more expensive and difficult to find than R-134a.
Brakes are pretty much the most important safety device on your car. If you've ever partially lost your brakes in the past, you'll agree that it's not something you want to experience again. Inspecting your brakes twice a year for wear and damage can protect you and your passengers. Additionally, it will also help save you money by catching any damage before it becomes too costly.
The best way to prevent long-term and costly problems with your vehicle is to keep up with its preventative maintenance schedule. One major key to successfully making sure you are doing all you need to do is to read your vehicle's owner's manual. Regardless of your vehicle's make or model, its owner's manual will contain a maintenance schedule.
Reviews (10)
Chris Fernald
Jan 22, 2022
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Alicia Wessel
Dec 31, 2021
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I requested an appointment online and received a call back to schedule the appointment for that day about 30 minutes later. Brakes were done within 3 hours. I asked if they could also check the exaughst, but they let me know it was a wheel bearing issue. My car was ready around 1pm the next day and I couldn't be happier. I'll be coming back for all my car service.
Lu-Ann Brown
Nov 03, 2021
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Positive: Professionalism, Punctuality, Quality, Value
We were extremely happy with the work that was done. It was a seamless process working with this professional team. Also like the follow up to make sure that everything was right. They kept us informed thru every step of the process. We will certainly use you again. Thanks Ernie
Services: Steering/Suspension, Wheel alignment
We were extremely happy with the work that was done. It was a seamless process working with this professional team. Also like the follow up to make sure that everything was right. They kept us informed thru every step of the process. We will certainly use you again. Thanks Ernie
Services: Steering/Suspension, Wheel alignment
Timothy Shephard
Aug 05, 2021
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Kara Douchette
Jul 15, 2021
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Hatun Biyikli
Jul 03, 2021
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Laurel Hill Auto will be the ONLY place I will ltake my car as long as I live in CT. My father was a mechanic before he retired so I have a pretty high standard for what I expect in car repair. Laurel Hill Auto has been the only place since my dad's retirement that has met my standards. Their service is quick, efficient, and professional. Most importantly, they don't look to nickel and dime you and won't go around manipulating you to pay more for stuff you don't need. MARK IS HONEST and clearly cares about his customer base and his profession. Thanks for all that you do, guys!
Tracey Jones
May 26, 2021
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Kevin Fisher
Apr 01, 2021
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Laurel Hill Automotive treated me, like a King! I went in there, for my first Service, since purchasing my 2017 Ford Explorer...My vehicle had 14,000 miles, when I bought it, now has 20,000. Mark treated me decently, respectfully, and did NOT assume I knew nothing, about my own vehicle's maintenance schedule, and recommendations! He took care of my vehicle, and got me back, on the road, in about an hour's time...This place STAYS busy, all day long, so I HIGHLY recommend making an Appointment, for Service!
Well done, to Mark, and the Team, for taking me on, as a New Customer, yet making me feel
Well done, to Mark, and the Team, for taking me on, as a New Customer, yet making me feel
J. B.
Mar 27, 2021
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Went in there for an oil change initially, Toyota truck with an engine light on for two codes:right front speed sensor and p420, no leaks. Just to be clear I've had 2 separate mechanics look at the truck about those codes. Truck was driving solid.
Came out with a bill of $1867, 3 leaks: transmission, power steering, and coolant. Truck feels shaky.
They replaced the intake manifold gasket for a $120 for the part where the original Toyota part is $28. They also replaced valve cover gaskets, engine belt, spark plugs, brake pads and rotors (NOT calipers), power steering pump drive belt, rack and
Came out with a bill of $1867, 3 leaks: transmission, power steering, and coolant. Truck feels shaky.
They replaced the intake manifold gasket for a $120 for the part where the original Toyota part is $28. They also replaced valve cover gaskets, engine belt, spark plugs, brake pads and rotors (NOT calipers), power steering pump drive belt, rack and
Nessa
Mar 16, 2021
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I hate to post a negative review when the ppl are there are really nice, but I also need to post my experience and warn others. I went there being proactive to get my radiator flushed out. I was told that they couldn't do it because there was a leak in the radiator. I had the car for about 6 months and NEVER had to replace anti freeze, no leakage in my driveway. They gave me a $500 quote. After having a really expensive experience w/ them previously, I declined. Wanted a 2nd opinion. Here's the kicker. My heat has not worked since I got the car back THREE MONTHS AGO. not only that, but they BROKE
