Our commitment to excellence in all that we do began in 1966 when Bob Ast founded Shasta and was soon joined by his brother Skip. Today, Shasta is Arizona's most experienced pool builder and the valley's only Master Pools Guild member, delivering innovative outdoor environments that are built to last with Skip, his son Jeff, and his grandson Skip III carrying on the family tradition.
A perfect choice for those who cherish quality time at home with loved ones, you can trust Shasta to help create the ideal backdrop for beautiful memories. Whether you're looking to build a new, custom swimming pool, remodel an existing pool, schedule service or meet with our commercial sales team, we hope you'll think Shasta first.
A perfect choice for those who cherish quality time at home with loved ones, you can trust Shasta to help create the ideal backdrop for beautiful memories. Whether you're looking to build a new, custom swimming pool, remodel an existing pool, schedule service or meet with our commercial sales team, we hope you'll think Shasta first.
Services
That is the one word that I would use to describe each and every person that we came into contact with from your company! From new pools and remodeling to service and commercial projects, we're here to answer any questions or concerns you may have. The entire pool industry is dealing with longer than usual wait and build times.
Since 1966, Shasta Pools has been committed to being the only resource you'll ever need when it comes to your swimming pool. Our comprehensive range of services are unmatched in the industry and offer many Shasta exclusives, including our 5 Year Base Warranty and in-house Extended Equipment Warranty.
Shasta Pools provides a full range of services to meet your needs. Some of the services we provide include equipment repair or replacement, filter cleanings and cartridge replacement, pool light replacement, heater installations and automation. For a full list of services please see below.
Contact the experts at Shasta Pools Service & Repair today to learn more about how we can help keep your pool running efficiently, ultimately giving you the best swimming experience possible.Arizona's high temperatures, low humidity and UV degradation can wreak havoc on your pool equipment if it's not properly maintained.
Contact the experts at Shasta Pools Service & Repair today to learn more about how we can help keep your pool running efficiently, ultimately giving you the best swimming experience possible.Arizona's high temperatures, low humidity and UV degradation can wreak havoc on your pool equipment if it's not properly maintained.
A place for the special moments. A place for morning coffee and evening sunsets. A place for fun. However you envision your backyard, Shasta Pools has been working together with homeowners just like you for more than 50 years to build pools that not only fit your unique lifestyle, budget and vision, but also provide lasting beauty and value with the longest warranties in the industry.
Creating the backyard you've always wanted, one where you will make endless memories your entire family will cherish, is a top priority at Shasta Pools. And we're dedicated to being transparent in everything we do--which is why we don't want to mislead you by just putting a price tag next to a pretty picture.
Reviews (18)
B. F.
Jan 03, 2022
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Shasta pool crew along with Dave, Doug, Greg and Janet all coordinated with our landscaper, Pablo's Landscaping and created a yard better than we ever could ever imagine! Thanks to the excellence and superior quality and service!
This is my 3rd Shasta pool. I keep up with pool maintenance and with a pool guy thru Shasta and little things get noticed and handled immediately.
Shasta pool technology is getting better and more efficient after this third pool , I noticed the quiet motor and salt water technology is so advanced from 20 years ago!
I moved in this new home in July and this time
This is my 3rd Shasta pool. I keep up with pool maintenance and with a pool guy thru Shasta and little things get noticed and handled immediately.
Shasta pool technology is getting better and more efficient after this third pool , I noticed the quiet motor and salt water technology is so advanced from 20 years ago!
I moved in this new home in July and this time
Allison G.
Dec 29, 2021
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RUN! As other reviewers have noted, Shasta is unable to provide an acceptable standard of service at this time. I am very disappointed to have to write this review. We signed our contract back in April of 2021. By fall, having been unable to get a response from Shasta regarding a layout problem, I called Shasta and asked to cancel the whole job because I was frustrated with the poor communication and customer service. I was reassured the change that was needed wasn't an issue and we moved forward. It is now 8 months past our contract signing and the dog hasn't even started-but what really
David T.
Dec 23, 2021
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We set up a contract in June of 2021 and were told that the pool would be started in October 2021. Then it was moved to November 2021 and then December 2021. Now the scheduling people don't know what they are doing apparently. We ordered an deck extension and they were getting ready to do the tile. No deck extension yet. They though it was already done. Now it's been about two weeks, nothing more is being done. I'm so glad we didn't pay any more on this. We're very frustrated. There needs to be more followup.
Corrinn Garza
Dec 05, 2021
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Positive: Professionalism, Quality, Responsiveness
Gary Vasko was professional, easy to speak to, always available for questions, and responded quickly to our requests. All the crews sent to our home were courteous, consistent, and clean. From the remodel designer, Matthew McMacken to Gary Vasko, we could not have asked for a better team to help us get our pool back.
Services: Pump repairs & installation, Design, Remodelling
Gary Vasko was professional, easy to speak to, always available for questions, and responded quickly to our requests. All the crews sent to our home were courteous, consistent, and clean. From the remodel designer, Matthew McMacken to Gary Vasko, we could not have asked for a better team to help us get our pool back.
Services: Pump repairs & installation, Design, Remodelling
David Rebeske
Nov 27, 2021
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Overall it’s been very positive! Given the environment, the delays were not bad at all, and the communication was outstanding all the way through. So we were never left wondering what’s next or when. It was easy to plan for any on-site work that needed us to be present or arrange parking etc. With the exception of a small leak behind the skimmer (which has already been addressed) the quality is perfect on install. We’re super happy with the final product!
Chili Pepper
Nov 25, 2021
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Shasta put a pool, hot tub and fire pit in our back yard. Our sales guy, AJ, took time and listened to what we wanted, then used his system to create it for us right there..it was awesome! The software was top notch-- we could see how it was going to look and AJ had great recommendations for us. Our supervisor, Paul, was responsive and knowledgeable--the quality of the work is stellar and we are so happy with it! Of course, with all the insanity going on right now, there were delays, but that's not Shasta's fault. We highly recommend Shasta to anyone wanting to do a pool, hot tub and or fire pit
Barb Lindon
Nov 13, 2021
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Response to the owners response. We are at 11 months and you’re right you did come out and do the electrical, thank you very much. But you did it without a permit because my permit expired in September and no one followed through in getting it renewed. You did plumbing without a permit, you did electrical without a permit, and now I sit and wait again to get my pool completed. You had to re- apply for a permit and they didn’t catch it until you went for an electrical inspection, who the heck is running this company? I had to cancel my kids birthday party because all I have is a dirt hole, I
Alan F.
Nov 03, 2021
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Long story short. Pool purchased in 03/07(quite expensive). Also purchased the Lifetime Master Warranty(also quite expensive ) which is supposed to FULLY cover Pumps, In floor cleaning system, plumbing, valves etc.... Well, after all this time, the pump seizes. Called service immediately and was told that what should cost a $65 service fee is going to cost me $1399. + $65. service fee. I do not fault the CS ladies following instructions. But I'm being completely blown off by management. I was also told that service would NOT be available until mid to late Dec (Nov 1 when I called) AND if I
Steph C.
Oct 03, 2021
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We signed our contract in February 2021 and were told that they were experiencing longer turnaround times than normal, but we could expect to be completed by the end of August/beginning of September. Here it is, the 2nd of October, and all we have is a hole and a ditch in our backyard. The only communication we get is a weekly email stating they are still waiting on a date for plumbing installation and will let us know when they have one. This is extremely frustrating and disappointing. I understand that covid has caused problems for everyone, but I have friends who have their pools (with other
Teresa W.
Sep 12, 2021
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William S.
Sep 02, 2021
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Building my second Shasta pool in past 15 years. 1st was a remodel in 2006. It's critical to have a well established pool builder who stands behind their work. A warranty isn't worth much if the builder is under capitalized and won't be around after the next economic downturn. My latest pool is a new build in Sun City. The team is communicative and responsive to changes that pop up during the project. The pandemic has made all construction a challenge, but Shasta's subcontractor partners are similarly well established, as evidenced by the same family owned tile company
Lisa S.
Aug 25, 2021
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We signed a contract with Shasta Pools in February 2021 and told completion by August 2021. We have a hole in the ground that has nothing being done for weeks and now told we won't have plumbing until October. We're getting the run around, our contact person has little concern for how it inconvenienced us and seems to only know how to read off a script. We've invested a small fortune for this and have a mess in our back yard. I'm tired of hearing the excuse, it's because of Covid. If they're taking on too many clients to fill the order, then they need to re-evaluate
Norma Ball
Aug 15, 2021
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The first time we used Shasta Pools was at our old address, 3 years ago. Everything was fine. It's like a different company now. We understand that supply is low on some things, labor issues etc due to COVID - we get it. However, this excuse cannot be the reason they now have horrible service. We purchased this house in 2020, they promised 90 day or so turnaround. Well it's been 5 months and all we have is a cement hole with a little rim of tile and a big mess of a yard. Meanwhile, our neighbor, who moved in 5 weeks after we did, has her completed Shasta Pool. Why? I know why. She called Shasta
Robert Council
Jun 06, 2021
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E. A. B.
Sep 27, 2020
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We are past shotcrete and the form for the deck that went pretty well. The project coordinator reached last last week to inform my that a $700 deck drain is holding up the project.
We signed the contract 111 days, 77 work days, 15.4 weeks ago... I can order the drain on Amazon
Not much to do except the poor explanations and continue to wait on the final touches.
Shasta wants final payment BEFORE the interior finish and clean up. What do you think?
We signed the contract 111 days, 77 work days, 15.4 weeks ago... I can order the drain on Amazon
Not much to do except the poor explanations and continue to wait on the final touches.
Shasta wants final payment BEFORE the interior finish and clean up. What do you think?
Cathy Hozian
Aug 17, 2020
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Jordan Waibel
Nov 19, 2019
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Michelle Whipkey
Jul 05, 2019
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We absolutely love Shasta pools. Everything about our experience was spot on ,we had no issues and if we had questions they were answered in a very timely matter. I could go on and on about how great Shasta is. We dealt with Chris and Jordon at the surprise location and on the construction side of it was Leya and Greg. Absolutely wonderful people and I'll say it again,a spot on experience. Our contractors were awesome . When they gave us a time that they would be there they were there that day. The contractors absolutely took pride in everything they did and we're happy to be there. They were all
