I'm Tim Klenk, the CEO and Founder of Master Tech RV and Custom Coach. Over the years I have developed strong relationships with major RV manufacturers such as Monaco, Newmar, Blue bird, Country Coach, Keystone, and many others. In the beginning of my career I was a Customer Service, Parts and Warranty Claims Manager at one of the largest RV manufacturers in the area.
I gained even more experience and depth of knowledge working in the manufacturing sector. With my leadership and a great crew, all departments excelled in performance and customer satisfaction. When the time was right, I made the tough decision to strike out on my own. In 1998, my wife and I purchased a property with large buildings to launch my own independent RV service business.
I gained even more experience and depth of knowledge working in the manufacturing sector. With my leadership and a great crew, all departments excelled in performance and customer satisfaction. When the time was right, I made the tough decision to strike out on my own. In 1998, my wife and I purchased a property with large buildings to launch my own independent RV service business.
Services
Home of the Invincible Roof (America's Premier & Maintenance Free, Lifetime Guaranteed Roof)!. Master Tech RV is now the oldest in the industry, most highly respected independent RV repair facility in the country located in Elkhart, Indiana. We specialize in Insurance and Warranty claims of all types, full RV renovation and remodeling, customization, and upgrades.
Ideal service for a complete RV physical to identify what is working well & what requires attention. Air conditioners operate more efficiently & perform better with the coils cleaned & filters changed annually. Perform annually to help keep appliances & accessories operating efficiently & provide trouble-free travels.
Aqua-Hot hydronic heating uses tubing to run hot liquid into heat exchangers that disperse heated air into living areas. An Aqua-Hot heating system makes your RV more comfortable by offering a quiet system that produces even, moist, fume-free heat and continuous, on-demand hot water. Our Exclusive Elite annual 32-point service has been proven to be the best way to keep your Aqua-Hot/ Hydro-Hot in top operating condition.
Aqua-Hot Heating Systems, leader in on- and off-highway vehicle hydronic heating, introduces a new program covering many of its Aqua-Hot and Hydro-Hot products that were manufactured over the past 30 years. The remanufactured Aqua-Hot system is given a new serial number. It includes many replacement components, such as the tank and cabinet.
At Master Tech RV, we will work with you to customize the interior to fit your visions of your dream coach! Ready to replace your carpeting? We have what you are looking for! From Tile to Karndean, we can help! By offering a wide and impressive range of colors, textures and finishes, you can create the looks that are unique to your RV and guaranteed to last for years of travel down the Road.
Reviews (6)
Joyce Yancy
Sep 15, 2020
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Two Dogs Biology
Jul 20, 2020
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Although they couldn't get a shipment of a 5th wheel pin box expedited within the 3 days of our stay in the area, Tim and Jack service/parts did everything in their power to do so. They were extremely professional and helpful in trying to make this work for us and also followed up with phone calls to update us on the status. Wish it would have worked out to give them our business!
James Schneider
Jun 22, 2020
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When we arrived in the area one zone of our Aqua Hot system wasn't working and we needed it repaired and serviced. Eventhough they had a backlog they worked us in fixed everything and had us on the road in a couple of days. Since we are fulltime they worked overtime on the first day so that we we could return to the RV Park for the night. Great service and fair prices. Big thanks to Broc & staff.
Small Town Constable
Sep 16, 2019
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Appears they have all the business they need because Jason in Parts sure didn’t respond back to my one call that finally got through and the two emails that were sent. At least it seems odd to me that they didn’t want my three grand parts order. Real disappointed with all departments’ voice mailboxes being full. A little time once a month cleaning them up would go a long way toward customer service availability. Hope others have better success getting a response.
Judy Jones
Jun 06, 2018
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9/1/18 we took our RV to a campground and became aware of some issues: The speedometer MT replaced earlier in 2018 for $1,000 was not working properly, the toilet would not flush, and a leveler was not working correctly. On 9/2 we had what we thought was an electrical fire in the RV, so we immediately drove it to MT. We had a scheduled appointment for 9/4. James said it would take 2 to 3 weeks to be repaired, and there was even a sign in the RV window stating "In: 09/01/2018 - Out: 09/14/2018."
On 9/13 my husband John called MT but got no return call. We hadn't heard from James by 9/24, so John
On 9/13 my husband John called MT but got no return call. We hadn't heard from James by 9/24, so John
Daniel Bray
Jun 03, 2015
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They over promise and under deliver, big time. This was our second visit to this shop. After the first time we promised ourselves we would NOT come back. After many promises, we decided to give it another go, and we regretted it. We scheduled our appointment two months in advance. We had a written list of the items we needed to be fixed. We asked multiple times if the RV would be finished on time. We actually gave them an extra week (@$90/day in a hotel) just to make sure all was complete. It was clear to us that they did not start working on it during the first two weeks. We didn't receive a single
