911 Restoration of Tahoe is run by a brother and sister team, Chris and Dana Poulin. Chris has provided window-cleaning services for the community since he was 18. When he was 21, he opened his own business. One of his first customers was a woman who still calls him to clean her windows twice a year, which is a major testament to his customer service.
Dana is a bookkeeper who is not afraid to get her hands dirty with mold, fire, and water damage restoration jobs. She has worked with many types of companies as their accountant and helped in the day-to-day running of these businesses. She puts that success to work in the family water damage restoration company to ensure a stable business that provides exquisite service to their customers.
Dana is a bookkeeper who is not afraid to get her hands dirty with mold, fire, and water damage restoration jobs. She has worked with many types of companies as their accountant and helped in the day-to-day running of these businesses. She puts that success to work in the family water damage restoration company to ensure a stable business that provides exquisite service to their customers.
Services
The water damage team at 911 Restoration of Tahoe is determined to make your well-being our number one priority when our staff is called to remediate a home disaster. Our specialists ensure that they will provide homeowners with the highest quality customer service experience in the industry, no matter how big or how small your emergency may be.
Home floods can happen anytime, anywhere. However, if it ever happens, homeowners can feel safe knowing that the water damage restoration techs in Tahoe at 911 Restoration Tahoe are available 24/7/365 in order to protect them every single day of the year.
Our water damage experts in Tahoe have many years of experience working in the home restoration industry and our team is licensed, bonded and insured to get the job done correctly the first time around.Property owners should be especially wary of property damage during these winter months. Natural disasters such as snow storms and ice dams can potentially have you needing unplanned water damage restoration services.
Our water damage experts in Tahoe have many years of experience working in the home restoration industry and our team is licensed, bonded and insured to get the job done correctly the first time around.Property owners should be especially wary of property damage during these winter months. Natural disasters such as snow storms and ice dams can potentially have you needing unplanned water damage restoration services.
If you own property in the beautiful Lake Tahoe area, a sewage backup can be a nasty surprise. Dirty, smelly water inside your home or business drives away customers and compromises the safety of everyone involved. Sewage backups in Tahoe usually occur because of a clog that builds up over time inside your plumbing system, but a sewer or septic tank backup can also cause spills.
Homeowners need to be aware of the chances of a fire causing structural damage, and with the fire restoration contractors in Tahoe at 911 Restoration of Tahoe standing by you can be sure that you have access to the best help in the industry.
Our representatives will dispatch crews to your home at your earliest convenience after a fire emergency has occurred, so you can stay calm knowing our repair workers will be there soon after the fire department has deemed the property safe to reenter.
Our representatives will dispatch crews to your home at your earliest convenience after a fire emergency has occurred, so you can stay calm knowing our repair workers will be there soon after the fire department has deemed the property safe to reenter.
When homeowners discover that a pipe leak has flooded their home they can call the disaster restoration Tahoe pros at 911 Restoration of Tahoe any time and we will be there within 45 minutes. Getting your home as dry quickly, is the best way our licensed, bonded and insured disaster restoration techs in Tahoe can reduce structural damage, minimize destroyed possessions and stop mold growth.
Reviews (3)
Loreen Major
Jul 01, 2021
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911 Restoration and in particular Chris Poulin GM is truly the most professional, responsive and caring company I have ever worked with.
I found myself in a very unpleasant situation having discovered mold in my apartment. I called 911 Restoration based on the reviews and Chris immediately returned my call, let me know he was just finishing a job at the other end of town and that he would be over in an hour. Chris called as he was on his way and arrived within 45 minutes from the time I initially called. He thoroughly inspected my apartment, offering information and advice while taking measurements
I found myself in a very unpleasant situation having discovered mold in my apartment. I called 911 Restoration based on the reviews and Chris immediately returned my call, let me know he was just finishing a job at the other end of town and that he would be over in an hour. Chris called as he was on his way and arrived within 45 minutes from the time I initially called. He thoroughly inspected my apartment, offering information and advice while taking measurements
Clint Joaquin
Nov 05, 2018
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These guys are the best! After coming home on a Monday evening to an overflowed toilet with water everywhere, I called 911 Restoration Tahoe immediately. Chris the owner called back very quickly within a half an hour and came over to my house shortly after that. Chris and his crew went to work right away, calmed me down and stabilized the situation. He explained the process for the next few days and got everything cleaned up. They’re also proficient with insurance companies which helped that process a lot too. Big THANK YOU to Chris and his crew. Very professional and friendly. Great job 911
Jessica Lucero
Sep 04, 2018
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