Custom Boat & Marine is a local family-owned marine dealership serving Northern Nevada and Lake Tahoe since 1977. We have worked hard over the years helping families like yours to have as much "Fun in the Sun" as possible. In the boating world, we believe families that play together stay together. For the past 44 years boating has been our passion along with excellent customer service.
With our experience as a high-altitude boat dealer and the longevity of our employees in both sales and service, we can guarantee you a great boating experience. Custom Boat & Marine has a great selection of new and pre-owned boats and is very proud of the brands we represent - Crestliner, Bayliner, Sea Ray, Godfrey Pontoons, Heyday Wakeboats and Mercury outboards.
With our experience as a high-altitude boat dealer and the longevity of our employees in both sales and service, we can guarantee you a great boating experience. Custom Boat & Marine has a great selection of new and pre-owned boats and is very proud of the brands we represent - Crestliner, Bayliner, Sea Ray, Godfrey Pontoons, Heyday Wakeboats and Mercury outboards.
Reviews (21)
Tracy T.
Oct 25, 2021
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This is the only place we'd buy a boat. Robb Reed provided a ton of information on the new pontoon boats, excellent services for maintenance, winterizing and storage, and all the local lakes information we needed to make a decision. He makes boat ownership easy. We found out that the boat we buy is as important as the boat dealer we buy it from, and Robb is our #1 choice after shopping high and low for our new tri-toon.
Bobbie C.
Aug 04, 2021
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Robb Reed is the real deal! Buying our boat from him was the largest purchase besides our home we have ever made, and it was the smoothest transaction and best buying experience we have ever had. It could not have gone any better than what it did, when our local dealer told us we were out of luck and they couldn't get us the boat exactly as we wanted I contacted Robb and he ordered the boat exactly as we wanted and at a lower price than the local dealership. We recently had a recall and this man delivered our boat to our door after the repair so we didn't have to make the 2 1/2 hour drive
Roger Crawford
Apr 28, 2021
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I've been meaning to check this shop out of a little while. I was driving by so I turned did a u turn see if they had what I'm looking for. I was greeted at the door. I then walked to the counter and asked if they might have a used wake/ski boat within my price range. The counter rep said they probably don't but still called a salesman and after looking they found they didn't have what I needed. After the counter rep reminded the sales rep that they may be able to help me out with a NEW boat within my price range, they recommend a heyday boat which was the exact boat I've been looking for!!!!
Donny Quiring
Apr 24, 2021
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The only reason they don't get 5 stars from me is simply because they are so good that they are backed up weeks and even months certain repairs. They are excellent at what they do. I'm always taking my boat there. Family safety are at the for front in boating and the people over at Custom Boat understand that. Great place. Great Work!
Tj J.
Mar 31, 2021
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I've had two horrible experiences with these mechanics, but this last one was the last straw for me. I drop my boat off to get my transmission rebuilt. when I talk to them on the phone they said yeah no problem drop it off will tell you what we think. They didn't even look at my boat for over a month and when they called me back they said it didn't need to be rebuilt but I needed to replace my prop strut which they charge me 10 hours of labor $1915 to do. I got three quotes from different shops that were up to $1,000 cheaper. A month and a half later I called them to check the status
Nathan Cowden
Mar 13, 2021
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Matt G.
Oct 15, 2020
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This is my second review and I can't recommend Custom Boat & Marine highly enough. They made my first year of power boating a great success. Everyone (Dave, Brady, Rob, etc.) that I have interacted with has been helpful and trustworthy. I had a couple of issues (self inflicted or dumb luck) this summer and the CBM team did everything they could to help me out. One Saturday morning I was on the lake and I had a sensor that was going off and making a noise that was unbearable. Of course it was a day that we had guests coming to spend the day on the lake. I called and spoke to Dave
Daniel Goldstein
Aug 26, 2020
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Jeremy Woodham
Jul 21, 2020
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Chuck Dominique
Jul 14, 2019
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Brought my boat here for a complete tune up and their 100 hour check off which is performed thoroughly from a list. Also I had several other nuisances addressed and serviced. The work was completed professionally in a timely fashion. The staff was very kind and helpful in answering all my questions.
Took my boat out to Topaz Lake the following day where it ran like brand new. Could not be more pleased.
Thank you..
Took my boat out to Topaz Lake the following day where it ran like brand new. Could not be more pleased.
Thank you..
John H.
May 08, 2019
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Michelle Klatt
Nov 13, 2018
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David Clearwater
Aug 13, 2018
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Bruce T.
Aug 05, 2018
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I recently had some work done on my boat (installed a chart plotter) and a few other odds and ends. I was pleasantly surprised when the bill came out slightly less than I expected and it included a couple hundred dollars in part I had not figured in.
As background, I had a 48 foot Swan sailboat in San Francisco for the last 18 years, so I've had a fair amount of experience with boat repairs, shops, mechanics, dealers, etc.
Based on what I asked them to do I thought the labor should run about 900 to 1000. The bill came in at 960 and that included ordering about 200 in parts I hadn't
As background, I had a 48 foot Swan sailboat in San Francisco for the last 18 years, so I've had a fair amount of experience with boat repairs, shops, mechanics, dealers, etc.
Based on what I asked them to do I thought the labor should run about 900 to 1000. The bill came in at 960 and that included ordering about 200 in parts I hadn't
Oakie
Jul 17, 2018
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Michelle K.
May 24, 2018
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Best service and honest guidance. Robb is one of the nicest guys I have ever had the pleasure of doing business with. This was my first boat purchase and Robb took the time to understand what boat would be best for me and my family. Robb made me think about each decision point and even challenging me at times, which was all about helping me navigate this purchase. Thanks to Robb we picked the best family boat for our needs and we Love it!! It is the perfect Tahoe Boat. Thank you Robb and Custom Boats as we are stoked to be part of the family.
Susan H.
Apr 27, 2018
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Purchased a used boat through Custom Boat and Marine in 2017. Rob was wonderful, helping us throughout the purchase process. Advised us on insurance without pressure. We are first-timers and all the folks at Custom Boat and Marine have been helpful and patient with advice and service. We just dewinterized our boat for our first outing of the year and it wouldn't start. Called them and they listened to the cranking over the phone, gave us some advice and gave us an appointment, last minute to insure our boat would start. BTW took their advice and the boat started right up. But it is really
Barbara P.
Jun 07, 2017
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Disappointed in so many ways. Tho the staff there are delightful, the service and follow thru is below..way below ,average.
We took our boat for winter storage ( it has been running and operating top knot has til then) in fall 2016. Thye were not only shrink wrapping but" going over the whole boat to check everything out". No worries comes 2017 boat season. Picked the boat up after them saying it'd been detailed inside and out, and that all operating parts of boat had been checked and were at top performance.."ready to go". Also purchased new canopy from them. The
We took our boat for winter storage ( it has been running and operating top knot has til then) in fall 2016. Thye were not only shrink wrapping but" going over the whole boat to check everything out". No worries comes 2017 boat season. Picked the boat up after them saying it'd been detailed inside and out, and that all operating parts of boat had been checked and were at top performance.."ready to go". Also purchased new canopy from them. The
Brian R.
Jan 31, 2017
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This is one of the best shops I have ever had to work with. I had an older bayline with the Force outboard engine and custom boat is one of the only shops to work on them. I had to have the engine completely checked out due to poor maintenance from previous owners. Custom boat was very thorough and found the issues and always let me know what was going on and my options which I was very pleased about. They took care of all my needs and we're very professional about the whole job. I can't say enough good things about the people at custom boat. Great shop to take your boat to.
Gerald Green
Aug 02, 2016
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I took my boat to Custer boat & Marine. The problem was the boat kept cutting off .they told me it will be one week before they will work on it; it turns out being three weeks later. I inform them that the fuel pump relay & the wires in the fuel pump was metered; when it was running it had power and when it cut off there was no power on either connection. They said OK we hear you. 3 days later I call them. They informed me that the fuel pump was bad and Kinks in 3 fuel lines. I just put a new pump in the boat 5 days ago. I told them to fix it if that’s the problem. I paid them $1,600. That was
Deborah B.
May 18, 2016
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The 2 reviews here are from folks that purchased a boat from C.M.. BEWARE !!! If you need help with parts, be prepared to be forgotten, ignored at the store, no matter how far you travel to shop there, and then receive little or no respect. This place may look good on the outside, but it's the customer service that ultimately gets you back. Word of mouth will not be good about C.M. in Lassen County. First hand advice is, don't bother wasting your time. Go elsewhere. NO STAR REVIEW. It wouldn't let us post no star.
