Protect your family with one of the best water filtering systems. You'll get a high-tech water purification solution that meets the most stringent quality standards and customer requirements. Your family will be glad you did.
At N. W. Poole Well & Pump Co., we have 70 years of experience in water well drilling, pump installation, pump service, water treatment, well abandonment, and geothermal well drilling, although there are many other services we provide.The mission of our company has not changed a great deal since Mr. N.W. Poole started the business all those years ago.
At N. W. Poole Well & Pump Co., we have 70 years of experience in water well drilling, pump installation, pump service, water treatment, well abandonment, and geothermal well drilling, although there are many other services we provide.The mission of our company has not changed a great deal since Mr. N.W. Poole started the business all those years ago.
Services
You can expect hassle-free, and cost-effective solutions when you call N. W. Poole Well & Pump Co. With over seventy years of experience in the water industry, we have seen it all and done it all. Our business has flourished because of our reputation for high-quality products and service. N.W. Poole started the company with his brother in 1947 and it remains a family-owned operation.
We called N W Poole at 8:00 this morning. I'm sitting here at 10:40 a.m and they have finished replacing my deep well pump and I have water! They replaced everything for less than half their competitors price and used top quality parts. Unbelievable service. I will use them again and again. Thank you N W Poole!
If you have never had to worry about your water before, you may be assuming that you will have to find someone to drill the well, someone to install the pump, someone to call for service, and someone to call if your water is not at the quality you desire for your family or business. All counties in North Carolina require that you have a permit to drill a well, whether for residential or irrigation purposes.
Sometimes wells need to be abandoned due to construction, structures, or roadways, and sometimes they are required to be abandoned due to county requirements (i.e. when drilling a new well). No matter the depth or diameter of your well, N.W. Poole is equipped to perform your well abandonment.
After abandoning thousands of drilled, bored, and monitored wells, you can rest assured your abandonment will be done according to the County and State 2C well regulations.You can expect a hassle-free experience because we submit all required paperwork to the state and county. Whatever your situation may be, we are happy to help you with abandoning one well or one hundred wells.
After abandoning thousands of drilled, bored, and monitored wells, you can rest assured your abandonment will be done according to the County and State 2C well regulations.You can expect a hassle-free experience because we submit all required paperwork to the state and county. Whatever your situation may be, we are happy to help you with abandoning one well or one hundred wells.
Geothermal heating and cooling systems are better for the environment than a standard HVAC system. While the initial cost is higher, most homeowners recoup their investment in less than three years. N.W. Poole Well & Pump Co. was one of the first well drilling companies to bring geothermal drilling to this area.
Reviews (10)
Faith Fall
Dec 03, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They have done our maintenance for years and always have been a great service. When our old well stopped producing, we called NW Poole and they were great. They understood our problem, scheduled us in and got the job done! Highly recommended.
Services: Pump installation, Pump repairs & installation, Water well repairs & installation, Well installation
They have done our maintenance for years and always have been a great service. When our old well stopped producing, we called NW Poole and they were great. They understood our problem, scheduled us in and got the job done! Highly recommended.
Services: Pump installation, Pump repairs & installation, Water well repairs & installation, Well installation
Aaron Leon
Oct 29, 2021
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I can tell you, these guys are good. Only my 4th Google review in my 22+ year home ownership, and I’m doing this because of the outstanding above and beyond help/workmanship/professionalism I just received. I had an emergency; Chis was able to potentially diagnose over the phone. I called them at 2:00pm. They were here to help my emergency by 4:00pm. Crew was awesome. Rain started pouring/dumping, stopped the work, they sat in their car and stayed here ‘till there was an opportunity to work again, and what was supposed to be a 1-2 hour job took them 5-6 because of the weather, and they charged
Garcha
Oct 16, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Kris the owner was able to fit me in and was very organized to find a day to work with my schedule. His workers Nick and Evan showed up on time and did a very clean Quality job. I highly recommend them and I will be calling them in the future if needed. Thanks guys!
Service: Water well repairs & installation
Kris the owner was able to fit me in and was very organized to find a day to work with my schedule. His workers Nick and Evan showed up on time and did a very clean Quality job. I highly recommend them and I will be calling them in the future if needed. Thanks guys!
Service: Water well repairs & installation
Gary McConkey
Aug 12, 2021
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I was a bit hesitant when I read some of the one-star reviews.
Our water was off and they were the company that was available the earliest. We thought we would have to wait until Tuesday but they called early Monday morning and said they'd be here around lunch time.
Two techs came and evaluated at the entire system. Our pump was 19 years old and, as suspected, needed to be replaced. They did the work in a very professional manner. I requested some additional work; the installation of a digital well monitor, a larger tank and a replacement well head cover. They had everything on the truck.
We
Our water was off and they were the company that was available the earliest. We thought we would have to wait until Tuesday but they called early Monday morning and said they'd be here around lunch time.
Two techs came and evaluated at the entire system. Our pump was 19 years old and, as suspected, needed to be replaced. They did the work in a very professional manner. I requested some additional work; the installation of a digital well monitor, a larger tank and a replacement well head cover. They had everything on the truck.
We
Krissy Ross
Jul 25, 2021
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*updated to 3 stars because after FOUR months of waiting we have still yet to receive our camera inspection video that they promised, and that we paid $400+ for, not to mention. We also asked them to please send a list of options for our repair and all they sent was a brochure with 0 pricing listed. I called the office and spoke to the office lady too, and she said she would leave a note for the technician that we worked with, but we never heard back. Would not recommend them.*
N.W. Poole came out to do a camera inspection of the well at our rental property & I have nothing but good things to
N.W. Poole came out to do a camera inspection of the well at our rental property & I have nothing but good things to
Eric Cook
May 21, 2021
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The team working at my house just left and I could not get on here and leave a review fast enough. The guys diagnosed the problem in about 10 minutes and went to work immediately. Had a couple different options on changing my pump as well, but not once did they try to "sell me". Simply gave me the facts and let me decide. My only issue is that I didn't use NW Poole for my water treatment system two years ago (no complaints about the other company, but NW Poole is that good!)
From start to finish -- Scheduling to repair -- this company is top notch and will only use them moving forward. Please
From start to finish -- Scheduling to repair -- this company is top notch and will only use them moving forward. Please
Sara Bashi
May 12, 2021
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I called N.W Poole to get my well chlorinated, I received the best of the best customer service ever! Very satisfied with the services and price was reasonable. The team that came out to do the job was extremely pleasant, professional, and super nice. Me and My fiancé are very satisfied and we will definitely call back for future services and will recommend this company to all my friends and family.
Lowtier Computer
Mar 12, 2021
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If you like a local company that is worth their weight in gold, this is them. Sure you can get some components cheaper elsewhere, but the support and friendliness and expertise is far more valuable.
With help from their staff finding what I needed, I purchased some components, but did not have access to a vehicle that could move them at the time. An employee was kind enough to offer to drop the components off at my house as he lives nearby. Not only did he drop them off and carry them to where I was working (unprompted) but he thanked me for my business. Try and get that kind of work ethic and
With help from their staff finding what I needed, I purchased some components, but did not have access to a vehicle that could move them at the time. An employee was kind enough to offer to drop the components off at my house as he lives nearby. Not only did he drop them off and carry them to where I was working (unprompted) but he thanked me for my business. Try and get that kind of work ethic and
Shawn
Jan 01, 2021
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My well quit working late Monday. I left a message on their voicemail since it was after hours. Before 8 the next morning I received a call informing me they got my message and after get a few extra details they said they could make it by that afternoon. The tech called ahead after the previous call and actually got done earlier and made it out to me before noon. Very on point, didn’t waste any time jumping on the issue and had my water back on in a little over an hour. Very happy with them explaining the details of what went wrong and finding out one part was covered under warranty was a great
Trish
Dec 23, 2020
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First time I have had an issue with my well and was unsure of the cause. I called several places in a panic, just trying to get someone to fix it as soon as possible. Out of all the calls I made, NW Poole stood out. David was so helpful over the phone. He explained what my tank looked like under the crawlspace. He got a crew out to my house quickly and replaced my well pump tank. They did a great job. I highly recommend this company!
