The company's customer service is incredible. Mike is always available to answer questions or help in any way. Since joining his service over a year ago we have had essentially no problems with our computers, email or anything else. The greatest compliment you give an IT company is you forget you. We had a VOIP phone emergency.
Mike came the same day we called, and got us up and running. It was a no-brainer to hire him to handle all our tech needs from that day forward. His on boarding is thorough, and we can now rest easy that our tech matters are in good hands! Mike's team did a IT/Security for us that was very helpful in identifying areas we could tighten as well as identifying some cost savings opportunities.
Mike came the same day we called, and got us up and running. It was a no-brainer to hire him to handle all our tech needs from that day forward. His on boarding is thorough, and we can now rest easy that our tech matters are in good hands! Mike's team did a IT/Security for us that was very helpful in identifying areas we could tighten as well as identifying some cost savings opportunities.
Services
Michael Jenkins of BrickTech has been "modernizing" our office IT products for several months now. He is accessible to all my staff and very quick to respond to requests. Now we don't have to worry about losing files, manually backing up files, viruses and all the other "bad stuff" that could happen.
Our team of experts, rock-solid data centers, and comprehensive security strategy and management services become an extension of your team. And our teams always win. BrickTech's approach is consultative; you will not be sold cloud-based technology or a data backup and recovery program and then be left to manage it yourself.
Small- and medium-sized businesses often don't have the time or resources to keep their technology maintained and updated, which can lead to costly downtime and repairs. But with BrickTech's Managed Services, you can rest easy knowing that critical business responsibilities are handled professionally for an economical monthly fee.
An unexpected hardware failure, hack, or flood can corrupt your data and ruin your business if you're unprepared. BrickTech's multiple-redundancy, cloud-based backup system saves your data in real time on multiple servers, which means it's always recoverable, and your business is always protected. Whether you need to recover a single file, a database, or an entire server - it's as easy as pushing a button.
Purchasing, installing, and maintaining an enterprise-level telephone system to stay constantly connected to your employees can be costly and complicated. With BrickTech's VoIP solution, you get all the benefits of an advanced telephone system at a fraction of the cost. BrickTech provides scalable, flexible, and easy-to-manage telephony product bursting with features.
Reviews (13)
Brian Tadros
Oct 07, 2021
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I recently used BrickTech for their dark web analysis search. It was quick, easy and provided good insight about what passwords have been compromised and should be changed. Not only that but they offered solutions for how to prevent this happening in the future. I would highly recommend BrickTech for consultations regarding cyber security or anything IT related.
Stacie Witts
Dec 31, 2020
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Positive: Professionalism, Quality, Responsiveness
Can I give more than 5-stars? This company is amazing. I have dealt with Jeremy and Juan and they are super fast to respond, very polite and professional and most importantly don't make me feel less than because it is usually something simple that needs fixed! Thanks Bricktech, you truly are the best!
Can I give more than 5-stars? This company is amazing. I have dealt with Jeremy and Juan and they are super fast to respond, very polite and professional and most importantly don't make me feel less than because it is usually something simple that needs fixed! Thanks Bricktech, you truly are the best!
Jamie Miller
Dec 07, 2020
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Mike Jenkins is by far the best at what he does. It's unbelievable what us business owners are not aware of when it comes to our IT. Mike brings a level of knowledge and a focus on customer service that is stellar. I've happily recommended Mike and everyone has been super happy with how their IT runs as a result of his input. If you're in need of IT support of any nature Mike is the first person you'll want to reach out to.
Fitzherbert Harry
Sep 27, 2020
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I was having difficulty logging into my computer due to it crashing. I tried all sorts of different things however I wasn’t able to get it to work. I contacted Mike and he was instantly able to get me in for an appointment. Not only did he quickly diagnose my computer issue, but he also gave me multiple solutions! I was very happy with the professionalism and the expert advice Mike was able to give. He truly treat you like family and I would highly recommend him for all IT and computer needs.
Kelli Cruz
Sep 07, 2020
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Laurie Palermo Renzi
Sep 02, 2020
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Kimberly Hobbs
Aug 02, 2020
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Hiring BrickTech to manage all of my IT concerns has been the single best business decision I have made. Mike and Juan are professional and responsive to any of our concerns. Our office used to have software and hardware issues daily. Ever since BrickTech has been working with us, everything has been working so much smoother. They resolved issues we didn't know it was possible to correct. These guys are fantastic.
Becca Peters
Jul 30, 2020
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Positive: Professionalism, Responsiveness
Brick Tech does an exceptional job taking care of any and all IT needs. Their team is extremely professional, thorough and quick to respond. Jeremy does a great job of following up and ensuring everything is working smoothly. Our office is better off for having found this amazing team to work with.
Brick Tech does an exceptional job taking care of any and all IT needs. Their team is extremely professional, thorough and quick to respond. Jeremy does a great job of following up and ensuring everything is working smoothly. Our office is better off for having found this amazing team to work with.
Laurie Renzi
Jul 27, 2020
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Positive: Professionalism, Quality, Responsiveness
We have been using Bricktech for all our computer and telephone needs. Juan, Jeremy and Michael are very responsive to our needs, and also great follow up within 24 hours to make sure our requests have been handled and working properly. Each time we have had a situation they are the ones to help.
We have been using Bricktech for all our computer and telephone needs. Juan, Jeremy and Michael are very responsive to our needs, and also great follow up within 24 hours to make sure our requests have been handled and working properly. Each time we have had a situation they are the ones to help.
Jack Edwards
Jun 12, 2020
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Michael Speed
Jun 04, 2020
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David Beers
Nov 13, 2019
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Nick Leason
Oct 26, 2018
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