West Point Vision Care
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West Point Vision Care
Welcome to West Point Vision Care in West Point, VA. Dr. Mark Bickerton and the West Point Vision Care team strive to provide the best in optometry services. We invite you to browse our website to learn more about our optometry services and join our patient family by scheduling an eye exam appointment at our West Point office.

West Point Vision Care is a full service eye and vision care provider, accepting scheduled appointments as well as assisting with glasses and contacts. Patients throughout the West Point area come to West Point Vision Care because they know they will receive the personal attention and professional care that is our foundation.
Services
At West Point Vision Care, each member of our vision care team is selected by Dr. Mark Bickerton based upon his or her experience, professional demeanor, and dedication to providing personalized care to our optometry patients. Our entire West Point optometry staff is committed to ensuring the comfort and satisfaction of each and every patient.
Due to changes in Dr. Bickerton's schedule at the other office locations he works at, or other factors, sometimes our standard office and exam hours may have to vary. Additionally, we are not typically able to accommodate walk-ins at this time. For the latest updates on any alterations to our normal operating schedule, please see our ALTERED HOURS page /hours-change-due-to-current-events or contact Sarah at the office for more details.
At West Point Vision Care, our staff is friendly and professional. Our commitment is to provide exceptional customer service to all of our West Point patients. We take pride in our personalized care and strive to spend the necessary time with each patient to ensure a comfortable experience. Our West Point optometry professionals are passionate about providing high-quality care to our family of patients.
We will contact you either by phone or email to confirm your appointment or reschedule if your requested appointment time is no longer available. If one of the appointment times you've selected is still available, you will receive confirmation via phone or email. We may reach out to schedule another time if the one you've selected is no longer available.
We understand that your time is precious and that you need an optometrist who is professional, yet convenient for your lifestyle. In order to make the transition to our office smoother for you, we have created a New Patient Center with everything you need to get started.

In an effort to make you more comfortable when you arrive at our office and to streamline the new patient process, you will be able to complete all the necessary items prior to your first visit.At West Point Vision Care, we strive to make sure the time we spend with you during your visit is quality time.
Reviews (4)
Wish Hawk
Wish Hawk
Nov 10, 2018
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Made an appointment - showed up and there were already people waiting. Assistant helped those three people while I sat there. Doctor showed up after half an hour, and still no one attempted to even start my scheduled appointment, so I left and went somewhere else. Not a professional atmosphere at all. I wouldn't recommend.
Parker Lee
Parker Lee
Jul 27, 2018
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If there was a way to give a 0/5 I would. Went in for an appointment that took weeks to schedule and the Dr. showed up close to 45 minutes late. Took forever with an exam in a disorganized and completely unprofessional atmosphere using the back room that is apparently storage for darker tests. No privacy at all, machines are on what seem to be old jewelry counters in the single room of this "office".
Regardless, I got my Rx and ordered (and paid for) glasses. I was only then told it would take 6 weeks. Fine, I can manage. After 10 weeks, I left multiple messages and had no returned calls. I finally
John Bickerton
John Bickerton
Jul 19, 2018
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With new management and new location we have new prices and new ways to keep your eyes healthy and so far the exams are in detail and great.
Chasity CosplayMom Sauro
Chasity CosplayMom Sauro
Sep 10, 2016
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The doctor was detailed in my exam and contacts fitting, the office staff was knowledgeable to insurance, filing, and setting up my next visit. For being a small business it was very organized and well kept. It might need a little more cleaning but over all I enjoyed my exam visit.