We make all of our decisions locally. As one of the largest and strongest Indiana-based financial institutions, we're here to serve you. The Centra Business Team will help evaluate your commercial banking needs and work closely with you to develop the best plan for you and your organization. Brad Davis joined Centra Credit Union as Chief Credit Officer in 2011.
Brad has more than 28 years of experience in the banking industry, and has spent his entire career in Indiana. Brad oversees Centra's Business Services group in addition to other strategic lending lines of business, and is a member of Centra's Senior Management team. He ensures the credit union is providing all the financial services its business clients need, with a strong focus on relationship banking and quality service.
Brad has more than 28 years of experience in the banking industry, and has spent his entire career in Indiana. Brad oversees Centra's Business Services group in addition to other strategic lending lines of business, and is a member of Centra's Senior Management team. He ensures the credit union is providing all the financial services its business clients need, with a strong focus on relationship banking and quality service.
Services
A Loan Check-Up from Centra is a FREE credit review and a great way to save money. We'll look at how much you're spending each month on loan payments - at Centra or with other lenders - and look for ways to help. If we can save you money, we'll tell you how. And if we can't, we'll tell you that, too.
You have several easy ways to make your loan payments, whether from your Centra account or an account at another financial institution. To make payments from your Centra account, simply sign into Online Banking and manage payments under the Transfer tab. To make payments from another institution in person you can Make an Appointment or call us at 800-232-3642.
Whether this is your first home or your last, we'll help you figure out which options are best for you. Centra will provide you with all the information you need to make educated decisions. Not sure where to start? Visit our Mortgage Center for helpful information and guidance through every step of the process.
Your home is more than just a place to live; it's also your biggest investment. Put the value of your home to work for you with one of our home equity loans or lines of credit. Both are great options for gaining access to funds you can use for other expenses. No matter which one you choose, you'll get great low rates and personalized service without having to pay any application fees.
You won't have to worry about delinquency, default or foreclosure of your auto loan if you experience a protected life event like involuntary unemployment, disability, or loss of life. Centra's Debt Protection Program can cancel your loan balance if these unfortunate circumstances occur. No one plans for an unexpected car breakdown.
Reviews (9)
Linnea C.
Feb 08, 2021
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I was in the drive through for 20 minutes trying to deposit my Franklin Templeton check. They were very rude to me. "What kind of check is this?" was all they had to say and then 10 minutes later... "Have you had a check like this before?" So rude. It's freezing cold outside and the least they could have done was tell me it would be a few minutes but instead I sat with my window down waiting to see what was taking so long. They asked for my ID about 15 minutes in and around the 20 minute mark they asked me who "Camilla" was. Camilla is my grandma who opened up
Kelly Jo King
Nov 15, 2020
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Miguel Salami
Nov 22, 2018
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Michael B.
Oct 05, 2018
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Unless you hate your money, I'd avoid Centra. They've got a lot to learn about customer service. A single phone number, and after five 15-minute attempts this morning....not a single live person. I don't beg anyone to do business with me. This is why I have never switched my primary banking to Centra. I'll stick with L&N Federal Credit Union. I've never had these issues with L&N. I encourage Centra leadership to pick up a phone and try the customer experience themselves. If I were King, heads would roll.
UPDATE (3 days later): After "Response from the Owner", "We are experiencing longer than normal
UPDATE (3 days later): After "Response from the Owner", "We are experiencing longer than normal
Mariah Smothers
Sep 16, 2018
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Bruce Sager
Aug 25, 2018
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Worst bank. Terrible customer service. Tellers have no knowledge, completely apathetic, and always direct you to their phone system which means AT LEAST 30 minutes on hold. Really, do yourself a favor and chose a different bank. We've been suffering with this bank for several years now only because we're too lazy to switch everything over. My family is currently contemplating a move to Illinois and I'm not even joking that when we made a pros and cons list...NOT having to bank at Centra Credit Union any longer was on the Pros list.
Update: I've spent over an hour on hold today now. The automated
Update: I've spent over an hour on hold today now. The automated
Scott Donald
Jul 19, 2017
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Terrible experience with them with my auto loan. I didn't have a choice as I took out a lease through a Car lot. Once finally receiving paperwork, I was able to send proof of insurance. One month later they took out a year-long insurance policy for over $600. Despite my insurance company reaching out 3 times and even speaking with a Manager, they still have not removed it. I have been to the branch twice and my insurance company has sent information now 3 times.
Tried customer service and spoke with a Loan advisor Tama who was extremely rude. Not only did she give me the wrong information on what
Tried customer service and spoke with a Loan advisor Tama who was extremely rude. Not only did she give me the wrong information on what
Chris Neely
Aug 24, 2016
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Brian Rios
Jun 12, 2016
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They might be great with personal banking, but stay away with mortgages. Yeah they want your business at first, but once they figure out that the process may be sort of difficult, good luck keeping communication. You will find yourself leaving countless off emails and voice-mails with very minimal and vague replies. Hope this helps!
